We absolutely loved staying at this wonderful inn! The service was truly incredible! Would highly recommend having both dinner and breakfast here as well - the meals were exquisite and we ate in a private dining room each time. The inn is walking distance from the Open Air Museum (a little over 20 minutes away), which was incredible. Love that the hot spring bath is in the room itself instead of public - that was a huge draw for us. In terms of transportation, there is a bus that you can take from Odawara (major train station), which drops you off right next to the inn (though you have to walk around the corner on an incline, for those with heavy bags).
Will be dreaming about this perfect place!
Experience was great but the price was expensive.. maybe due to the peak season of sakura season.”
Location was quite remote and cant find any other shops nearby
But service was great and the sunrise from our room was stunning..
It was a quiet neighbourhood to just rest and relax
This ryokan is a traditional but modern place with all wonderful features of the Japanese style accomodation plus up-to-date toilet, airconditioner, great toiletries, wi-fi etc. The highlight of this ryokan is a private bath tube in the room: we had a round one, with the size enough to accomodate the two of us, so we could enjoy hot spring water bath whenever we wanted! Another great thing was the service: the staff was extremely helpful, their English was enough to communicate whatever we nad to ask. We are very grateful for the lovely manner and high standarts of dining service provided by the staff: traditional cuisine and explanations about the dishes were fantastic! Our thank you to the chef!
The location is great: our room and the dining room looked at the mountains, and the bath room had the same mountain view. It was easy to drive around, close to everything, although we chose to use a rental car, not the buses.
Definitely recommend the ryokan to anyone!
Once in a lifetime experience. Being pampered to the max w private onsen and the sumptuous dinner and breakfast. There are good surprises that I never expect coming. Thank you very much Nakajima-San and Kaori-San for making our stay such a memorable one.
A Slice of Heaven in the Mountains!”
It was our first time to Hakone and Ryokan Kyuan did not disappoint us. Conveniently located on the main road up to the peak(its five minutes to the top by car where you can catch an amazing view of Mt Fuji as well as view the volcanic vents that feed the springs).
The staff were friendly and helpful and we had no problems communicating with them in English. Though we drove, they do have a car to pick up guests from Hakone Station down in the town.
We opted for the Japanese style room. It was spacious, with a waiting jug of fruit tea in the fridge and all the toiletries you'd need. The private bath on the balcony was awesome...the perfect thing to relax you after a long drive(Make sure you shower and clean yourself before climbing in). The view of the mountains was breathtaking and there's a little light show on the opposite peak at night as a surprise.
The dinner was excellent, a real sumptuous spread of japanese cuisine that won't disappoint. Breakfast was just as good, the butter shark fin soup was delicious!
A wonderful experience! Will definitely be back again!
Good hotel clean and well equipped”
Indoor and outdoor osen and well equipped
Five star experience”
Best hospitality, best gastronomy, best experience
Service was extraordinary; food was extravagant and exquisite.
Food, Staff attitude, Clean
Food, staff attitude are excellent
Service Spa Food”
Staff, hot spring,cleanness
service, food, view
the private bath, the food, the service
It was an absolute pleasure staying here! My fiance and I were here for a one night stopover on the way to Kyoto. We were blown away by the standard of the room, the service and the quality of the delicious food. Such a fantastic experience in a traditional setting. THANKYOU!