この度は当ホテルにご滞在いただきましてありがとうございます。 また貴重なご意見を頂きありがとうございます。 清掃の不備に関しましては、誠に申し訳ございませんでした。 今後同じことが起こらないように再発防止に努めてまいります。 お客様のまたのご滞在心からお待ちしております。 心から ホテルＭ’ｓ　ＥＳＴ　四条烏丸 フロントデスク

Dear Ya, Thanks for your stay with us and giving us your kind review . We were glad to hear that you were satisfactory with our hotel . As you said, our hotel is located in center ,it is convenient to go sightseeing, go shopping ,and have a food around hotel. We hope we can host you again in future . Best regards.

Thank you very much for staying in our hotel.We greatly appreciate that you posted a review. As many guests said,our location is convenient for going around in Kyoto city. You can access major sightseeing spots, shopping area and main station directly. There are so many shops and restaurants around our hotel. The bed introduces world-famous "Simmons Corporation" and original brand "MARO" which I developed jointly into all rooms. It heals the body which is tired from sightseeing and work. Our hotel adopted the bed, the towel, the amenity to touch the skin of the visitor directly with feelings to be available in peace. It is refreshing, and shampoo, a conditioner, the body soap prepare for "the DHC olive gold series" characterized by the fragrance that can be relaxed. It resets a one-day end clearly. We will try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future. Hiroki Onishi　 Front desk

Dear Mr. or Ms. Mi-Ching Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. As many guests said,our location is convenient for going around in Kyoto city. You can access major sightseeing spots, shopping area and airport easily and directly. Also, there are so many shops and restaurants around our hotel. Did you finf you favorite restaurant and shops? It's our pleasure if you had a wonderful time with us in Kyoto. We will try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future. Hiroshi Kosaka

Thank you very much for staying at Hotel M‘s Est Shijo Karasuma this time. Also thank you again for your continued praise. We will continue to strive to further improve our services without compromising on the advantage of favorable location. I will do my best to get a perfect score next time. All of our staff will be waiting from the bottom of our heart. Sincerely Hotel M’s EST Shijo-Karasuma

谢谢您的好评。 我们酒店的沐浴用品是在日本很有人气的DHC。 我们希望您下次来京都的时候也来我们的酒店。 谢谢。

Thank you very much for staying in our hotel.We greatly appreciate that you posted a review. As many guests said,our location is convenient for going around in Kyoto city. You can access major sightseeing spots, shopping area and main station directly. There are so many shops and restaurants around our hotel. The bed introduces world-famous "Simmons Corporation" and original brand "MARO" which I developed jointly into all rooms. It heals the body which is tired from sightseeing and work. Our hotel adopted the bed, the towel, the amenity to touch the skin of the visitor directly with feelings to be available in peace. It is refreshing, and shampoo, a conditioner, the body soap prepare for "the DHC olive gold series" characterized by the fragrance that can be relaxed. It resets a one-day end clearly. We will try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future. Hiroki Onishi　 Front desk

Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. You can access major sightseeing spots, shopping area and main station directly by bus or subway from our hotel. We can introduce to enjoy your breakfast, lunch or dinner and sightseeing in Kyoto city. The bed introduces world-famous "Simmons Corporation" and original brand "MARO" which we developed jointly into all rooms. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future. Hiroki Onishi　 Front desk

Dear Mr./ Ms.Hsiuhui Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. As many guests said,our location is convenient for going around in Kyoto city. You can access major sightseeing spots, shopping area easily and directly. Also, there are so many shops and restaurants around our hotel. Regarding smoking smell in elevator, I'm sorry for your inconvenience. We are planing to update smoking room facility, so it will be fixed soon. Did you have a good time in Kyoto? We will try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future. Hiroshi Kosaka Front desk

Thank you for your stayed our hotel. Thank you for giving us valuable opinions first. I'm sorry for troubling you due to room insufficient soundproofing. It is a pity that you are not satisfied with the actions of the staff. We will review the points of improvement and continue our efforts to become a good hotel. I would be pleased if you could choose our hotel. Best regards,

Dear Mr. or Ms. Ho Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. As many guests said,our location is convenient for going around in Kyoto city. You can access major sightseeing spots, shopping area and airport easily and directly. Also, there are so many shops and restaurants around our hotel. Please enjoy to find your favorite shops and restaurants. Did you have a good time in Kyoto? We will try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future. Hiroshi Kosaka Front desk

Thank you very much for staying in our hotel.We greatly appreciate that you posted a review. As many guests said,our location is convenient for going around in Kyoto city. You can access major sightseeing spots, shopping area and main station directly. There are so many shops and restaurants around our hotel. The bed introduces world-famous "Simmons Corporation" and original brand "MARO" which I developed jointly into all rooms. It heals the body which is tired from sightseeing and work. Our hotel adopted the bed, the towel, the amenity to touch the skin of the visitor directly with feelings to be available in peace. It is refreshing, and shampoo, a conditioner, the body soap prepare for "the DHC olive gold series" characterized by the fragrance that can be relaxed. It resets a one-day end clearly. We will try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future. Hiroki Onishi　 Front desk

Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future. 　HOTEL M's EST SHIJO KARASUMA　 Front desk

Thank you very much for staying in our hotel.We greatly appreciate that you posted a review. As many guests said,our location is convenient for going around in Kyoto city. You can access major sightseeing spots, shopping area and main station directly. There are so many shops and restaurants around our hotel. The bed introduces world-famous "Simmons Corporation" and original brand "MARO" which I developed jointly into all rooms. It heals the body which is tired from sightseeing and work. Our hotel adopted the bed, the towel, the amenity to touch the skin of the visitor directly with feelings to be available in peace. It is refreshing, and shampoo, a conditioner, the body soap prepare for "the DHC olive gold series" characterized by the fragrance that can be relaxed. It resets a one-day end clearly. We will try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future. Hiroki Onishi　 Front desk

Thank you very much for staying in our hotel.We greatly appreciate that you posted a review. As many guests said,our location is convenient for going around in Kyoto city. You can access major sightseeing spots, shopping area and main station directly. There are so many shops and restaurants around our hotel. We can introduce to enjoy your breakfast,lunch or dinner and sightseeing in Kyoto city. Please ask us and help you,how to get your destination from our hotel. The bed introduces world-famous "Simmons Corporation" and original brand "MARO" which I developed jointly into all rooms. It heals the body which is tired from sightseeing and work. Our hotel adopted the bed, the towel, the amenity to touch the skin of the visitor directly with feelings to be available in peace. It is refreshing, and shampoo, a conditioner, the body soap prepare for "the DHC olive gold series" characterized by the fragrance that can be relaxed. It resets a one-day end clearly. We will help our guests to

Dear Mr./Ms, ChengHung Thank you for your staying. Also,thank you for your compliments and opinion. Our hotel is locate at Shijo Karasuma. It is near Hankyu railway Karasuma statin and Subway Shijo station. We are looking forward to seeing you again. Sincerely, Hotel M's EST Shijo Karasuma front desk

尊敬的顾客， 您好！ 非常感谢您能入住Hotel Ms Est 四条乌丸，并给于我们您真诚的反馈意见。 我们很高兴听到您满意这次的住宿。 酒店的位置如您所说，位于繁华的四条街，交通，购物逛街，观光等非常便利。 您的满意是对我们工作的最大支持，我们会认真听取每位顾客的宝贵意见，不断提高服务质量，满足更多顾客的需求。 我们衷心地期待您的再次光临。 谢谢。

Thank you very much for staying in our hotel.　 We greatly appreciate that you posted a review. Our location is convenient for going around in Kyoto city. You can access major sightseeing spots, shopping area and main station directly. There are so many shops and restaurants around our hotel. We can introduce to enjoy your breakfast, lunch or dinner and sightseeing in Kyoto city. Please ask us and help you, how to get your destination from our hotel We will help our guests to spend your time more comfortably and happily. We will try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future. Hiroki Onishi　 Front desk

Thank you very much for staying in our hotel.We greatly appreciate that you posted a review. As many guests said,our location is convenient for going around in Kyoto city. You can access major sightseeing spots, shopping area and main station directly. There are so many shops and restaurants around our hotel. We can introduce to enjoy your breakfast,lunch or dinner and sightseeing in Kyoto city. Please ask us and help you,how to get your destination from our hotel. The bed introduces world-famous "Simmons Corporation" and original brand "MARO" which I developed jointly into all rooms. It heals the body which is tired from sightseeing and work. Our hotel adopted the bed, the towel, the amenity to touch the skin of the visitor directly with feelings to be available in peace. It is refreshing, and shampoo, a conditioner, the body soap prepare for "the DHC olive gold series" characterized by the fragrance that can be relaxed. It resets a one-day end clearly. We will help our guests to

Dear HuiYing , Thanks for your stay with us and giving us your kind review . We were delighted to hear that you satisfied with our hotel location and room design. About the location,as you said, our hotel is located in center , it is very easy to access wherever you are going to ,also, it is convenient to go sightseeing ,go shopping , have a food . The refrigerator at the room is not with freezer ,if you have something needing to put the freezer , you tell front staff, we can help you keep them . We hope we can have anther chance to greet you again. Sincerely.