An ok experience. Was given a room with no view as we arrived late. The room was spacious enough and just clean enough. Wish the toilet could be bigger. Better choice than Granvia but still a bit dated.
Thank you for choosing to stay with us and for taking the time to post your feedback.
Firstly, we regret to hear you were disappointed with the view from the room. As a hotel in city, it is rather difficult to improve this dimension because we are surrounded by the buildings. However, we are confident that our services can compensate more than lack of view and we hope overall your stay has become something memorable.
Furthermore, we are also sorry to hear that the size of your room did not meet your expactations. We would appreciate your kind understanding for the room situation in the city of Japan. Okayama is densely populated city, we designed most of our room a bit compact but for function and convenience.
Once again, we appreciate your feedback and look forward to welcoming you back to the Mistui Garden Hotel Okayama in the near future.
Mitsui Garden Hotel Okayama
Front Office Manager