The Hotel was not honest and what they care for more money only.
For a short stay, it is good enough. The hotel is reasonably clean considering in a small town.
Clean and new hotel”
When I check-in, I was surprised that the hotel did not receive the Hotel Voucher from Agoda. After some persuasions, the hotel staff allowed me to check in (Do not know whether they understand what I was talking). However, when I checked out , they wanted me to pay for my stay despite me showing a copy of the the Hotel Voucher in my I-phone. As a result, it had delayed my checking out and inconvenience. Although they relented I let me go, I felt very disappointed and embarrassed. Hope Agoda can liaise with the Ngoc Giau Hotel more promptly in future