Although our booking was not reflected on their system, We got a room after waiting for a while”
It is a great location, amazing views from whichever side you get the room. Staff are friendly and always ready to help. We got a family villa which had great views, kids had their own rooms. We loved the place.
The food needs a bit of change and variety, wasn’t really that fun but ok. The last day of our stay had great food though. Booking online is just a downturn since they have not connected their system well online, we had issues with ours when we had to wait for quite a while for them to be able to find the booking and payment details that we had done. If they can improve on this then all will be perfect. All in all, we had amazing time. Would go back again. I recommend.
Not accustomed to online bookings”
The food was great, the birds were cool and the room had a great view
Overall my stay at Great Rift Valley Lodge was excellent. The only glitch was that I booked online and found a great deal. The hotel itself had no record of my online booking and did not want to honor the online price I got. After some wrangling and a couple of frustrating conversations, I got things sorted out. Just be sure to bring proof that you have already paid for the room if you book online.