入住時間自2:00 PM起，退房時間至12:00 PM止。視客房供應狀況，您能申請「提前入住」或「延後退房」的服務。若房客在非指定時間辦理入住或退房，可能需支付額外費用。住宿提供入住前及退房後的行李寄放服務。前台提供全天候服務。
從機場前往Novotel London West Hotel十分方便。您甚至可以提前預訂「機場接送服務」省去麻煩。只要使用訂房頁面中的「需要加註特殊需求嗎？」欄位，即可向住宿說明您的需求，他們將會透過Agoda訊息服務與您聯絡。想自駕的房客們也別擔心，Novotel London West Hotel內即設有停車場，十分方便。該住宿設有停車場，但需支付額外費用 。
Novotel London West Hotel的客房全面禁菸，但可在指定區域吸菸。Novotel London West Hotel設有吸菸房及禁菸房。您可以在預訂時提出房型需求，但最終房型仍需視空房情況而定。
諾富特倫敦西飯店在年重新裝修過，無論您是來倫敦出差還是休閒旅遊，都可以在此得到滿意的服務。 因為離市中心僅8 km的路程，離機場也只有15 km的路程，這間4星級飯店每年都會接待大量的旅客。 住宿位置優越讓旅客前往市區內的熱門景點變得方便快捷。
諾富特倫敦西飯店提供多種多樣的設施，令您在倫敦期間的旅程更豐富。 入住期間，客人可享受所有房型皆附免費WiFi, 紀念禮品店, 票劵代售服務, 24小時前台服務, 配有無障礙協助設備。
體驗高質感的舒適休憩空間，部分客房配有平面電視, 地毯, 清潔用品, 寢具用品, 鏡子，讓您回房之後能好好地放鬆休息。 住宿內的健身房, 按摩服務是忙碌一天後，放鬆身心的理想去處。 諾富特倫敦西飯店地理位置優越，能為客人提供一流服務。
我們一家到達酒店時,是早上8點,幸好工作人員非常友善,表示有房,可以立即安排提早check in,非常欣賞這種很人性化的做事方式。 酒店地點很方便,由機場去只是30分鐘左右,鐵路網絡屬第2區, 去第1區,hyde park 也只是7個站,不用半小時便到市中心。 此酒店位於hammersmith,這區本身也有很多好食的餐館,還有日本餐廳,土耳奇餐廳.....等等。以及有大型超市,類似H&M的大型連鎖店.....等等。 因為我帶著2個小朋友,1個12歲,1個3歲,而我比較過其他酒店,Novotel是少數接受15歲以下小童,可一同入住,不另收費的酒店。 酒店房有免費wifi,浴室算寬敞,有浴缸,有花灑.... 唯房內沒提供牙膏,牙刷,梳,拖鞋,要自行帶備, 提一提房間地毯的清潔是一般的,所以有些灰塵,有些污垢,最好要帶拖鞋去,以及不要睡地下。
諾富特倫敦西酒店交通方便; 並附設停車場,房客有優惠價泊車. 酒店員工有禮貌; 房間整潔及早餐食物好食.
Rooms have very thin walls and no aircon”
At first, the room in itself looks comfortable but I realized that room partitions (room to room) were only made of gypsum board thus, you can hear people talking and when they move or when the tv is on. Second, we were not informed that the aircon is off and only the heater is on. After two nights of a warn room, we called the reception and was only then informed that we had to open the window. Reception could have told us upon check-in that this was the case and not submit us to sleeping in a warm room. Location is a walk from the Underground and restaurants. Rating would be a six out of ten.
The rooms were big and comfy. The pillows were also beyond what we expected and offered good support. The hotel is near the Hammersmith tube station and offers access to a number of lines. The hotel is clean and modern and is a good hotel.
The room is big enough for 4 but if your room comes with breakfast, then you will need to consider getting two rooms for 4 people because breakfast costs around 38 pounds per adult. The location is convenient, next to bus station, subway and restaurants. I love the breakfast selection too. Will definitely stay here again.
convenient and comfortable”
Check in was a breeze. Staff was fast, prompt and professional. Stay was great with comfortable beds and clean room. Room was much more spacious as compared to those in London city. Conveniently located near to tube stations.
I wouldnt return”
The AC/cooler wasnt working, had to address this 3 times before it was resolved. Third time - we were implied that because we were provided with a substitute fan what else do we want, as the AC is just a cooler. We ended up speaking with the manager who was friendly, helpful and prompt with putting us in a room where it was nice and cool. We had sweat through our sleep for 2 nights in our room, found someone elses hair on our sheets and on the toilet on the first day as well. I would not return here. Really disliked our experience apart from the last night. If you have any issues, i would suggest requesting the manager straight away to avoid being brushed off like we were for 2 nights of our stay.
Within 10 minutes walk to Hammersmith tube station . The hotel is nice n clean. It provides good breakfast. Value for money
Floors on 7 th floor are extremely worn out furnishings and stained carpet. Depressing. ”
This hotel should not be Novotel as the rooms needed to be redone long time ago. Carpet stains are gross and considerable. Room has been beaten up badly by time and travelers. Had another stay on 9 th floor which had updated room and was much better. But that was not booked through Agoda. If you book the cheapest room on a booking site they put you in the worst rooms that are not really 2 star rooms. I travel over 100 days a year and stay at 3 to 5 star hotels and many 3 star hotels are better than the 7th floor of this Novotel. Shame they rent out these rooms on 7th floor.
Daughter was taking a speech and drama exam in the same hotel next morning so this was very convenient.. We stayed in same hotel on a previous occasion for same reason but at a more preferential rate. However, saying that, on this occasion we were kindly given an upgrade with a lovely view when we checked in which took away the sting rather. Hotel very clean. We did not go for room service on this occasion due to the overall cost but would have done so if a bit cheaper. Breakfast too expensive. To spend more than £30 for my daughter and I to have breakfast would have made a nonsense of getting a Booking.Com special rate.. I have stayed in other five star hotels where a full English buffet breakfast is somewhat cheaper.
Good stay; nice room, great location, lovely breakfast and very helpful staff. The hotel could usefully open a second restaurant during breakfast times at weekends, due to the high volume of people, however, as I had to wait to be seated and the food was much better on the Monday morning! I'd stay here again.
Best location, great rooms”
I stayed only 1 day in this hotel in the Hammersmith district. This hotel made me a fan of NOVOTEL Hotels. Great location. Hammersmith is just another shopping and drinking haven of it own. The NOVOTEL here doesn't look like its 4 stars. It is 5 star. Big building, spacious rooms, great facilities, clean, effective staff. Its near to the Hammersmith Tube station which brings you directly to every important sightseeing and watering hole in London. Having stayed only 1 night, I felt that it was too short and would have extended if not for the fact that I have booked my flight back.
Good Overall London Hotel”
This Hotel is in a nice suburb with lots of shops and great pubs with great food. The Staff at the hotel are very friendly and ready to help with any issues you might have. The Hotel is a few minutes from the Tube and is on the Picadilly & District lines so easy to get around London. A good hotel to have a nice stay.