This hotel is very dirty and the staff and management do not care. The CR was disgusting and sheets and pillow cases were old threads.
The air con is ineffective.
Many of the reviews here make similar complaints. Beware of this place.
2nd time in less than a year”
i love this place it is exactly what it says,its a budget hotel very clean and surprisingly very quiet at night also,staffs great always smiling and saying whats up and will always try to help you solve a problem quickly,they clean the room everyday and always looks good.cant beat this place baby
plastic mattress and plastic pillow under the bedclothes”
This is a hotel that people books for some hours. I feel not very well there. I would not book it again. But it is clean.
Overall good place”
Good place,good service... happy with the stay
my experience to mariposa hotel in sta rosa laguna”
nearest to mall
the toilet is very bad and also the shower
Only for few hours”
No facilities for hanging clothes. Room is not cleaned unless you specifically request and wait to make sure it is done. No shelving or anywhere in bathroom to place toiletries. Water pressure is minimal and drainage appalling.
Would never recommend this”
In the first night we got a room for smoker. After complaining about that the next day, we got a non smoker room. Unfortunately internet connection didn't work there. They tried to fix that, but unfortunately after that nothing worked at all. No internet connection for almost a week. That's terrible.
Even we ask a few times for a room service (new towels, change the bed linen, empty the waste bin), nothing happened within a whole week. That's out of any question. The beds are covered with synthetic leather, so you will sweat even with the (very loud) air condition. You can imagine how the bed linen feels after using it for a week. Don't you?
The staff didn't recognize that they drive a "hotel" and how this should be done. Once I woke up at 1:30 am, because the music in the lobby was so loud. (Like they would have a party there). This is totally terrible.
All in all, I would never reccomend that accommodation. Maybe just for those who want to stay there for just one or two nights.
Bed, AC, and Design in room.
I want to say sketch but my stay would do. I wish I knew I could of paid for an hourly rate like dozens of others took 3 hour rate for a measley price.
The 24 Hour rate is not worth it for me since I had no choice since I booked on agoda and I merely stayed 12 hours.
There were random fire alarms because people were smoking and we got paranoid from all the noises but it was overall a good stay.
Can't really say anything that's best in this hotel...maybe easy parking space. Good looking rooms.
It's fine, however it could have been better if the staff/cashier approached us well.
near sm and robinson malls”
near sm, near robinsons and near pavilion malls
defective comfort room.. substandard and obsolete facilities. no cable, obsolete tv is not functioning well. air conditioner is very noisy.
personnel and staff are so noisy, in the corridors and parking area.
the room is so tiny. uncomfortable to move around.
we stayed for 4 agonizing days... we cannot back out anymore because we were already paid.
the only good thing about this hotel is the location. it is not a hotel, it is a motel!
a budget hotel”
clean, small room, budget hotel
It was a typical budget hotel, but at least clean and nice airconditioning
It was a decent stay”
Hot and cold shower, clean,staff
Like other reviews, this hotel is probably not for families or with small children. Basically a short time hotel for lovers. When I arrived the first question the staff ask me was for how many hours.
Hotel is recommended only for honeymoon stage”
Hotel staff is nice to guess , food is chepper price,
Its ok! But hotel is not aware to my check in. So my family is waiting at 30 to 40 minute for cleaning the roon.
Maybe good stay for couple ONLY but NOT with kids!”
Prompt staff, prompt staff n prompt staff
Truly I wished to back out from our stay at that hotel right at the moment that I learned it caters to "short time" stay for lovers! Indeed I wish I can have a full refund from Agoda of what I paid on-line! 'Twas a family trip with my wife, my teenage daughter and a grandson who asked what are those "raised doors" on the ground level!!! I answered that's for parking whatever they wanted to park inside! Whew!
friendly staff, nothing else
room was dark and pillows were hard and terrible. Poor selection in TV channels
near to shopping mall,friendly staff,clean
short time hotel”
close to shops on the highway
I could not wait to get out of there, but it was one of the better ones in the area. It was a short time hotel and predominantly rented rooms by the hour up to 6 hours. They were surprised i needed to stay 4 days !!. Basic rooms with vinyl mattress and pillows, up class and you get a real pillow, not recommended for longer stays, close to the highway and noisey
you get what you pay for”
located next to shopping malls; no problems having a guest stay the night; no problems with transport
not too many accommodation options in Santa Rosa . . . a number of minor irritants . . . but this is to be expected in a budget hotel
Motel Near sm shopping mall”
Good location,friendly staff
I booked this hotel thu agoda,i thought it was.a busineds hotel.the staff told us that.they also rent out the.room per.hour for lovers.i could not back out since.i.already paid agoda in full.anyway.its only for 1night and its near my business meeting. I hope agoda should label their hotels from motels.the mariposa.staff is very helpfull and nice.
Location, Very friendly staff, comfortable
My stay was very enjoyable. The rooms are a good size, the staff are very very polite and very friendly with good english and always very happy to be helpful.The location was very good for me, just a short 5 minute walk to the SM and next door to a nice little restaurant / bar and also Robinson Mall.