The biggest disappointment were the rooms. The pictures show a more modern hotel but in reality, the rooms are still the same old Lourdes hostel type rooms with over soft beds, really really old musty carpets and old furniture. It would've been fine if they had shown this in the pictures. They obviously renovated the common areas but the 2 rooms we were given were very old already. The bathrooms are very clean though.
Close to groto
Very nice and staff so friendy
Near to the sanctuary,Off the busy street
Its a good location 5-8 mins walk to Basilica and away from the busy shops and restaurants that are open till 1am. It's quite small room and very basic. I would appreciate if there's a tea/coffee facility. You can hear noise from the other room &people walking in the corridor. The staff are friendly except for one staff in the restaurant. Buffet lunch/dinner is expensive @18.50 euro, we have to eat outside. Reasonable price but would like to try other hotel next time.
walking distance to sightseeing
Stayed in this hotel for 3 nites. near the sanctuary and other place of interests,near restaurants. Needs updating of the rooms.wi-fi only available in the bar area
I had a pleasant stay at the hotel. The front desk employees were very warm and friendly. They were able to communicate in English and it is very important especially if you don't know French. I aksed for help regarding the flight tickets and they took the trouble to help me out. The entire hotel staff were obliging. I had no regrets at all regarding the location and the staff. It is perfect. I would recommend anybody who wants to go to Lourdes to stay at this hotel.You will never have any regrets. I can assure you on that. A perfect location.
Nice and modern hotel”
Near the Grotto
The hotel is very close to the Grotto. We were also close to a lot of restaurants and gift shops. The staff were friendly and cooperative with our needs. The rooms are clean and well maintained.