Fantastic hotel, excellent location.”

Stayed for two weeks. Very clean and well maintained rooms, super friendly and helpful staff, brilliant facilities, excellent restaurants and bars. 10 min walk to Osaka Castle and 3 min walk to Osaka-Jo stadium. I would have no hesitation in recommending it to anyone and fully intend to stay there again on my next visit.

Had a pleasent stay”

When you're searching comfort and luxury it's the right place. The twin bed room is very spacious. I had a superior room, but still had side view to the Osaka castle and skyline of Osaka. Great view in the 7th floor. The room has radio, television, minibar, water cooker, tea, coffee, office table and other reqirements of a 5 star hotel.

Wonderful service and friendly staff”

It was a great hotel with helpful staff. Very clean and it’s close to Osaka castle. I had an amazing time. Thank you!

Great View and facilities”

Great Castle view, great location close to the castle. Breakfast was so nice. Swimming pool is little small but good and clean.

Very kind and clean. Good views.”

Triple room is wide enough to share 3 people, and good castle view is very pleased to see every morning and night. All staffs are very kind and ready to help us. Facility is classic, a bit old feeling but very clean. The only bad thing is location, which is far from sightseeing spots, but metro is near by hotel, and at least Osaka castle is close enough to walk.

Comfortable and great view of the Castle”

Travelling by car with two parents and two little kids, we had a very pleasant stay. Superb view and access to the Castle and surrounding park, we were lucky enough to see the Cherry Blossom. The hotel has a good buffet if you elect to eat in. The room has the right amenities and the bathroom is of decent size. Both beds and extra small bed fit easily with room to spare. The underground car park for guests isn’t free but fairly cheap. While the hotel isn’t that close to the commercial center the unique view compensates for the little drive required. We would stay again there.

超棒”

The bed was very comfortable. I enjoyed it very much. All the staff were helpful. I would stay here again.

Great value and location”

It's a decent Hotel well located by the Osaka Castle，the staff are well trained and it has beautiful restaurants. However，it is not so quiet and the inside decoration is kind of outdated a little bit.

Perfect location”

Great location with view of the castle. Wondering staff and service. Decent gym and good spa. Breakfast was outstanding.

An Excellent Hotel ”

Everything was excellent!! Especially the staffs, they are very nice and helpful!! Great hospitality!!

Great Location - beautiful Hotel but...”

Location is great. Hop on - Hop off bus right on the hotel. Also has a bus service taking you and your bags to Kyoto. Right across Ōsaka Castle and a block away from the metro station. The room was spacious and had a beautiful view overlooking the castle. The only observation I would do is that the bathroom is dated 80’s style. A renovation is much needed. Everything else is great. I recommend this hotel if you want a comfortable, easy to access, close to main attractions stay in Ōsaka.

Exceptional hotel”

Wonderful location, close to the train station, and a beautiful park. Room was quite spacious and quiet.

Jason”

Best hotel I have stayed in for the price so far. Staff was extremely helpful and facility was top tier.

Well looked after. Amenities in room top class. Fantastic view of the castle. ”

Very convenient to the loop line. Only negative of the stay was the restaurant 'starter special' fell way short of the depiction of the food. Definitely not worth the money.

Great place to stay!!!”

Very attentive staffs and very helpful.

超棒”

Everything was perfect except we thought the price for the buffet breakfast was extremely pricey. You are best to go across the bridge for breakfast so a fraction of the price.

Nice service”

The review is based on current COVID-19 situation, which means that the price was drastically reduced (less than a third of normal rates). Check in was easy, they were able to address me by my full name quickly and processed my check in really quickly. Polite and leaning towards warm. Bell boy accompanied me to room and was able to keep me updated with info I wanted (late check in, so wanted to know what my food options were). All staff in lobby were total professionals. Food at Satsuki was OK, maybe a little overpriced, but again could find no fault in the quality of restaurant service staff. Room is where attention is needed. Castle view = nice, cleanliness = good, but design belongs in 1990's. Some redecoration would be nice (this bit is not COVID related, because I would have said that had I stayed there in January!). Totally comfortable though, so just cosmetics. Check out was fast efficient and friendly. Ideal if you are working in Osaka Business Park.

5 start hotel in a good location”

Hotel is clean and beautiful (osaka castle view). Superior triple room is spacious and beautiful. Friendly and accommodating staff 5-10 mins walk to train station... can be challenging if you have big luggage Breakfast is good but limited choices Swimming pool is only for 18 and above with additional fee.

Great choice”

Lovely hotel, within easy walking distance to the train stations. Although in need of some TLC, the facilities were more than adequate. The rooms and bathroom are both well appointed but like all the hotels we stayed in on our visit to Japan, the TV station choice was rubbish! Plenty of restaurants nearby and a great British pub for sports fans. Osaka castle 5 minutes walk! This is a lovely Hotel and an excellent choice.

超棒”

Wonderful hotel, would definitely stay at this hotel again.