One of our luggage got stolen in front of the front desk at the time of checking out, which was on processing. We realized it before signing the bill. The hotel did not take any responsibility.
The hotel refused at first to check through the CCTV but eventually saw the theft. The police said it was our false and they were unable to catch the theft until now.
Good room with good staff”
Not bad. 10 min walk to main station. Many food around
A great memory here”
I had great experience here.
however, i stayed here in the ITB exhibition period, price too high.
good service, good staff, good iron.
Ill behaved Hotel Staffs”
The behavior of the staffs are very poor. They should be trained properly. Wi-Fi is very poor.
1 Double Room With Sofa Bed Non-Smoking
One night stay”
Prisce and quality
One disappointment in our days of technology wifi is not free
all bad experience very small room wo free wifi”
Bad experience bcause the small room but the price very expensive and not free wifi.
2 Single Beds Non-smoking
Great hotel for both shopping and sight seeing”
Location, cleanliness of rooms and courteous staff.
We liked that our wishes were met. We asked for a room on a lower floor and got a room on the first floor right beside the stairs. The room was at the back of the building and therefore quiet. The front desk was always very helpful. The breakfast was basic but good. We would definitely book this hotel and recomend to others.
2 Single Beds Non-smoking
distance form airport, comfortable room, cleaness
The time I went there was Easter so all the shos were closed and the biggest advantage of this hotel is the proximity with the main shopping street. At this time was abit annoying taking the tubo/metro all the time...
Lovely hotel and Execellence service ”
Near Shopping Center
Great location but small rooms. Execllence Services.
Average Hotel, Average Breakfast, Poor Facilities”
Good Location. Walking to UBahn & shopping area.
Well, considering i paid 300 GBP per night for this hotel, I expected i little more in facilities.
I stay in Holiday Inn express, DC all the time. They are far better than this place. The staff was good. The rooms were small but clean. There was NO Clothes Iron in the room. And I did not get one from the reception the night i checked in. Because they just have 10-12 pecies, & all of them were already taken by guests. So I had to go with unpressed clothes to my conference next day, after begging for the iron 3 times in 2 days.
Breakfast is totally cold cut. Except for boiled eggs.
I swear not to ostay in any Holiday Inn in europe.
Basic hotel with all facilities needed ”
Clean and great location
Great location, only few mins away from U Bahn subway Wittenbergplatz station and famous shopping center Kadewe.
A great place if you can find it”
Helpful staff, free breakfast
a very pleasant hotel, but not luxury. this feels like a cheap business hotel or an upmarket hostel. the rooms are clean and very good, but they lack charm. thankfully the staff make a big difference, because they are always helpful and smiling. i speak german, yet i found that they are good with english too. the breakfast buffet is wonderful - lots of good food for free and visitors from other hotels come here. i was suprised that there is no iron in the room. you have to request this from reception and carry the iron and board up in the lift. very silly. it's a good hotel, but maybe you can find something better for this price.
Location, reception staff helpful
our room was good and always clean.
Great location and a comfortable room”
Very clean and convenient to the shops, restaurents.
we walked from the u/s bahnhof to the hotel quite easily. it has a great location, not only near to transport (busstop for bus to airport at the doorstep), but shops and nice eating places. the room, though on the small side, was very clean and comfortable. it is not a fanciful hotel, but it is certainly a cosy place and delivers good value for money.
Lovely safe-haven in nice location”
short walk to U-Bahn, modern
two of us checked in here and found it to be a nice little warm escape from berlin's winter. comfy and excellent breakfast. good value for money!
Great location and not much small rooms”
Breakfast was not nice but it was free.
Rooms are clean and enough space to stay 2 person
Comfortable hotel with good service orientation”
Location, it is situated in the middel fo city and close to all major tourist points
We enjoyed our stay and the location was a plus points. The hotel is meant for travelers like us and breakfast is included in the room rent. In fact, it is a very utility oriented hotel with no frills, but good value for money.