無論您是因為出差或度假而造訪麥加，巴勒斯坦麥加飯店都會是您的最佳住宿選擇。 在這裡，旅客可輕鬆前往市區內各大旅遊、購物、餐飲地點。 對於喜歡冒險的旅客來說，Makka auction, 麥加皇家鐘樓, 亞布萊阿爾貝特塔再合適不過了。
巴勒斯坦麥加飯店提供優質貼心的服務和方便實用的設施，贏得了客人的普遍好評。 住宿擁有一系列獨具特色的服務，例如：24小時送餐服務, 所有房型皆附免費WiFi, 公共區域WiFi, 停車場, 送餐服務。
在這裡，您能真切的感受最極致的舒適住宿體驗，部分客房提供平面電視, 寢具用品, 鏡子, 浴巾, WiFi，給住客更完整的服務。 除此之外，住宿的各種娛樂設施一定會讓您在留宿期間享受更多樂趣。 巴勒斯坦麥加飯店地理位置優越，能為客人提供一流服務。
Just Okay ”
Small Rooms, dirty bathrooms with cockroaches on bath curtain and floor. Even it was washed and later again they were found. On floor passage there were people sitting on floor and smoking smells was very high and irritating. No action from hotel. Buffet was very good with lot of variety of food. Restaurant staff is very cooperative. This hotel is not option for every stay in Makkah else if you have no option.
Very bad experience very small beds.I booked for two adults n two children ”
Very bad experience two adults n two children what they are giving small size beds n we were begging on pH for one blanket on reception for our kids but they r just telling 10mins.but that 10 min will never last.plz live far but never live at this place.rude people.agooda is also responsible for this.waste of money.
It is far from haram”
It is far from haram, almost 15-20 min walk which is difficult for young children and elderly people especially for zuhr and asar prayer because taxis are not available on this road. Other problem was that bed sheets were stained but after calling house keeping they replaced then Only good thing is that all indian pakistani restaurants are nearby and fast food are very near Also baqala is downstairs Check in and check out was quick
Worst Receptionist Behavior & Dirty Rooms”
I have very bad experience in Palestine Hotel. I booked for 27-29 Dec (triple room) by Agoda. They assigned me Room No. 704 but when I reached home it was not ready, Fridge was full of used foods by previous guest. No Tissue Box, Water Bottle etc. in the room. I complained Reception but they didn't entertain. They informed you have to stay in the same room and we will clean. After 30 minutes it was cleaned but shower tub was blocked and water not passing. I informed again and later they send Plumber to fix not cleaner to clean it. Receptionist (Saudi) behavior was very rude, I didn't see any one like this in the Reception of 4 Star hotel. Rooms are very dirty, from outside building is very good and attractive. I will never stay in this hotel again. When I used Shower Tub, notied that water is stucking in the tub and it is blocked. Again I called Room Service and they send Plumber after sometime. He fixed it but cleaner not come after calling to
I really disappointed after staying in this hotel. The old furniture, dirty carpets. ”
Food quality was very poor. The old cooked food was served and they even did no know the difference between the dinner and breakfast in the ramdan.
Of the ones available around it is better, the reception desk is very responsive and helpful, however the cleaning staff is very inefficient with not cleaning the rooms unless asked and sometimes not even after being asked, also they don't replace or even give all the mandatory toileteries.
No shuttle facility to haram and no extra mattress was providef as per booking of 4 person”
Break fast is good but again walking distance to haram and coming back and there is no shuttle facility. I slept on floor 2 nights because they dont provide mattress
Not for visitors from within the Kingdom”
The stay was extremely bad as we had to face rude staff at the reception. Also, their check in policy is ridiculous. The rooms were ok but the fittings and furniture are really old. Its definitely not worth the money. There are many better hotels in the city than this one which are even cheaper. I highly recommend visitors to NOT stay here!!!
nice and easy stay”
Nice and friendly staff, have own car parking who travel with own car and free shuttle avery 15 minutes to Al-Haram. Morning breakfast international buffet. Room was clean and nicelely arrange. Just go down to lobby the is a bank teller machine. Easy to take public transport ifvneed to go any where
5 to 8 minutes walk from Haram, around 800 meters distance. Breakfast is just fine, not so many options. Rooms were not that clean, which It used to be. Value of money is good with the price. No more shuttle from Haram to hotel or hotel to Haram any more.
Staff were rude. In spite of availability of parking they did not allot. ”
No cleaning person comes at all. Telephone doesn’t work to call reception or cafeteria. Behavior of staff towards customers is very rude and arrogant In spite of availability of parking in the hotel , they asked us to park somewhere outside
The Rooms are not as shown in the Pics. The Carpets are look like very old. The Staff is not very good. Language Barriers problems facing. The Hotel should update the latest pics. When asked, they said these pics are on 2009 which are on display. The room size are o.k but need more cleanliness and upgrade the facilities. They don't care for you.
hotel is just ok, distance almost 15mins from haram. Also the worst part is rooms do not have water heaters. They have some common connection and hence to get hot water it will take 15 mins for water to flow which either you leave the water open which is wastage of water or else your bath will be over by the time water is hot. Staff was helpful and supportive
Not good Staff not friendly”
Nothing is good
My mother was with me and she cannot move without Wheel Chair. Wheel Chair ramp was not working most of the time and no one was there to help aged persons. I can provide you picture of you needed.
Terrible service staff very rude would never go back very unhygienic unhelpful ”
Location good rest terrible not recommended
Keep doing good job
Trip with family and young kids”
The hotel was nice, and clean having good size room
Very good deal”
Very good deal Thaaaaaaaaanks agoooooiiioooooda Nice hotl