Nice staff but accomodation was basic. Lighting was dark, remote had no cover. Also ants crawling around the room.
Dirty shower curtains, shower flooded when used.
Also the cleaning staff opened my room and left it open and unattended. That's was very annoying as my belongings could have been stolen.
Area is OK. Great if you want easy access to the airport. Slightly far away from the city centre if you want to be within 20-30 minutes walking distance.
Living standards were basic, but the staff were polite and helpful when needed, even the cleaning staff who left my door open.
VERY GOOD HOTEL”
Service throughout the hotel is excellent. Spacious, air-conditioned room with a massive bed, plenty of storage space and a safe. Bar and restaurant with good food. Breakfast plentiful. Vending machines in the lobby for drinks and snacks .
We stayed for one night at new west inn and prolonged our stay for one more night spontaneously. Everything’s just exactly as shown in the pictures, room was spacious, clean and comfy, staff was friendly and helpful at all times. Would stay here again, we enjoyed our stay, the kindness and readiness to help of the staff!
Very Nice Hotel. Good rooms”
The hotel was good. Nice rooms. A little away from DAM square though but overall nice.
You can find better options”
I used this for a long airport layover. Too far from the airport. And for over $100 per night, I expected free coffee.
less than expected”
no complementary water
no coffee pot
a little bit far from central
The rooms were tidy, everybody was friendly. The location was perfect.
Bed bugs ”
Got bitten by bed bugs and when I told them... I had no response!
Wifi connection very bad
Too far out from centre”
Friendly staff and clean rooms but the hotel appears to be a converted block of flats and is very basic and functional. Travelling to and from the city centre is relatively straight-forward once you've found the local tram stop but the journey is always going to take 45 mins or more. The hotel was also quite noisy at night.
The hotel is clean and the staff are very helpful.
you have the tram less than 10 min walk which goes straight to Amsterdam central. It takes at least 40 min so be ready for that.
You have lot of restaurants, supermarket near by the hotel.
Advertised with free WiFi but WiFi doesn't work at all”
The room was nice and we got an even bigger room with 4 beds instead of twin beds. Convenient location to the airport. But if a hotel WiFi doesn't work it's not an option for me. Won't stay again.
Burglary first night”
Our car experienced a burglary (parked at the Hotel) in the very first night.
Right after checking out, we found out about the burglary. No one called the police that night and all the rain poured in through the broken window (the Hotel staff taped a plastic bag around it though).
Instead of spending the day in Amsterdam (city center), we spent our vacation at the police station and at Carglass.
Good hotel apart from location”
Like the gym and solarium, although when i went out on my last day for a cigarette nearly every car window had been smashed at hotel parking side beware area is run down dont take personal belongings near
Mouse in Room”
We purchased two rooms and half way into our stay my friends found a mousebird in their room.
I think it is completely disgusting that they have rodents in the hotel.
Location is not close to city centre but the tram is about less than 5 minute walk and it has buses going in all the time. The rooms are pretty decent, the area is nice and the staff is helpful. If you dont mind staying a little away from city centre (which is about 25 minutes from tram) then stay here.
also i love their coffee vending machines at the reception. Their room service has extra charge but hey i gotta stop being lazy.
Basic but good”
About half a hour by tram to center, nice and clean friendly staff also very quiet. Had to pay 5 euros a day for kettle.