Big spacious rooms kids had separate area.Provides shuttle to Nai Harn beach the most beautiful beach.Close to Rawai.Housekeeping great did a great job every day.They started construction for season so offered us an upgrade to a hotel on the beach provided vouchers, transfer and arranged everything for the move.We will be back great little courtyard for relaxing.
Good food but long time to wait for it
spacious, well appointed rooms for the money especially in low season. ”
* renovations were being done while I was there but I was upgraded to a quieter room in the back
* breakfast is sub par :( and restaurant setting is hot and unattractive
* pool is small but lovely-more sun chairs would be better
* location is not great if you don't ride a scooter as you need to rely on shuttle to beach but the walk to the main road where all the restaurants are, are full of territorial dogs.
* the rooms are really lovely.
* the jacuzzi rooms are not worth the money-the rooftop where they are located look tired- the day bed for relaxing up there is worn and the jacuzzi looks dirty and uncared for and often don't work.
* the staff are quite friendly and accommodating as well as the shuttle driver.
* I can recommend
Very tired and run down. Rooms are a huge disappointment especially for what we paid.”
We upgraded to a jacquzzi room as windows didn’t open in ‘deluxe Superior’ room, we were booked for 4 days and couldn’t bare to be in doors for that long.
Adjoining room was far from sound proof, nocturnal activities of couple was awful.
Breakfast a disgrace, cold cooked food, eggs 3 were offered 3 ways - were acceptable.
Staff were helpful but premises shouldn’t expect what we paid, a disgrace. If we hadn’t paid up front via Agoda we wouldn’t have stayed.
豪華房 - 有按摩浴缸
Stay anywhere else. ”
We stayed here for the jacuzzi suite. The water was disgusting and the heater wouldn't work. Our second day, the cleaning staff had drained it and we didn't have time to fill it before going to bed. The staff didn't care, just said sorry. Wouldn't refund the difference between a regular room and the jacuzzi room.
The restaurant is over priced and the food isn't very good. Breakfast was included in our rate. The first day, I received hot breakfast and my boyfriend didn't. The second day neither of us received hot breakfast. There is a continental breakfast, but some consistency is nice.
The staff are not friendly. We ate in the restaurant 3 times since everything is so far away. Not once did anyone ask how our meal is. They were too busy watching tv.
Nothing is within walking distance. There is a free shuttle to the beach, but it cost us 200 baht for the 5 minute taxi drive from the beach back to the hotel.
Everything is way overpriced. Not worth it.
Overall amazing stay, just small disappointments ”
In a nutshell it has been an amazing stay, with only minor disappointments, and here is why.
The staff was just great, very helpful with all the issues we approached them with, super nice, smiling, always there for you, almost reading your mind. We had never been before to a hotel with such a dedicated staff. We salut them.
Location is a bit peculiar. It is a quite remote hotel, but hey, if you pick this hotel, it is exactly because it feels like in the middle of a jungle. Don't be fooled by the distances agoda or booking.com put in the description. Yes, the hotel is 20 minute-walk from the Naiharn beach, but believe me, you don't want to do the walking - no pavements, scorching sun, humidity. I have tried it once and it was a terrible idea. However, with the beach shuttle the hotel provides it becomes no issue at all, it is super comfy and it works just great. It is also a very peaceful area, with nice surroundings, which is not a norm in Naiharn as many hotels and villas are located in awful places. Do consider renting motorbikes, it was one of the smartest things we did in Naiharn, without that you are kind of trapped in the hotel, which is not nice longterm, regardless of how you like/dislike it.
Rooms are very spacious and super clean, for a family of four it has been really a dream apartment. It is very difficult to find similar apartments in Phuket hotels in a similar price range, believe me, we did a lot of searching.
The hotel pool is great, a nice relief after the heat of the beach. it was even better than the pictures show. As we were the only guests (yeap!), so the pool was essentially our private facility. Low season rocks! (2 days of rain, by the way, out of 14, mostly sunny days in Phuket).
Now, to the cons. The hotel menu is well... very poor and quite expensive, considering the abundance of food you find in Naiharn. We kind of suffered every time we had to pick something from the menu. I really don't understand how a hotel in a t
nice quiet break”
Wifi ok if sporadic, good tv channel, food was ok but expensive for what it was.
Staff very nice, lovely pool, rooms are spacious, beds were nice, shower was very good although was showing signs of repairs, handy bus to the beach provided free of charge, a little far to try and walk there.
Pool Not Working”
Like many places in Thailand that sports photos of a beautiful pool, this one had a pool that could not be used. The beautiful pool was the primary feature in selecting this place, so it was very disappointing. However, the rooms are very nice. It is in a very isolated location which is what we wanted, so that was good too. The staff was very friendly.
oasis of Phuket indeed ”
very quiet in a private area where you can be away and feel the real vacation. we have had a wonderful stay. staffs are nice and very helpful.
No Regrets! We would stay there again in a heartbeat!”
Peaceful location, very friendly staff, very clean and well kept. Slight issue with wifi but wasn't a big deal.
Nice room, clean and comfortable ”
Everything good , perfect room with chilling pool but you should rent motorcycle or car because difficult to walk to the beach.
Not bad but not great.. Food was pretty bad but rooms were nice. Nothing to write hone about