Dear Tingyu, Thank you for taking time to share your recent Mimaru experience with other travelers on Agoda.com. We are glad to hear that you guys had comfortable stays with us. We are family hotels with well-equipped kitchen in the room. Families and small groups can stay together in the apartment with the comforts of being at home. Thank you guys for acknowledging us and recommending our hotel. We hope to see you and your family again, the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto. Front Desk Team

Dear chiayen and family, What a pleasant surprise to hear from you guys. Thank you for your candid comment on your recent stays with us. We are delighted to hear that you had wonderful and enjoyable experience with us. Located in the heart of Ueno city, our hotel offer excellent location to explore Ueno and its offerings. Major tourist destinations such as Akihabara, Asakusa and Yanaka are located in our neighborhood. Ueno area is also regarded as the best location when it comes to train access to the rest of the cities in Tokyo. Thank you for acknowledging us and recommending us to other travelers on agoda.com. Remember us next time you visit Tokyo. Mimaru Tokyo Ueno Inaricho Front Team

Dear Pei and family, Thank you for sharing your feedback with other travelers on Agoda.com. We are glad to know that your recent stays with us were satisfactory and enjoyable. Thank you for endorsing our rooms, staffs and location. Your comment was shared and discussed with entire team members. Remember us next time you visit Japan. MIMARU Tokyo Ueno Inaricho Front Team

Dear Yi and family, Thank you for taking time to share your recent Mimaru experience. We are delighted to hear that you had overall enjoyable stays with us. We are family hotel with well-equipped kitchen in the room. Families upto four adults and two kids under 6-year can stay in our rooms. You will find plenty of tourist attractions within the walking distance from the hotel. Our staff send you the best regards for your wonderful feedback. We hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto.

Dear YU-YUAN, Your thorough and lovely feedback at our property has surprised us. Thank you for taking time to share your experiences. Your overall comment on our rooms, amenities, facilities and staffs are very much appreciated. Regarding pillows and bathroom's door, we sincerely extend our apology for not being able to meet your expectations and the inconveniences it caused to you guys. We have passed your comments to our management after discussing it with our entire team. Indeed, we will leave no stone unturned when it comes to the improvements to our service and facilities as we are very new hotels. Thank you for your valuable feedbacks and we look forward to being able to welcome you guys when you visit Tokyo next time. Mimaru Tokyo Inaricho Front Team

Dear hsingshan 您好，感謝您在本次旅程選擇我們飯店，並花費寶貴的時間填寫評論。如您所說，我們剛於去年九月新開幕，並位於鄰近JR上野站及地鐵稻荷町站的寧靜住宅街。我們的理念正是能讓外國旅客也能體驗日本道地的居家生活，因此能讓您感到滿意是我們的榮幸。我們將更加努力，希望能在您下次造訪東京時提供給您更好的服務！ MIMARU UENO INARICHO Front Desk Team

YA-PING 您好 非常感謝您選擇下榻本飯店並且為我們留下評論。 本飯店於去年才開幕，房內設備都很新。另外，由於我們是公寓式飯店，每間房內都設有廚房並有各類廚具可供您使用，以及有用餐空間能讓您和家人朋友一起用餐。房內空間在東京地區也是數一數二的寬敞。我們還提供了租借用品，像是烤箱或是烤盤讓住客使用。 也謝謝您對我們飯店服務人員的肯定。有您的鼓勵與支持，我們會更加進步。 希望在未來能再次為您服務! 前台服務團隊 Mimaru Tokyo Ueno Inaricho

Dear Cheng and family, Thank you for taking time to share your recent Mimaru experience. Your overall satisfied comment has made us delighted and we are glad to know that you were able to enjoy your recent family trip while being with us. Yes, well-equipped kitchen in the room will give you very homey atmosphere. Offering varieties of facilities, we are your home away from your real home. For comfort and styles, head straight to us next time you visit Tokyo or Kyoto. With warm regards, Front Manager

親愛的YAHUI 您好，感謝您在這次選擇本飯店，並花費寶貴的時間填寫評論並給予高評價。非常高興我們的服務能讓您感到滿意，我們會不斷的精進，並期待下次與您再見！ Front Desk Team

您好 非常感謝您在旅程中選擇下榻本飯店並且花費時間填寫評論。 我們飯店的地理位置方便，鄰近車站。 客房寬敞非常適合全家大小或是朋友團體一同入住， 另外，客房內配置的Handy 手機能夠讓住客免費使用網路，或是帶出門使用，甚至可以免費打國際長途。您的寶貴評論給了我們全體員工無限動力。 非常期待與您的再次相見。 MIMARU 東京上野稲荷町 全體員工　

Dear Huang, Thank you for providing your valuable feedback on your recent stays with us. We appreciate your thorough reviews at our property and have shared it with our entire team and management to consider. Such comments from our valuable guests are very important for us to improve ourselves in days coming. We apologize for the inconveniences you guys went through and hope to see you guys back to our hotel in not distance future. Mimaru Tokyo Inaricho Front Team

Dear Ssu and family, It was great pleasure to have you guys stay at our hotel and pleased to find out that you were able to enjoy your stay with us. We have shared your comments on our room and location with our entire team . Located at just 5-minute walk distance from Uneo station and 3-minute walk distance from Inaricho station, our hotel offers ideal location to explore Tokyo city. As you have also said in your comment, there are plenty of eateries and other facilities in the closed proximity of our hotel. We really loved to hear from you guys and look forward to seeing you guys next time you visit Japan. Mimaru Inaricho Front Team

Hello, CHANGFAN Thank you for staying in Mimaru Tokyo Ueno Inaricho and your wonderful comment. Your comment makes us motivated. We have been doing our best to give guests who stay in Mimaru a feeling of coziness like home. And we are so glad that you enjoyed it! We hope to see you again. Best regards, Front Desk Team

您好！感謝您在這次的旅程選擇本飯店，並花費寶貴的時間填寫評論。 能讓您感到滿意是我們的榮幸，我們將更加努力，給每一位旅客更好的服務。 衷心期待與您再會！

Dear YIWEN, Thank you for leaving such a wonderful feedback. We are glad to hear that you were satisfied with our hotel and had an enjoyable time during your stay with us. We hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto. Front Team Front Team

Dear mun, Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you liked the size of the room but were sorry to hear there were some issues with the cleaning service. Please rest assured we have addressed this with the team to ensure we improve on this. Once again, thank you for leaving your review for us. We hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto. Front Team

Dear ri-hong Thank you for leaving your review on Agoda for us. Our rooms have the biggest room size in Tokyo because our concept is "family-friendly", so we hope every parents can have enough space to stay with their children. We are glad that you enjoyed our equipment, and we will tell your advice to our management to make MIMARU better. We hope to welcome you and your family back either here at Mimaru Inaricho or any other locations throughout Tokyo or Kyoto. MIMARU TOKYO UENO INARICHO Front Desk Team

Dear HSIN, Thank you for taking time to provide us such a constructive feedback. Your thoughts on environment-friendly amenities is praise-worthy and we are surprised to have such an wonderful opinion from our guests. In the same time, we extend our sincere apology regarding the unmet services which we were entrusted with. We have taken up your feedback to the management and assure that will come with tangible plan to shun such lapses in the days coming. Guest satisfaction is our sole objective. Being still new hotel, we are taking every possible action to make the stay more enjoyable. Such feedback from our guest is always valuable for us to know what our guests really think about us. Once again thank you for your valuable feedback and we are very hopeful to have another opportunity to host you guys next time you visit Japan. Front Team

Dear Pei-chi, Thank you for taking time to share your recent Mimaru experience. We are glad to hear that you had enjoyable stays with us and our staff took good care of you guys. Your kind message to our hard working staff are shared with entire team members. Regarding the space, we extend our sincere apology for not being able to meet your expectations. We offer 40 meter-square room, which is quite big room, specially when it comes to Tokyo. Next time you visit Japan, please visit our sister hotels in Tokyo or Kyoto having bigger room. Thank you for your constructive feedback. We look forward for the another opportunities! Front Team