Dear YU-YUAN, Your thorough and lovely feedback at our property has surprised us. Thank you for taking time to share your experiences. Your overall comment on our rooms, amenities, facilities and staffs are very much appreciated. Regarding pillows and bathroom's door, we sincerely extend our apology for not being able to meet your expectations and the inconveniences it caused to you guys. We have passed your comments to our management after discussing it with our entire team. Indeed, we will leave no stone unturned when it comes to the improvements to our service and facilities as we are very new hotels. Thank you for your valuable feedbacks and we look forward to being able to welcome you guys when you visit Tokyo next time. Mimaru Tokyo Inaricho Front Team

Dear mun, Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you liked the size of the room but were sorry to hear there were some issues with the cleaning service. Please rest assured we have addressed this with the team to ensure we improve on this. Once again, thank you for leaving your review for us. We hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto. Front Team

Dear CHUN Thank you for taking time to share your valuable feedback on your recent stays with us. We are glad to hear that you were satisfied with our service and the location of our hotel. Also, we are so happy to konw that you love staying at our hotel and making you feel that our staff was being so friendly to you. We hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto! Front Team

Dear Wei-Ting Thank you for choosing to stay with us during your Tokyo trip. We are extremely happy that you are satisfied with our room and services. There are also many tourist attractions around Ueno area such as Ueno Zoo, Ueno Park and Asakusa Temple and delicious restaurants, I believe you had a great adventure around Ueno. We hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto! Warm regards, Front Desk

Dear Ying-tzu, Greeting from MIMARU Tokyo Ueno Inaricho. Thank you for choosing to stay with us during your Tokyo trip. We are glad to hear that you felt comfortable and happy with our room and provided services. Because our hotel is an apartment hotel, the cleaning service includes changing towels and taking out the trash. For guests who stay more than 4 nights, bed-making and floor vacumn service will be added every 3 nights. Inside the room, there is a smartphone called Handy with multi-languages. You can use Handy to reserve a restaurant and ask for nearby tourism information. All amenities such as slippers and toothbrush are placed in the amenity corner on the first floor, right next to the front staff. We also offer free tea bags in this corner. Guests are free to take whenever they need. We hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto. Warm regards, Front Desk Team

Dear YU Thank you for choosing our hotel during your Tokyo trip. Regarding your request, we have already sent an e-mail to you, please check your mailbox. We look forward to seeing again when you visit Tokyo next time! Front Desk Team

Hello, CHANGFAN Thank you for staying in Mimaru Tokyo Ueno Inaricho and your wonderful comment. Your comment makes us motivated. We have been doing our best to give guests who stay in Mimaru a feeling of coziness like home. And we are so glad that you enjoyed it! We hope to see you again. Best regards, Front Desk Team

您好 非常感謝您在旅程中選擇下榻本飯店並且花費時間填寫評論。 我們飯店的地理位置方便，鄰近車站。 客房寬敞非常適合全家大小或是朋友團體一同入住， 另外，客房內配置的Handy 手機能夠讓住客免費使用網路，或是帶出門使用，甚至可以免費打國際長途。您的寶貴評論給了我們全體員工無限動力。 非常期待與您的再次相見。 MIMARU 東京上野稲荷町 全體員工　

Dear YEN-JUNG, Thank you for staying with us during your Tokyo trip and sharing warm review on your recent stays. Your pleasant comment on our rooms and locations are highly appreciated.Thank you for the opportunities we were entrusted with this time. We hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto. Mimaru Tokyo Inaricho Front Team

Dear hsingshan 您好，感謝您在本次旅程選擇我們飯店，並花費寶貴的時間填寫評論。如您所說，我們剛於去年九月新開幕，並位於鄰近JR上野站及地鐵稻荷町站的寧靜住宅街。我們的理念正是能讓外國旅客也能體驗日本道地的居家生活，因此能讓您感到滿意是我們的榮幸。我們將更加努力，希望能在您下次造訪東京時提供給您更好的服務！ MIMARU UENO INARICHO Front Desk Team

Dear Ssu and family, It was great pleasure to have you guys stay at our hotel and pleased to find out that you were able to enjoy your stay with us. We have shared your comments on our room and location with our entire team . Located at just 5-minute walk distance from Uneo station and 3-minute walk distance from Inaricho station, our hotel offers ideal location to explore Tokyo city. As you have also said in your comment, there are plenty of eateries and other facilities in the closed proximity of our hotel. We really loved to hear from you guys and look forward to seeing you guys next time you visit Japan. Mimaru Inaricho Front Team

YA-PING 您好 非常感謝您選擇下榻本飯店並且為我們留下評論。 本飯店於去年才開幕，房內設備都很新。另外，由於我們是公寓式飯店，每間房內都設有廚房並有各類廚具可供您使用，以及有用餐空間能讓您和家人朋友一起用餐。房內空間在東京地區也是數一數二的寬敞。我們還提供了租借用品，像是烤箱或是烤盤讓住客使用。 也謝謝您對我們飯店服務人員的肯定。有您的鼓勵與支持，我們會更加進步。 希望在未來能再次為您服務! 前台服務團隊 Mimaru Tokyo Ueno Inaricho

Dear chiayen and family, What a pleasant surprise to hear from you guys. Thank you for your candid comment on your recent stays with us. We are delighted to hear that you had wonderful and enjoyable experience with us. Located in the heart of Ueno city, our hotel offer excellent location to explore Ueno and its offerings. Major tourist destinations such as Akihabara, Asakusa and Yanaka are located in our neighborhood. Ueno area is also regarded as the best location when it comes to train access to the rest of the cities in Tokyo. Thank you for acknowledging us and recommending us to other travelers on agoda.com. Remember us next time you visit Tokyo. Mimaru Tokyo Ueno Inaricho Front Team

Dear Yi and family, Thank you for taking time to share your recent Mimaru experience. We are delighted to hear that you had overall enjoyable stays with us. We are family hotel with well-equipped kitchen in the room. Families upto four adults and two kids under 6-year can stay in our rooms. You will find plenty of tourist attractions within the walking distance from the hotel. Our staff send you the best regards for your wonderful feedback. We hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto.

Dear chin Thank you for choosing our hotel during your Tokyo trip and spending your time to leave a review for us. It's our pressure to make you satisfied with our staff, room and location, and we're glad that our Taiwanese staff is helpful for you. We appreciate your warm feedback, we will keep improving and look forward to seeing you again when you visit Tokyo next time! Front Desk Team

Thank you for choosing MIMARU TOKYO URNO INARICHO during your Tokyo trip and leaving review for us. We are so delighted to know that your recent stays were so enjoyable and you like the service and the room also the location of the hotel. We are located on Ueno area and near to 2 stations, Ueno station(10 min walk) and Inaricho station (3min walk). Regarding the smell in the room, we are so sorry about that, we promise that it will not be happen again. We will keep improving. We hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto. Front Desk Team

Dear YIWEN, Thank you for leaving such a wonderful feedback. We are glad to hear that you were satisfied with our hotel and had an enjoyable time during your stay with us. We hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto. Front Team Front Team

您好！感謝您在這次的旅程選擇本飯店，並花費寶貴的時間填寫評論。 能讓您感到滿意是我們的榮幸，我們將更加努力，給每一位旅客更好的服務。 衷心期待與您再會！

Dear NANCHI Greetings from MIMARU Tokyo Ueno INARICHO. Thank you for choosing to stay with us during your Tokyo trip, and thank you for taking the time to write the comment for us. From our hotel, you can easily access to 2 stations nearby: Inaricho and Ueno. Our hotel is apartment hotel where guests can stay and enjoy your time with friends or family in the same room. There's kitchen in the room, so that guest can cook in the room if they don't want to eat outside, can stay just like home. About the curtains, your room was japanese style room, and in traditional way, they only use slide door and window, we wish to give our guest the experience of japanese living-liked atmosphere yet modern, we will try our best to improve our service everyday. Once again, thank for your preference. We hope to welcome you and your family back either here at Mimaru Inaricho or any other locations throughout Tokyo or Kyoto. Front Desk Team

Dear Ya, Thank you for choosing to stay with us during your trip to Tokyo. We are extremely happy to hear that you are satisfied with our modernized room. Our hotel always gives the comfortableness that you can experience and always feel that you are at home while you were traveling. From our hotel, you can easily access to 2 stations nearby: Inaricho and Ueno. Not only are many convenience stores and a 24/7 supermarket nearby, but also many famous tourist attractions around this area. We looking forward to seeing again the next time you are in Japan, either here or one of our other locations throughout Tokyo and Kyoto. Warm regards, Front Desk Team