倫敦滑鐵盧公園廣場飯店在年重新裝修過，無論您是來倫敦出差還是休閒旅遊，都可以在此得到滿意的服務。 這裡距離市中心僅，離機場也不過分鐘的路程。 住宿位置優越讓旅客前往市區內的熱門景點變得方便快捷。
倫敦滑鐵盧公園廣場飯店提供多種多樣的設施，令您在倫敦期間的旅程更豐富。 住宿內能享受到24小時送餐服務, 所有房型皆附免費WiFi, 24小時保全, 每日客房清潔服務, 代客叫車服務等一系列頂級設施。
共有494間房間可供客人選擇，全部都給人安靜典雅的感覺。 住宿的娛樂設施相當齊全，包括健身房, 室内游泳池, Spa, 按摩服務。 專業的服務與豐富的特色活動盡在倫敦滑鐵盧公園廣場飯店。
酒店環境優雅, 客戶服務很好. 而且地點與相關境點十分接近, 是一個很好的酒店.
在這酒店住了7晚，發現酒店服務非常差勁！尤其是reception 的 Emi, 態度尤其惡劣，不理會客人的感受，是我第一次遇到的惡劣對待。Housekeeping 每天都遺忘了加bath amenities, 每晚回到酒店都要再要求他們添回物品。是我住過最差的一間酒店！
Dear Mak , Thank you for taking the time to share your review. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Please contact our Guest Relations team to share more details about your stay . Best regards, Eva Ranto-Stampoliou Guest Relations Manager
优点： 1.地理位置优越，地铁bakerloo线lambeth north出站马路对面即是，周围bus也很方便； 2.房间设施先进齐全，房间面积够大，卫生间干湿分离，酒店有免费泳池可以用（虽然没去过）； 3.服务人员态度好，提出有问题都会给尽力解决。 缺点： 1.第一晚入住给安排的房间在1楼最里面，油烟味大到完全无法在里面呆着，因为楼下是酒店的24小时餐厅，所以1楼尽头的一片房间以及走廊都有巨大的油烟味，后来换到了2楼其他房间； 2.房间设计有待改进，卫生间地板倾斜度有问题，尽管干湿分离但每次洗澡后水都会流的整个卫生间都是，房间内家具桌角全部都是尖锐的，半夜起来时不小心撞到膝盖破了一条口子，浴室镜前灯的左侧灯泡用了一天之后就坏了，跟前台说了之后修好到第二天又坏了； 3.管理水平有待提高，这家酒店入住的人非常多，几乎每次路过前台都有很多人排队checkin，然而没有设置checkout的专门接待人员，最后一天准备退房去赶飞机的时候我排队了非常久以等待前面的人完成繁琐的checkin，而我checkout只用了半分钟
Dear Jianjun, Thank you for sharing your review. Your feedback is highly appreciated. Kind regards, Eva
The location of the hotel is great, just 2 minutes walk from Lambeth North tube station. The room is spacious and clean, but the breakfast is a bit dull, given that we have been staying in this hotel for 5 days and 4 nights. The staff can be more attentive to customer's request, as we have requested extra pair of slippers for 2 consecutive days, but still did not receive it. Overall speaking, I will still come back if i have a chance to visit London again.
Dear Chi , Thank you very much for taking the time to share your feedback with us. I am happy to hear that the room and the location of our property met your expectations. However, I was shocked to hear that you did not receive the extra amenities requested . Please note that your feedback will be communicated back to our teams. We hope to have the opportunity of welcoming you back in the near future. Best Regards, Eva Ranto-Stampoliou Reception Manager
Nice hotel! Will stay again!”
Friendly, polite, helpful staff. Location’s near enough to London Eye to walk. 24hr supermarket round the corner.. faces the Waterloo railway station, so it’s nice for kids who like trains Only complaint would be the water temperature fluctuates and isn’t constant.
Dear Cherng, Thanks for taking the time to write a review of your stay, we are excited to hear you loved it and are celebrating the great feedback and perfect score! We hope you come back soon. Best Regards, Michela Paoletti, Guest Relations Manager.
Not worth the money”
It was expensive for what it is. Housekeeping tends to forget to complete the basic toiletries. The view of our room is the railway. Breakfast is chaos. Housekeeping needs to clean the room properly. I was a bit scared to walk from the hotel to the train station.
Dear SCOTT , Thank you for taking the time to share your feedback. I was shocked to hear your comments regarding your stay. Please note that your feedback will be communicated back to our teams. Furthermore, if you next planning to visit London please try to book one of our Executive rooms with City view on higher floor. Best Regards, Eva Ranto-Stampoliou Reception Manager
Really impressed with everything that I received upon my visit”
I never normally go adventurous with hotels, always a Travelodge or Premier Inn. But this time for me and the mrs I thought we’d go for something a bit more out there. I was not disappointed, felt almost like royalty with doors being opened for me etc. All the staff were really helpful and the room was fantastic! Really enjoyed my stay and will 100% be back soon.
Dear Reece , I am excited to hear that you loved your stay. It is comments like yours which make our team proud and we are celebrating to have received a perfect score from you! Thank you very much; we can't wait to welcome you back. Best Regards, Eva Ranto-Stampoliou Reception Manager
A wonderful experience!”
I stayed in this hotel for 8 nights! The staff was great! Bed was comfortable. Location was very close to underground (Lambeth) station (but that station wasnt wheelchair accessible). The only problem in the room was, whenever our neighbours pulled the bathroom flush, we could hear the water rushing, whenever the had bath.. music of water was heard. Thankfully they didnt take much bath! :) So it was a but noisy otherwise, a brilliant hotel and a very helpful staff!
Dear Ahmed , Thank you for taking the time to share your review. Your feedback is greatly appreciated. Delighted you had a lovely stay with us. We hope to welcome you back in the near future. Best regards, Eva Ranto-Stampoliou Guest Relations Manager
Fantastic hotel, one of the best we've stayed in. Room was a superior king, very hi tech and modern. Used the steam room, sauna and pool. Breakfast was excellent. Highly recommended.
A Nice hotel in central in London ”
The best with the hotel , was the location of it . 2 min walking to sub way or 10min walaking down to the queens walk ( themsen and eye of London ) . In afternoon /evening is the internet slow. The price for the rooms was a bit heig, and the same about breakfast. But just around the corner of the hotel, was there a place called “Pret “ that served very god breakfast for 5 pound. The people in the front desk and in the bar, was very service minded, rooms was cleaned very well and had a very heigh standard .But after all , this is a place I what to visit again 👍😃
Dear Jan , Thank you for taking the time to share your review. Your feedback is greatly appreciated. Delighted you had a lovely stay with us. Best regards, Eva Ranto-Stampoliou Guest Relations Manager
Fit for purpose, easy to check in and great location - would use this one again.
Dear Edward , I am excited to hear that you loved your stay. It is comments like yours which make our team proud and we are celebrating to have received a perfect score from you! Thank you very much; we can't wait to welcome you back. Best Regards, Eva Ranto-Stampoliou Reception Manager
Excellent Locaion in Central London”
Nice location, in work distance to Tube (subway) and London Eyes. Easy access to London in general.
Thanks for sharing your review, delighted you had a lovely stay with us. Best Regards, Laura Radut Guest Relations Manager
Unhelpful and miserable Staff”
There are better places to stay
Dear Jeff: Thanks for taking the time to write a review of your stay. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. I fully understand that you have already taken the time to provide your feedback on Agoda however, should you wish to furnish me with some more specifics so that I can further investigate the failings that have marred your stay with us, I would be most grateful so to do. Best Regards, Michela Paoletti, Guest Relations Manager.
Enjoyed the stay and the breakfast. Excellent room and friendly staff.
Thanks for giving us such a fantastic feedback! It was our pleasure to make you feel at home. We really hope to welcome you back soon. Best Regards, Michela Paoletti, Guest Relations Manager.
Well located in the heart of London. Walking distance to the many attractions in London. Rooms was large and clean. Nice breakfast.
Dear Justisia, hanks for taking the time to write a review of your stay, we are excited to hear you loved it and are celebrating the great feedback and perfect score! We hope you come back soon. Best Regards, Michela Paoletti, Guest Relations Manager.
Good location close to underground and Westminster bridge”
Modern hotel, located few meters from the Underground, 10 minutes walk to the London eye. Reastaurants, coffee shops and supermarkets might be found all around the hotel- street leading to Waterloo station is a kind of restaurant and shopping street. Room was rather spacious, with all necessary things for the stay (towels, bathrobes, slippers, shampoo, etc). The bed was not actually the bed but transformation sofa- not a big deal, but it was creaking a bit. Cleaning was not perfect - as usual they don’t clean under the bed, but the bathroom made an impression of quite clean. No heating - air cond was used to warm up the room. Room view was towards the railway and the train was heard but it didn’t spoil the stay and was even calming.
Thank you for taking the time to share your review. Your feedback is greatly appreciated. Best Regards, Helvia Prieto Isidro Senior Guest Relations Manager.
Great location with excellent facilities, great value for money... ”
This was my first trip to London and after an extensive search, I decided to stay at this hotel for 8 days ... upon my arrival, I was impressed by the fast check in and the efficiency of the courteous front desk that ensured I had a pleasant stay through out my stay ... the hotel was located to the nearest underground station that was only about 3 mins walk away ... this helped me a lot in terms of planning my trip around London The room on the other hand really surprised me ... it was really clean and comfortable ... real value for my money ... it was a great place to kick back after a long day of walking around London.. I was even surprised with speed of the Wi-fi ... They had excellent facilities but unfortunately I was too tired to try the swimming pool and spa. It the executive lounge is definitely a must to try .... excellent spread and free flow of drinks ensured a relaxing evening with a great view around the city ... Loved the room service ... they had a great selection to chose from whenever I felt a bit peckish .... did not chose the breakfast buffet but having the illy cafe in the hotel provided me another option to chose from before I left in the morning .... If I have the opportunity to return to London ... I will definitely comeback ...
Delighted you had a lovely stay with us. Thank you for taking the time to share your review. Your feedback is greatly appreciated. Best Regards, Helvia Prieto Isidro Senior Guest Relations Manager.
Great hotel & Value for money especially in London ”
This hotel firstly surprised us with the location and easy proximity to the train station making commuting very easy. Staff go above and beyond to help meet your needs and we had a couple of room service issues which the hotel rectified on their own accord immediately apologising, it was nice to not have to complain and they realised their own mistakes and put right. The only thing that let this hotel down was spa staff are not consistent. My husband's had a treatment that was very expensive and the therapist did not listen to his concerns and he came out feeling dissatisfied which was disappointing as we were there for a special occasion. Breakfast times can get mega busy and it is a small dining area but as we were a couple they could accommodate us quite easily but families may struggle but again staff do their best to seat you quickly where they can as they do have spaces in the lounge area. The buffet breakfast seems small but this hotel manages to fit a great selection in.
Dear SHRUTI, Thank you for taking the time to share your review. I am happy to hear that you enjoyed your stay overall, however I am shocked for what you experienced . On behalf of the entire team at Park Plaza, I will like to apologise for the concerns you shared about your experience with our spa. We have shared your feedback with their team for their review. Thank you for letting us know. Warm regards, Felix Arrey, Guest Relations Manager
Awesome hotel! Wonderful stylish rooms! Fantastic breakfast! ”
- please also clean under the bed and some corners were quite dusty on arrival which can be an issue when being allergic to dust. - the staff was super friendly and helpful! - once a cleaner knocked on a door around 15h while we just got in around 14h and just opened it; a second time they waited until they heard us say we are still in the room.
Thank you for taking the time to share your review. Your feedback is highly appreciated. We are trying to improve our services. Eva Ranto-Stampoliou
An Excellent Hotel not far from the City sites”
Hotel was a great option away from the City nightlife but very close to the underground. Facilities were clean. Drawback...they don't have a business center for guests to print boarding passes or attraction tickets themselves.
Thank you for taking the time to share your review. Your feedback is highly appreciated. Eva Ranto-Stampoliou