Thank you for staying at Mitsui Garden Hotel Kyoto Shijo. Please excuse us for writing in English. Our public bath facilities are well received amongst our guests. Avoiding that period can give you a heavenly relaxing time. Our breakfast is served in a buffet style together with Japanese cuisine as well as western cuisine. The freshly cooked Japanese omelette and “Obanzai” dishes, which are Kyoto style vegetable dishes, are popular among the guests. Also our hotel is located in the center of Kyoto. Thus our guests can take bus, subway or private train for sightseeing. We hope your visit this time has been memorable and you would like to come back again in the near future. Front Office Manager

Thank you for staying at Mitsui Garden Hotel Kyoto Shijo. Please excuse us for replying in English. We sincerely regret that there has been a grave miscommunication. As we have explained in the letter, our staff has misinterpreted your request and written a wrong destination on a note. Although we were relieved to find out that in the end you have managed to reach your original destination, it should never have happened. We shall take all the measures necessary to prevent such a case from happening. Around Christmas, it was extremely difficult to call a taxi. Even then, we should have helped you catch one on the street. After the incident, although we understood it was not possible to recover the trouble you have had, we hoped the breakfast, which was a gesture of our sincerity, has made your stay somewhat better. We hope that by the time you visit us again, we will be able to show you improvements. Thank you again and we look forward to welcoming you back again. Front Office Manager

Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shijo and taking the time to share your valuable feedback. We are very happy to hear that you enjoyed our hotel and give us the warmer comments. Our hotel is middle in the Kyoto city, it is very convenient for sightseeing. We have a lot of information of sightseeing. If you want to know something, please contact to us. Once again, we are appriciated for your precious comment. You are warmly welcome back to our hotel in near future. Front Office Manager

Thank you for staying at Mitsui Garden Hotel Kyoto Shijo. We are highly pleased that you have been satisfied with our garden view public bath during your stay. The public bathroom is popular with our guests. Our guests may enter the public bath from 6:00 to 9:00 or 15:00 to 25:00 (1:00 am after midnight). Especially it is one of places in which our guests from abroad can experience a piece of Japan. Around the public bathroom, our guests can relax by using massage chairs. We are looking forward to seeing you in the near future. Front Office Manager

Thank you for staying at Mitsui Garden Hotel Kyoto Shijo. Please let us reply in English. We appreciate that you have taken your time out to leave such a kind review on your recent stay at our hotel. Our garden view public bath is located on the ground floor. In the front of it, the relaxation space is placed, where it is possible to enjoy the free massage chairs. Our hotel is fortunate to be located in central Kyoto, just off the main Shijo Street. There is a bus stop in front of our hotel where you can get off the bus from the JR Kyoto station. The famous Nishiki Food Market is around 15 minutes away on foot. It is regrettable that something smelt unpleasant in the room. We check the state of room every day. However, when you have a request or concern, please do not hesitate to come to the reception as we are open 24 hours. We would like to help our guests as much as possible. We hope we will have the opportunity to welcome you back in the near future. Front Office Manager

Thank you for staying at Mitsui Garden Hotel Kyoto Shijo. Please allow us for writing back in English. We deeply appreciate that you have taken your time out to leave such a kind review on your recent stay at our hotel. We hope your whole experience in Kyoto has been pleasant. It is our pleasure that we have been able to provide you the services, which you have been satisfied with. Our aim is to create the atmosphere where all our guests feel the sense of Kyoto. Thus your positive words mean a great deal to us. Now that the spring has reached us in Kyoto, there are many events taking place this season like the night time light up at the Toji temple. There are weeping cherry trees and Fuji cherry trees are blooming now. Also this temple has the tallest five storied pagoda in Japan. We hope you will visit us again and have a chance to see them. We hope we will have the opportunity to welcome you back in the near future. Front Office Manager

Thank you for staying at Mitsui Garden Hotel Kyoto Shijo. Please allow us to write back in English. We are delighted that you have left here a kind review on your recent stay at our hotel. We hope your overall stay has become something memorable. We are particularly glad that you have been impressed by our staff and services. There is a private bathroom in every room but there is also the garden view public bath which is located on the ground floor. It is nice to extend your legs in the large hot bath after a long day of walking. All the guests can take it free of charge. Now that the winter has passed us in Kyoto, there are many events taking place this season like the flower lanterns in the Higashiyama area. There will be some 2500 lanterns lit on the streets. We hope you will visit us again and have a chance to see them. We hope we will have the opportunity to welcome you back in the near future. Front Office Manager

Thank you for returning at Mitsui Garden Hotel Kyoto Shijo. Please excuse us for writing back in English. It means a great deal to us when we find out that we have been able to provide the environment where a guest feels it is a hotel worth coming back to. We hope your overall experience in Kyoto has always been something delightful. We are fortunate to be located in central Kyoto. It is possible to reach many major tourist spots by bus. At the reception, you can purchase one day bus passes from the ticket vending machine. The bus stop in front of us is reached by the city bus No.50 directly from the JR Kyoto station. There are a 24 hour convenience store and a supermarket at the corner of the street. Also there are many restaurants surrounding us. Please never hesitate to ask for directions at the reception as we are open 24 hours. Thank you again for taking your time out to leave a valuable comment. We sincerely look forward to your next visit in the near future. Front Office Manager