The middle age lady treated customer in very rude manner, every time she talked to us, she raised up her tone and voice in very rude manner.
She did not allow us to talk, just deliver her message only, whenever I try to express my opinion, she responded with very angry expression.
The air conditioner was very poor, actually only very week wind blowed out, the middle lady receptionist said that it would be fine after 10 min switch on the power (in the afternoon), however, when we came back to the hotel in the evening, it was still very hot, and no cool temperature was experienced.
Generally speaking, I do not recommend this hotel to anyone I know anymore.
Actually, on the way from train station to this hotel, I found that there were plenty of beautiful hotel I came across, next time when I visit Venice, I will NEVER NEVER NEVER choose this hotel.
Very friendly staff. Good location close to bus station away from busiest part of Venice. Very clean”
Pros: clean, good breakfast, friendly people running the place, outdoor breakfast area, nice art and chandelier in room, can see canal from room.
雙人房 - 專用衛浴設於房外
Great location, easy to get from airport on water taxi”
we stayed pre and post cruise, this hotel is small like most in Venice. It is old styled (quaint??) but good for what we required. Our shower-room was a little down the hallway, that was ok for us, but not for everyone. The room is VERY basic, a wash-hand-basin in the room was useful, poor quality furniture and bed not great with old fashioned bedding, however the owners are very nice, the breakfast was lovely and the roof-top terrace an extra bonus. Would recommend as a 1 or 2 night stay, (no elevator in the property).
Very friendly and helpful hosts. They gave me helpful tips and insights on interesting places around Venice. I also received a little surprise birthday gift from the lovely host.
Staff were very friendly and helpful. The breakfast was great.
Exceeded Our Expectations”
Our 1st trip to Venice and who wants to spend time in your Hotel ? Having said that, if and when we do come back we will be staying here again. Outstanding value for money and exceeded our expectations. We were looking for a central hotel that fitted a modest budget. This hotel is a 15min walk from the station, Central but still very peaceful. There are plenty of restaurants and bars in the area that cater for all requirements. The hotel itself was very clean, our room was much bigger than expected and maintained very well. The staff could not have been more helpful. We arrived at midnight and were met with a smile and a very helpful member of staff (Thanks Andrew) who directed us to our room and gave us some good info/advice. On departure we were permitted to leave our bags for our late flight home. Our 3 nights stay was perfect and the Hotel very much exceeded our expectations. I've recommended to friends and family and will hopefully be back soon.
Great location to the train station.
We used a porter service from the train station to the hotel which only cost 15 euros - a lot easier than trying to find the hotel.
Right beside one of the secondary canals.
Front desk manager very helpful.
Very clean rooms.
Lovely boutique hotel in great location”
Terrific spot not too far from train station and water bus stop right across bridge. Around the corner from Main Street to Rialto (15 min) Quiet hotel on canal with generous breakfast buffet. Keep in mind no elevator. Friendly helpful staff.
Do not stay here! We got the "penthouse suite" aka a shack on the top of the hotel infested with ants. The bed was scratchy and the a/c only works in July. Most misleading hotel ever! The staff was so rude as well! When we told them we had ants they asked us if we had brought any food and when we said no, they tried to fight us on it! Location is okay. Never even attempted the breakfast because I was so disgusted with our room. Maid service was outside our ground level window at 6am sweeping and making clattering noises. Extremely rude. I will NEVER be back!
雙人房 - 專用衛浴設於房外
by the canal, can walk from train station without crossing any bridge
Hotel need an update very poor ”
Price very expensive compare to hotel need an upgrade
雙人房 - 專用衛浴設於房外
Clean and soft bed, close to the main station, good breakfast