東京柏悅飯店為商務和休閒旅遊遊客而設計，位於得天獨厚的新宿地區，是本市最受歡迎的住宿選擇之一。 這裡距離市中心僅0.5 Km，離機場也不過90分鐘的路程。 由於鄰近新國立劇場, 東京歌劇城, NTT互動藝術中心(NTT ICC)等景點，旅客非常喜歡入住這間住宿。
相信東京柏悅飯店的周到服務和一流設施會讓您此行終生難忘。 住宿內能享受到24小時送餐服務, 所有房型皆附免費WiFi, 24小時前台服務, 配有無障礙協助設備, 可寄放行李等一系列頂級設施。
東京柏悅飯店共有177間裝潢精緻的客房，其中也有部分房型提供了平面電視, 鏡子, 室內拖鞋, 浴巾, 衣櫥。 不管您是健身愛好者還是只想在疲憊的一天後放鬆一下自己，住宿的頂級娛樂設施都是不二選擇，例如：熱水浴池, 健身房, 桑拿三溫暖, 室内游泳池, Spa。 東京柏悅飯店地理位置優越，設施先進，是最熱門的飯店之一。
Hushed calm pervades this hotel in the sky. Unobtrusive staff take care of everything. Views are spectacular from everywhere in the hotel. Rooms are big, spotless and cater for your every need. The red blinking lights of the nighttime Tokyo skyline will live long in memory...
Excellent on every score”
Perfect and helpful in every way: spoke English, coordinated taxis (the drivers don’t typically speak English), moved luggage to/fr room quickly and efficiently, provided little things that simply helped make the stay easier (daily ice in the room, the iPad/phone charger that eliminated the angst that I brought the wrong adapter), provided superlative rooms with all the amenities (from the toilets to the bed linens), maintained restaurants that catered to both western and Japanese dining staffed by meticulous people, superb, behind-the-scenes housekeeping, and of course, superlative concierge service. It wasn’t cheap, but you can safely drop yourself in their hands and enjoy yourself
I have to say this hotel is worth the money. The exclusivity, the attentiveness, the onsite facilities, are all rare in many top hotels. However, the staff make it really easy for guests without intimating you. That's really nice soft skills. I haven't thought about staying here, even I travel to Tokyo at least once every year. Now I will start coming back.
2 day stay with 20 month old child”
We were a little worried about staying there with our 20 month old daughter. Those worries were completely unfounded. Upon arrival and without us asking, they arrived at the room with a full care package for our daughter including bath toys, toothbrush, toothpaste, shampoos and a diaper disposal container. Everything single thing about this hotel exceeds expectations, just incredible.
The view from our room is wow, we chose the MT Fuji view, able to glimpse it for a awhile as it was cloudy that day. The room is big and I love the bathtub.The room we got is very spacious. The staff can speak good English and very friendly. I will definitely stay here again, Maybe "ill try the Yoyogi park side as I saw from the restaurant it has very nice view of Tokyo city as well.
Great atmosphere, but needs overhaul”
Liked the hotel in principle due to its unusual layout and its subtle luxury, especially the pool and the views, of course. However, it is very much 1990s in style and in dire need of an overhaul and renovation. Had great expectations of the famous New York Bar on top but found it touristy yet terribly overpriced, with long waiting times for drinks and the waiter trying to charge a cover fee despite we were hotel guests. The jazz band wasn't so good either, at least for my taste. All in all good for a one-time stay just for the experience.