Ng | 2017年9月11日
入住時間自3:00 PM起，退房時間至11:30 AM止。視客房供應狀況，您能申請「提前入住」或「延後退房」的服務。若房客在非指定時間辦理入住或退房，可能需支付額外費用。住宿提供入住前及退房後的行李寄放服務。前台提供全天候服務。
Norfolk Towers Paddington Hotel的客房全面禁菸，但可在指定區域吸菸。Norfolk Towers Paddington Hotel設有吸菸房及禁菸房。您可以在預訂時提出房型需求，但最終房型仍需視空房情況而定。
位於海德公園的諾福克雙塔飯店是您旅遊探索倫敦和其周邊地區的最佳選擇。 離市中心僅1 KM的路程，能確保旅客快捷地前往當地的旅遊景點。 住宿的客人能開心地遊覽Paddington Station, Rolling Bridge, The Pet Cemetery of Hyde Park等經典景點。
住宿為使客人感到賓至如歸，致力提供最優質的服務和最優良的設施。 住宿內能享受到所有房型皆附免費WiFi, 每日客房清潔服務, 無障礙友善設備, 24小時前台服務, 配有無障礙協助設備等一系列頂級設施。
6層樓的建築裡提供87間別緻客房，舒適的布置讓人有如家般的體驗。現代化的貼心設施，如平面電視, 煙霧偵測器, WiFi, 免費WiFi, 禁菸房，在特定的房型中提供，旅客可根據需求選擇最合適的房型。 除此之外，住宿的各種娛樂設施一定會讓您在留宿期間享受更多樂趣。 入住諾福克雙塔飯店是來倫敦旅遊的明智選擇之一，飯店氣氛悠閒，遠離喧囂，非常適合放鬆身心。
地點不錯，附近也有吃的，checkin的人員滿親切的。但房間實在太小，我和我先生的行李箱無法同時打開，要出浴室還要轉個身，不小心身體就會碰到浴缸或馬桶... 床單不是很乾淨，我和我老公帶短褲當睡褲，腿都起疹子...... 我們住了七天，其中一天沒有熱水洗澡，打電話到櫃台，他們可能接到很多一樣的反應，很制式的回答我們他們知道已經在處理，就匆匆掛電話！還有一晚，警報器大響，一樣打去櫃檯詢問，也是匆匆回答我們沒事就掛電話，感覺很差。整體而言，沒有四星的價值。
位置好,住左9晚大致上都滿意 但其中2天厠所發出臭味 另外確實包早餐.......若想食熱野...如煎蛋,茄汁豆等等 需加47.5英磅
Tiny room, but good location”
Everything great but the lift was diabolical. Might hold 3 people with three cases but a tight squeeze and talk about slow. There are 5 floors and we must have waited about 10 minutes to get down to reception to check out from the 3rd floor. Going down the stairs was not an option as they are a tight squeeze also.
We wanted a place that was close to food, transport and touristy sites. This place was a stone's throw from Paddington Train Station (easy access to Heathrow), Paddington Tube station (perfect for travels to attractions - Hyde Park was just 5 to 8 min walk), eateries (plenty of sit down restaurants, Western and Asian. And a good number of halal ones as well.) There is even a small masjid across the road. To top it, St Mary's Hospital was just around the corner. The lobby and room were rather small for a 4* hotel than what we are used to but that was fine as we only needed a place to sleep. Simply decorated, clean lines and always neat. The staff was friendly and helpful. Checking in and out was a breeze. The only problem we had throughout the 2 night stay was that the 'cute' hotel lift broke down twice. We were fortunate to have stayed on level 3 and the lift worked when we arrived and checked out. Other than that, the hotel was all we needed for a short stay in London.
Cheating on breakfast. Very poor quality breakfast. ”
Very poor quality breakfast, asking for more money for proper breakfast, no complimentary mineral water bottles
The location is excellent. The hotel is located nearby railway station and underground. Bus stop is just in front of the hotel. The first thee nights I booked two rooms which were very small but cosy. After coming back from Scotland I was glad and very satisfied that we got the big rooms as requested. The hotel was lovely, clean and newly decorated. The bath rooms were nice and bright The continental Breakfast was good. I would recommend this hotel and come back to stay there again
the staff are friendly and helpful, location is perfect, near Paddington station and just a few steps to bus stop. alot of shops and, restaurants. overall very satisfied
the worst hotel room I ever have”
the room allocated to us was right below the reception on the lower ground, we can clearly hear the footsteps when anyone steps around. It is quite horrible feeling during the stay period. we have try to speak with the stuff but they have nothing to do, so the whole stay period we just can't fall into sleep. The hotel should not provide any kind of room like this to any customers, especially we pay 184 pound for the room!!!!!
Hotel arranged the smallest room in the low level with long & narrow corridor inside room.”
I hv already told hotel we need a bigger room as our luggages would be big & very heavy ( we hv wedding suits to take wedding photos on London).. Especially, Check-in date is the anniversary date with my wife. The arrangement is improper and overlooked our request. The only feedback is they would arrange a bigger room in next days. No apology was given by their overlooking. The conversation let me feel discrimination and reason was due to my late check-in time and reception told me someone checked-in earlier than us could swap that tiny room to others so we have no choice, no apology, no compensation to take that room that night. We will never visit this hotel in our further trip to London.
Tiniest room I ever lived in more like a walk in closet (216). Extremely unfriendly staff specially Mihaela at the front desk who behaved more like a prison officer. No toiletries had to go get soap bar from reception. Very bad breakfast. No WiFi coverage in my room and when I complained the reception called their IT company and charged me for the phone call. Ridiculous. Don’t stay here ever!
This is the second time we stayed at the hotel and was pleasantly surprised we were given the same room (Executive Room) which we had stayed two years ago. A value for money accommodation, close to many eating places and within walking distance to Paddington Station/Heathrow Express (around ten minutes or less). Opt for the executive room if possible. Will definitely stay here again.
First of all I know there are a few reviews her about the rooms being small. Yes my room was small, I have stayed in various places in Europe and some have been spacious and others have been small as well. This is a well decorated functional room. It was just me and I need a room to sleep in not spend my whole day there. I found the staff very friendly and accommodating. I arrived earlier than the normal check in time and they were able to get me into a room. I had breakfast a couple of mornings and the food was very good. I have stayed in the Paddington neighborhood before. I like the location that it's within a block to the station to grab the underground or the get to the rail. I would stay here again in the future.
What a lovely clean Hotel that comes top of my list The evening meal was enjoyable and the waiter very attentive Breakfast was well laid out I think breakfast should be one price So you can choose a little of everything without having to pay extra Our room was very comfortable lovely clean white sheets and pillows We found the noise from the generator out side the window kept us awake So when we go again we will choose a different room But over all a lovely well run hotel Christine Harris
Failure to respond to query”
Less than 5 min walk to Paddington. The room has aircond and it is clean.”
We will stay in this hotel again.
Will still return”
This is my 3rd or 4th stay. There has been some refurbishing since my last visit which was a pleasant surprise although the design of the bathroom is strange in that it is difficult to enter and close the door without nearly falling into the bath-tub. But certainly a good stop for London.