白馬飯店開幕於1996，不僅為長野增添風采，也是旅客們的最佳選擇。 在這裡，旅客可輕鬆前往市區內各大旅遊、購物、餐飲地點。 白馬八方溫泉, 八方尾根自然研究道, 白馬八方尾根滑雪場也近在咫尺。
白馬飯店提供優質貼心的服務和方便實用的設施，贏得了客人的普遍好評。 客人可享受住宿的一些服務：公共區域WiFi, 停車場, 電梯, 商店, 單車出租。
共有69間房間可供客人選擇，全部都給人安靜典雅的感覺。 住宿設有眾多娛樂設施，例如：按摩服務，都是放鬆身心的最佳選擇。 白馬飯店是來長野旅遊的最佳住宿，為您提供一站式高品質服務。
Dry room在主樓外，不太方便 但房間暖氣很夠，衣服放在房間內也能乾
Stayed at this hotel 3 times now and highly recommend it. Great location, staff very helpful, good sized rooms, food excellent. Skiing very easy from here.
Fantastic property, staff were helpful MOST of the time
Great staff, helpful and polite, breakfast was definitely above average with a great selection of food styles. Facility was clean and well maintained. Location was good with a great shuttle service to the snow fields.
A very clean and impressive facility. Great staff who are willing to assist in all areas. Beautiful onsen and the breakfast is amazing. There are around 5 or so restaurants all within walking distance as well. Highly recommend this hotel as a place to stay.
If staying in Hakuba, Hotel Hakuba was a good option and we felt good value for money. The staff were helpful and polite. Would definitely recommend staying here, thank you.
Nice spot for relaxing. ”
The onsen is very nice and kept very clean. The rooms were a little dated for the price you pay but were clean and comfortable nonetheless. Being a solo traveler I was disappointed that when I came down for the dinner service I was always put in the corner looking at the wall. Staff spoke little English (so what) but we’re very helpful. The view of the mountains from my room was beautiful.
Needs an update. Late check-out policy needs improvement. Breakfast patchy.
First time traveller to ski resort”
We love this hotel for: 1. Hotel pick up and drop off complementary. 2. Onsen with nice scenery in the morning 3. Value for money - our package included breakfast and dinner. 4. Staff was very attentive..when we were slightly late for breakfast, Restaurant call to remind us of the last admission timing 4. Breakfast and Dinner spread were good. Room for improvement: 1. Good to provide 2 pillows instead of 1.
Breakfast was good. Rooms were big and cosy.”
We really liked Hotel Hakuba because of the breakfast. But do note breakfast only runs 7am-8.30am. There’s also onsen on site - both indoor and outdoor. Rooms were really nice and big - my group of 7 friends could gather within one room. There’s also a mini kitchen and you could ask for cooking equipments from the reception. All our rooms came with a mini balcony and a big nice window for you to admire the Hakuba view. The hotel is situated along the river and it’s nice to have the sound of the river in the background when we left our balcony door ajar. There’s an A-Coop (hypermart) 10 mins walk away, which is also where the North Face Gravity store is at. You can contact the hotel for a free shuttle pick up from Hakuba Station.
What a great experience, very helpful staff, and close to some unique locations”
We spoke very little Japanese, and on arrival the team pretty much answered every question we could have asked, very very helpful! Although it may look like its a way from town this was not an issue. - It was the last stop for the free bus shuttle to the snow - It was the first drop off in the afternoon :) - There are 2 food places (One late night 11pm and one closes 6-8) both were amazing - Perfect views of the mountain Also there was a closed and open air onsen, and its own restaurant (Get the breakfast deal)
Great view and great location with easy access to the slopes! Hotel is well kept and the rooms are really nice. The onsen is a relaxing place to go after a hard day in the ski fields.
Really helpful English speaking staff. Went the extra mile and genuinely helpful.