關空基拉拉度假村在2007年重新裝修過，無論您是來大阪出差還是休閒旅遊，都可以在此得到滿意的服務。 距離市區繁華地段僅有2 km的路程，這間3星級飯店的位置非常優越，方便出遊。 住宿位置優越讓旅客前往市區內的熱門景點變得方便快捷。
在這家舒適的大阪住宿中享受尊貴的服務與設施。 住宿提供的服務，包括所有房型皆附免費WiFi, 24小時前台服務, 公共區域WiFi, 停車場, 機場接送。
關空基拉拉度假村共有151間裝潢精緻的客房，其中也有部分房型提供了平面電視, 禁菸房, 空調, 暖氣, 書桌。 在繁忙的一天過後，不妨到住宿的按摩服務放鬆一下自己。 想在大阪尋找舒適又方便的飯店，就一定要考慮關空基拉拉度假村，它能帶給您賓至如歸的感覺。
飯店態度惡劣 無法溝通 英文能力差 惡意處罰客戶 有損日本人和氣親切的形象 不會再去了
這次到訪主要是因為要轉機, 所以要在Osaka留一天. 我們到了機場後去了跟機場十分近的OUTLET, 再回機場轉了酒店的專車, 車站其實不太易找, 我們都要問機場的服務員先找到, 到了車站, 我們看到原來專車接送是有限時間的, 分別是下午7:30, 8:30, 9:30, 10:30, 11:30, 12:30, 幸好我們到車站的時已經是8時, 不用等很久時間剛剛好. 我們上了專車後, 司機很好, 幫助我們把行李放到車尾叫我們止車, 時間一到便開車(他是很準時的). 車程太概要25分鐘, 到達酒店後司機更把我們的行李交給我們. 到來酒店大堂, 服務員分配好房間, 我們便立即上房, 房間內清潔還可, 地方都較大, 最好的是有兩個洗滌的位置, 即使我們其中一個正用洗手間, 另一個人便不用等便可以用水了. 床舖都很舒適, 房內更有sofa. 因為我們要一早回到機場轉機, 他們的專車更沒有一班可以到機場, 我們跟櫃台的服務員說, 後來他給我們另一個選舉, 他們可以提供一班更早的專車, 但是要另外收費, 但對於我們來說都不是太大問題, 因為都預計要坐的士到機場, 如果他們可能提供這邊的服務, 當然坐他們的專車較好, 更可能比我們坐的士更便宜呢.
由於第二天要飛早班機, 因此想選擇一間較近機場的酒店, 由於第一次到大阪, 見到酒店名稱有"關西空港", 以為應該近機場, 怎料原來與機場還有很大段距離,令我大失預算, 找酒店的位置也花上了很多時間。 另外,酒店的配套設施極之差, 基本上, 除了電視以外, 沒有任何娛樂可言, 而且附近又很荒無, 跟本不適合遊客入住。 酒店房間大小一般, 衛生尚可, 但甚殘舊。 唯一可取之處是酒店司機的態度很好, 而且有免費巴士到機場。
good hotel, long expensive taxi ride from airport”
This is a good hotel, a great breakfast, beautiful views of the harbour etc. but if you arrive after 10 the train doesn't run any more and it is an expensive taxi ride from the airport. That was our only complaint, otherwise the hotel is fine.
The shuttle to station was good but the morning shuttle to airport and night arrival shuttle too few”
Got shuttle from station but not useful since my arrival is 10pm Airport shuttle is definitely not sufficient
Good Location ”
Hotel provide transportation to Train Station.28 min by train to KIX and 25 min to Namba.
Unfriendly staff at check in”
this is a transit type of hotel that cater to big tour groups and airline staffs , there really isn't much customer service since most of their clientele were either knows the drill ( airline staffs ) or already taken care of by their own paid tour guide. If you are individual travelers, you are out of luck .
Fair. But take note that if you're planing to book to this hotel, there is a free shuttle service from KIX airport to the hotel. The name of the hotel is Kirara Resort, not Sunroute Kanku. You don't want to be waiting for a bus that has the name "Kanku", but rather "kirara resort". Wait for it at Station S-12.
easy access to the station and good location.”
if i will come back again in osaka for holiday with my family, we stay at the hotel Sanroute Kanku.
clean, good service, near to mall”
Small hotel ”
Small hotel and quite a distance away from the train station although there is a free shuttle from station to hotel but not very convenient and if u miss the train have to wait for an hour or so
Hotel average, staff friendly. Only there 1 night.”
I had emailed Agoda under special requests re airport transfer, had received no reply. A Japanese friend rang and emailed me to say that the last pick up was 21.45. My plane arrived 21.25 so was unable to use the service. This information was not available on booking, if I had known I would have choosen another hotel. I had to find my own way via train and taxi.
Decent hotel, but some problems”
we stayed in a semi-double room, and the room size was okay. the problem we had was with the air-conditioning though. it only blew hot air (this was early april, so the weather was on the chillier side), but in a few minutes, the room was uncomfortably hot. and there was no way we could control the temperature! the only choice we had was to open the windows and tolerate the noise of the traffic from the nearby highway. it would've been good if the hotel staff had warned us about this - we wouldn't have turned on the aircon at all.
the hot water pot was small and very dangerous when pouring - not very safe. When they near the Kansai airport, it was really not close by. The station was actually Izumiotsu and not Izumisano.
Fit to proose hotel”
If there are any cost charged ( e.g. add more bed), it would be hight then quote in Agoda.
In the middle of nowhere”
The room is small, typical Japanese room. However, the price value ratio is not so good. Garden hotel is better.
Really helpful, good english place to stay”
Cheap, but classy place. Cost 8000 Yen in taxi though, so may have blown my Agoda saving on that. Short walk to traditional eating houses which made for great experiance. Staff helpful anf free shuttle back to airport (maybe from too, but I'm not sure) Would stay again.