Bellboys and concierge staffs have incredible manners
i was expecting too much. the only 5 stars we stayed during 17 days of traveling. mom's bday and asked for a little bit more special welcome during arrival but they didn't do anything at all. had bday dinner at its bayview restaurant, the guy managed to get the bday cake in a few hours (i appreciate that) but he just brought it to my mom, showed it to her but he put the cake to next table to cut it. my mom was so confused. LOL. they charged 88 euros for the cake. and 20 euros for a stalk of untrimmed rose looked like you just plucked out 'freshly' from your backyard. breakfast was not up to standard of 5 stars at all
5* hotel on the lake”
I liked the nespreso machine in the room and the polite and professional service
isnt located in the city center. Expensive
it is a spoiling 5 star hotel. high level with friendly and poilte stuff. eveything i needed supplied quick and efficient.they really try to please their guests.
OVERALL GOOD HOTEL, NOT BAD”
Calm location, good access and amenities.
Expensive services, small rooms, BATHROOM OUT OF DATE.
As mature couple the hotel is perfect for the location view on the park and lake. Hotel breakfast is expensive so we recommend grabbing a bite from the cafe outside. rooms are rather on the small end yet nice. Staff are friendly. Rooms are good shape in general and the bed is not comortable at all they need serious change to the mattress. Coffe machines are not available in rooms especially this is a 5 star hotel and small bottles of water are only provided daily. conceirge services are great. However, overall the stay was ok.