Original booking uncomplicated and efficient. Check-in efficient and staff very organised and friendly. Room fully prepared and ready for arrival. Linen and towels of very good quality and bed was comfortable. Air conditioning kept the room comfortable. On check-out lockers are available for baggage storage and one can change clothes in fitness centre or washrooms.
Continental breakfast buffet had good choice, was attractive and staff re-stocked the offering regularly and ensured tables were cleared promptly after guests left. Limited lunch and supper menus were available but we did not partake.
Situation of hotel is excellent with railway station a 5 minute walk, plenty of eating and drinking places all around and plenty of shopping opportunities for all tastes. Zurich airport is easily reached by train in 1 hour. Very convenient for sightseeing.
There are lifts to all floors; no porters. No shampoo offered in bathroom; limited other "goodies".
Thoroughly enjoyed 3 day stay.
Extremely satisfied. Great location. Great room beyond expectation”
Booked for modern double room for 4 of us (2 adults, 1 toddler and 1 baby). The double room has 1 additional extra bed under the tv so it can be used for 3 person by default. Asked for crib without any expectation and I was surprised that they did gave me my request for the crib (so so happy with this).
Room was clean, AC was cold and it’s summer so it’s great, location perfect just next to migros, there was no coffee or tea etc in the room but they provide in the area in each floor so it was nice (u should look for it since its not really noticeable from the elevator.
Forgot my charger at home, surprisingly again they can borrow me a charger when I ask the receptionist. Very satisfied!
Will definitely book for this hotel again in bern!
DOUBLE COMFORT - ROOM ONLY
This hotel was in the perfect location! The hotel itself was good - not great. There were only some staff members that were helpful, the rest seemed as though you were bothering them. The rooms were nice, and clean and a decent size. The blinds in our room, one was broken, so it was a little hard to keep down.
Excellent location and great customer service”
The hotel is newly renovated. Tampered glass facing the piazza cuts off noise from outside.
Nearby to all the interesting places, restaurants and shops. Within walking distance to Bern train station. Helpful, courteous and warm staff. Breakfast was good with enough choices for Muslims. Will stay again in my next visit.
Courteous and attentive staff. Convenient location within walking distance of Bern main station and within easy access to places of interest. Clean room with modern amenities. The hotel has recently undergone renovation. There were lots of activities happening at the piazza outside the hotel. However, the windows and veranda door are triple-layered tempered glass and totally sound proof. Breakfast was good with lots of healthy food with fruits. We will stay here again next time.
Dear guest. Thank you for your stay in our hotel and your feedback. We are happy to read, that you enjoyed your stay in our hotel.
We hope to welcome you again! Kind regards from Bern Julia Allemann, Hotel Kreuz Bern
風格單人房 - 禁菸
Easy, simple modern. Perfect for a solo or cople.
Thank you very much for your kind feedback.
We would be happy to see you again!
Best wishes from bern Julia, Hotel Kreuz Bern
가족과 함께 한 첫 유럽여행”
생각보다 조식도 좋았고,^^ 그룹 여행객이 적은 도시라서 그런지
유럽분들이 대부분이었는데 전체적으로 조용하고 그래서 휴식을 취하기가 좋았습니다.
3명이서 묵었는데, 방 크기도 넉넉해서 여행하기 더욱 편리해서 좋았습니다.
불편한건 크게 없었던거 같아요^^
Dear guest! Thank you very much for your feedback.
We are happy, that you enjoyed your stay in our hotel.
We wish to see you again!
Kind regards from Bern Julia, Hotel Kreuz Bern
역에서 나름 가까운 위치 스타벅스.인근..쿱도 가까움 !! 청결함 냉장고가 없으나 뭐 크게 필요는 없는듯 !! 좋음