Lift not working, No assistance from staff, room had cobwebs on ceiling and damp patch on wall, bathroom not cleaned properly, evening meal ... had to ask for spoons for both soup and sweet, went for breakfast told room number not down for breakfast, then decided we were, come back to hotel couldn’t get in main entrance .. school prom being held, had to use fire exit door. Shall not be returning.
Good setting. Clean room friendly reception. Only let down by attitude of waitress in the evening neal. Good good. Breakfast got and we'll presented.
A relaxing stay”
A lovely hotel in a great quiet location.Staff were so friendly and helpful.The spa facilities were great.Our room was super,we also had a small lounge,overall was very spacious and a very comfortable bed.A lovely clean bathroom.We ate in the restaurant,however found it very expensive.We both ordered fish & chips....we expected more than a tiny,skinny fish on top of a handful of frozen chips with a tiny dish of mushy peas.The bill included a pint of bitter,however it totalled £31 which we thought was expensive.We would not dine there during a future stay.The breakfast was buffet style and was ok.
4 Star- I would stay again”
room, bed, grounds
It was very good, but the bar was quite expensive considering a nice pub is a 2 minute walk down the road
An excellent hotel and would stay again.”
Good value for money. Clean and spacious room. Plenty of facilities including a local pub nearby which sold real ale.
Room was too warm but was able to turn the heating off and open the window.
A large widescreen TV in the room was a bonus.
Staff very professional.
Good value for money.
The breakfast was self-service which we meant we could choose what to have.
one night stay”
Nice quiet family room well equipped,staff very helpful and room spotless.
We were there for a wedding. Great night!!”
The wedding was fab
Really good, we were only there for a wedding so we didn't get to use the facilities like the pool etc. the wedding was great.
Over priced ”
the wedding reception we went for
food excerlent as what you would pay for but then the SHOCK 2 point's of coke £7.80 price for your drink well over priced then you find out that the real price for a room is £67 pound and a few pence when we booked it cost us £79.80 with a 15% discount how the hell do you WORK that out ???? ripped of by this company NO Deal at all!!!! well MAD when i seen the priced receipt on the desk when paying for my evening meal in the morning and then picking it up showing my wife the true cost of the room for the night RIPPED OFF in more ways than ONE drinks and cost of room !!!!!!!!!!!!!!!!!
Nice room. Crap restaurant.”
Room. Reception Staff. Parking. Location.
Restaurant not 4 star. Poor menu. Very poor service.
Great hotel, value for money ”
Spa facilities,food and room... Brillant
absolutey fantastic, we went for a valentine treat got there too early for check in, but was able to use pool , spa, and bar. room was very clean, everything you needed, staff lovely, phoned room to check room was ok, very homely welcome on arrival, open fire very warm and calm. food was excellent a wide range of selection, spa was lovely everything in one place, will definitely come back very soon. outstanding service all round!!!!!! the only thing that was disappointing was we only stayed one night next time will be more!!!!