入住時間自2:00 PM起，退房時間至12:00 PM止。視客房供應狀況，您能申請「提前入住」或「延後退房」的服務。若房客在非指定時間辦理入住或退房，可能需支付額外費用。住宿提供入住前及退房後的行李寄放服務。前台提供全天候服務。
從機場到Novotel Krakow City West十分方便。您能提前預訂「機場接送服務」，省去一樁煩惱事！只要在預訂頁面中的「需要加註特殊需求嗎？」欄位，告知飯店您的機場接送需求，他們將會透過Agoda的訊息功能，提供您價格及更多資訊。Novotel Krakow City West也提供便利的接駁服務，讓您可以輕鬆探索周邊地區。想自駕的房客們也別擔心，Novotel Krakow City West設有停車場。該住宿設有停車場，但需支付額外費用 。
Novotel Krakow City West的客房及室內區域全面禁菸。Novotel Krakow City West設有吸菸房及禁菸房。您可以在預訂時提出房型需求，但最終房型仍需視空房情況而定。
位於克拉科夫內、交通方便，克拉科夫市西諾福特飯店已成為當地旅遊的最佳落腳點。 在這裡，旅客可輕鬆前往市區內各大旅遊、購物、餐飲地點。 由於鄰近考斯組斯考芒伍德, Mikro電影院, J.Dietla Hospital等景點，旅客非常喜歡入住這間住宿。
克拉科夫市西諾福特飯店提供優質貼心的服務和方便實用的設施，贏得了客人的普遍好評。 住宿內能享受到所有房型皆附免費WiFi, 賭場, 24小時前台服務, 配有無障礙協助設備, 可寄放行李等一系列頂級設施。
克拉科夫市西諾福特飯店共有100間裝潢精緻的客房，其中也有部分房型提供了平面電視, 空調, 暖氣, 書桌, Mini Bar。 除此之外，住宿的各種娛樂設施一定會讓您在留宿期間享受更多樂趣。 想在克拉科夫尋找舒適又方便的飯店，就一定要考慮克拉科夫市西諾福特飯店，它能帶給您賓至如歸的感覺。
Overall a nice hotel with rice restaurant”
Spacious room with nice restaurant. Location is a bit far but I would recommend using Uber or other services. Bad things about this hotel is the bed and the bugs. The bed is terrible, with some bed springs already weakened to one side so it’s uneven and too soft. Don’t know why but my room is infested with these little insects attracted to the lights (could be when the window was opened; I live on the ninth floor). The bath tub is slippery and I almost fell. It’s best that you be cautious inside the tub. I would have expected the receptionists’ attitude to be better... but it’s not a deal breaker
We love the the sudoko-theme room so much! My husband and girl had fun cracking their heads finding the clues and solved the game. There was a prize for the solving the game too! We appreciate very much for the takeaway breakfast as we had to leave the hotel early for the concentration tour. Excellent place to stay!
Novotel Krakow West”
Booked the room on the information in the write up of the hotel. 20-minutes to the old town. Now to me that is a short walk and there is very few who pass me. Eventually took me close to 40-minutes walk to the main square. According to the hotel the old town is 4-kilometres away..20-minutes? you would have to be jogging to get there in that time. Misinformation. You only have to Google walking speed. Room was large with mini bar and tea making facilities. Booked the room on-line for 58 GBP but the breakfast and car parking bumped the final bill to 92 GBP. It does have an indoor swimming pool and a Gym.
GOOD VALUE AND ROOMS CLEAN AND COMFORTABLE”
We only stayed one night and this was perfect for us. the hotel was comfortable with a large room. Shuttle bus to town very handy.
twin bed room for one person...”
They did not want to change my twin bed room for a single bed room even if i was alone...
Nice hotel but too far away from main square. An ”
was fine but the location is not good and taxis costs add up
Very comfortable stay.”
Enjoyable would go back there again on my next visit to Krakow.
Nice hotel nice room nice pool”
The hotel is located not so far from the krakow city center (around 4km/10 min with car). The rooms were spacious und very clean. A positive thing is that the hotel has its own spa area, containing indoor pool and sauna, a perfect solution for relaxing after walking the whole day.
I really enjoyed my stay in this hotel.”
Very Nice hotel, even good location ”
clean rooms, and frandely staffs, But expensive breakfast. have to pay for car parking.
budget hotel with nice environment ”
stated for 2 nights, and with basic living needs, decoration is in 90s, with old-style tv (CRT type) and wire-only internet, the room with 2 double bed, which enough for 4 persons to sleep in this room, and staff are great.
nice and pleasant stay”
15mins taxi to the city centre, but it is good news for those who need to go to the airport, it took 15 minutes from hotel to the airport, and the room is large, and having two greats, room with crt tv, locker, paid minibar and free wire-only internet access.
Nice hotel, 4 stars amsnities”
It was lovely stay. Staff is very curteous and service is at the lever of the 4 stars hotel. Room is big and comfty, location is close by the city center if u are with the car. Pool is small and should be better for this categorization of hotel.
Lovely bed, massive and comfortable.Clean hotel with great staff, all of them very nice and friendly.
our first time in poland. this novotel compares very favourably with our other short breaks in this hotel chain. staff are professional and friendly, english is well spoken. rooms are very well furnished and comfortable. for the money it is spot on. the bar is affordable and much cheaper than what is normally expected in hotels of this standard. the 20 minute taxi ride into the town centre is under £5 sterling and the location of the hotel to town is not a problem. breakfast has a good selection and is priced at about £10. we would stay in this hotel again without hesitation.
Nice hotel with good service”
A bit faar from old town but the free shuttle bus was very conveniant. Comfortable rooms and a nice restaurant made the visit enjoyable.
clean, classy 5star hotel w/ grt food pool sauna”
classy, 5 star. clean rooms, comfortable beds excellent top class restaurant. great indoor pool, hot tub, sauna. Private secured parking. Right next to old downtown. A+
Th location is far from city center. It is not easy to find the way to the hotel. Parking fee is so expensive. But the beds are big enough, so very comfortable. Room is very clean. Overall estimation is above the average. I am satisfied, it is goog considering price. I recommend this hotel to others. Thank you.
goed hotel, faciliteiten uitstekend, kamer worden goed schoon gehouden, ontbijt zeer uitgebreid en goed. entertainment 's-avonds matig. Het verzorgen van een gratis shuttle service met het vliegveld zou prettig zijn.