Great Hotel, great staff, great Location.
MANAGER ERIC does a great job with no fuss. Just gets any request addressed. We will ,be back.
Value for money and excellent breadkfast”
The hotel is strategically located with everything easily accessible. Tiny hotel but very comfortable ambience. Helpful and friendly staff always available at front desk.
The breakfast allow you to order from menu as well as the food that serve in buffet style.
A well maintaince hotel. Clean and modern rooms. To all the staff, keep up the good job. Walking distance to many interesting places, about 5min to Beer Legend. 10mins to might market. We stay for 3 nights, booked 3 rooms.
We loved this hotel and were extremely grateful to the helpful staff. Our 8 year old son was extremely sick upon arrival. Staff helped us with the nearest English speaking pharmacist to get medication. Unfortunately we needed a doctor and the staff helped us with getting a Vietnamese doctor to come to the hotel so we didn't have to go to the hospital. Staff assisted us with translation and we were able to treat our son in the comfort of the hotel rather than a hospital. He required IV antibiotics and fluids and we were sooooo appreciative of being able to do this comfortably in the hotel. We will be eternally grateful! Thankfully we were able to fly home to Australia 2 days later! Thank you so much!!!
Friendly & Hospitable Staff”
The staff is proactive in arranging transport to various attractions. Mr Eric, our liaison hotel staff, is very assuring and has been senfing email to coordinate plans prior to our arrival. The receptionist, Mr Henry, is extremely helpful in providing us information about places to visit & local food to try in the Old Quarter. They have made our trip a very pleassnt one!
Great location with excellent staff ”
We LOVED this centrally located hotel in the Old Quarter situated in a quiet street with a 2 minute slow walk to the Toy Street. What stood out was the hotel’s outstanding staff - my kids did not want to leave and their elderly Grandmother enjoyed her stay so much she had only praises for the staff. The staff were above and beyond - I accidentally paid an extra note of a sizeable denomination in USD and they told me rightaway. We misplaced our preschooler’s slightly vintage Ikea grizzly stuffed toy bear 🐻, I emailed and they found it and kept it for us when we left for our cruise. It’s a 3 star hotel with 5 star hotel staff - the cleaning ladies helped us load our luggage into the lift at 7am; the bell boys helped me to look out for the grab drivers via their number plate. At the get go, Eric replied quickly to my emails. So big thank yous to Eric, James, Henry, Peter, Ann, the bell boys and cleaning crew.
Love the location and Comfy Beds”
Always nice to stay at Golden Sun. The beds are super comfy and staff friendly.
Location is great for Hanoi Old Quarter.
Would stay again.
Great Hotel in Good Location”
Nice hotel and good value for money. Window lets in too much light in the morning though.
Breakfast was ok, similar to most hotels in Hanoi.
Bonus that they had a high chair for our daughter which is rare in Hanoi.
Staff are super friendly and helpful
Nice hotel and friendly staff”
Hotel location is great and rate also reasonable best is with airport transfer with 6 adults only US$22.
Nicely located hotel in Hanoi.”
Simple and clean hotel. Being in the old quarter, the night is absolutely quiet for resting. Particularly strategic in location, proximity to the happening places is what I recommended.
Clean & Big room”
Booked Deluxe Rm with window. (8th floor) Spacious room & huge toilet. Location approximate close to Hoan Kiam lake. Breakfast area v limited but serve good western breakfast.