On arrival, a credit card or cash deposit is required to confirm a reservation. If paying by cash, full payment is also required at check-in.
Please note that when paying with cash, a valid photo ID and a damage deposit of 100 GBP is requested upon check in and is refundable upon check out, subject to a damage inspection.
Please note that there is no designated drop off point immediately adjacent to the hotel, except for blue badge holders who are permitted to use the accessible spaces to the rear of the property.
Guests booking family rooms are requested to specify the number and ages of children at the time of booking.
Parking is available at the Matalan car park opposite the hotel for a charge of GBP 5 per vehicle from 14:00 until 10:00 the next day. Parking fees are to be paid at reception. Alternatively guests can park at the nearby NCP, where they will receive a discounted rate by getting their ticket validated at reception. There is also a limited number of car parking spaces available onsite and these are reserved for Blue Badge holders only.
If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.