這裡沒有樓梯,但員工會問你NEED HELP OR NOT,NEED HELP佢地就會幫你拎行李上去,
Better than expected ”
I was travelling with my mum. The hotel location, which is close to Victoria coach station was great and just 5 minutes away from shops and restaurants. Our original 2 x single twin room was on the 4th floor but we got upgraded to a larger 2 x double room on the lower ground floor (LG4) as there is no lift and my mum has some mobility issues. Lovely room, really comfortable. Bathroom was small but functional and shower was really good once we worked out you have to let it run for a bit to hear up. Drainage of sink and shower took a little while to clear. Continental breakfast was good and free, and a bonus in London. Reception staff and others were really friendly and helpful. I would stay in that room again.
Excellent location ”
Great fir first timers to London. Very easy to find being close to Victoria station and the coach station. Decor quite shabby and tired but plumbing is good and linen high quality and clean fir excellent sleeping. Specify what you want and all will be good.
Terrible experience for my first night in London”
Not sure where to start but bed was not clean. Also this was apparent when I laid in it because all night I was itching. Lights kept going in and out, toilet wouldn’t flush at times, and showe was flooding due to the drain not being fully cleaned. After all that I still made the best of it and when I went to use the hair dryer, that didn’t work either which was the breaking point... as sad as that it. I then went and spoke to the “manager” of the hotel and asked him for a late check out since I was originally suppose to be in by 8 but due to delays, didn’t get to the hotel till 2. I was scheduled to check out at 10:30 and was just trying to get another hour or two of sleep. He said sure I could stay longer, for more money!! What a nightmare of an experience. Do not be fooled by the low prices, go pay more and have peace of mind you will not be staying at a dump!!
Very basic, great location ”
Pros: Location was great and shower was lovely and breakfast was good.
Cons: Staff could've been more helpful and smile more.
Friendly staffs and good location ”
The staff was great and friendly. I had many luggage and as the hotel does not have any lift, they gave us a room on the ground floor.
The location is about 5 to 10mins walk to Victoria Train station.
They also served breakfast in the morning.
Close to Victoria station, quiet environment, old style house ”
Close to Victoria station (500m walk). Even though a bit small with ensuite toilet, but just nice for the stay of two for the room we stayed. Room is well equipped (no kitchen or cooking allow ed). There is Tesco not far away but close many days in a week and close earlier. Sainsbury opens till late. Looks like renovated from old British house stay, breakfast is provide with sufficient options of cereals, fruits, toast, yogurt which is quite satisfying. The only down side is whenever u have to carry heavy luggage up and down the steep stairs especially longer staircase to the lower ground rooms, but this is only need to be done twice during check-in and the day to checkout. Overall is good. Not for someone who prefer a busy nightlife as the environment is quiet at night.
Good location ”
No elevator but good location
Great location, small room
Near Victoria coach station.
The room is very small so it's no space for opening my luggage.OMG!!!
location, storage room and downstairs bathroom
was ok, not unbelievable but ok!
The rooms, albeit small, was clean and neat. They require you to leave your room key at the front desk when you leave, which we didnt obviously for security sake and piece of mind, and that was ok.
The breakfast room is a complete disaster. Not only is in basically the basement, but far to few chairs and too many people results in shortages of food and utensils, which you have to wait for.
Location, 24h desk, free wifi
a little bit expensive”
no lift, nice simple breakfast, a little bit expensive
Pleasant and reasonably price convenient hotel.”
Staff are excellent and willing to help and please. Regularly clean linen and towels. Good breakfast. Good location.
Two day trip to london”
Location, pleasant & efficient staff, luggage storage
We were attending a Garden Party at Buckingham Palace so wanted somewhere to stay nearby. We arrived by coach at Victoria station, a five minute walk away. It was only a fifteen minute walk to the Palace with easy access to all the other sights too. The staff were very efficient & pleasant, the room was very clean, a little small but with everything you need. The luggage storage was very welcome as we were able to spend the rest of the day exploring before getting our coach back later in the day after we had checked out. We would stay here again if coming to London.