鉑爾曼孔敬拉亞蘭花飯店在2008年重新裝修過，無論您是來孔敬出差還是休閒旅遊，都可以在此得到滿意的服務。 這間住宿離市中心僅隔0. Km，方便旅客外出。 由於鄰近德空中心, 糯米路, Hugz Mall The Chilling Space等景點，旅客非常喜歡入住這間住宿。
鉑爾曼孔敬拉亞蘭花飯店提供多種多樣的設施，令您在孔敬期間的旅程更豐富。 住宿為了確保每位客人住宿期間都能獲得便利的服務，提供了24小時送餐服務, 所有房型皆附免費WiFi, 每日客房清潔服務, 自助洗衣設備, 24小時保全等設施和服務。
鉑爾曼孔敬拉亞蘭花飯店共有293間裝潢精緻的客房，其中也有部分房型提供了衣櫥, 浴巾, 平面電視, 沙發, 鏡子。 在住宿內可找到健身房, 桑拿三溫暖, 室外游泳池, Spa, 按摩服務等多種精彩的娛樂設施。 鉑爾曼孔敬拉亞蘭花飯店是來孔敬探索城市魅力，放鬆身心的理想住處。
酒店間房很大，整潔整齊，浴室乾淨，服務員工態度親切 , 下次還會入住
尊敬的 Hongwei, 十分感谢您花时间告诉我们有关您在 Pullman Khon Kaen Raja Orchid 的体验。很遗憾未能达到您的期望，请允许我向您表达我最诚挚的歉意。 在 Pullman，我们孜孜以求，不断改进，希望能向每一位客户提供高水准的体验，因此您的反馈对于我们的提高十分重要。请放心，我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧，希望在不久的将来有机会为您奉上更好的服务。 谨启 Dongha Shin Director of Guest Experience
Still the best in Issan”
We have been staying at the Pullman for when visiting Khon Kaen, for about 10 years now. There are quite a few good new establishments in the city, but the Pullman Raja Orchid remains the best! It is really a delight to stay there. Great hotel and excellent staff!
Dear Richard, our loyal guest. It is always exciting to read compliment from our loyal guest. We always strive to deliver the best experience for our guests and I am extremely pleased to hear that you found our hotel still remain the best in Issan region. Once again, thank you very much for your 10years loyalty with us, We greatly look forward to welcoming you on your next stay! Kind Regards, Dongha Shin Guest experience manager
Great value for money”
I was very impressed with my stay at the Pullman. The rooms were big and clean and the staff very helpful and friendly. The hotel is also in a great location in the centre of town. I will definitely stay here again if I come back to Khon Kaen.
Dear Anthony, We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience
My stay at Pullman Khon Kaen ”
Staff are very polite always try to provide help. Love the comfort of beddings. Spacious and cleanliness bedroom plus anemity kits, large bath tub + separate shower cubicle are the plus. Highly recommend for anyone who needs comfort and well services accommodations.
Dear Narueporn! You’ve just made my day!! Thank you for sharing your amazing review o. I am happy to hear that #team Pullman went above and beyond to ensure your stay was nothing short of a great experience. I have already shared your compliment with our breakfast team and we are indeed delighted to please every guest with our personalized service to fulfil all the needs of our guest’s preference. We really appreciated that you recommend our hotel for those who need comfort and well services accomodations” and it’s really one of the most important things that we’d like our guest to feel every time they are with us. Millions of thank you for your recommendation towards our genuine hospitality. We are looking forward to welcoming you back to your home away from home! Dongha Shin Director of Guest Exprerience
Good hotel in Khon Kaen”
Have stayed at this hotel many times. Rooms are a good size and very comfortable. The only negative is that on some nights the doof doof music from the nightclub can be heard. Great location and the service staff were helpful. It is more expensive than other hotels in the area but the quality is so much better and worth the extra.
Dear Stephen, We are so thrilled to read that our passionate team made your stay comfortable! In regards to the noise produced from the bustling streets below, our team are aware and this year we will be addressing this issue. I would like to sincerely apologize for the experience had on behalf of the team. On the meanwhile, for your next stay we can ensure we allocate rooms at the front of our property ensuring a more comfortable sleep. The team look forward to welcoming you back to our home again in the near future, however for now wishing you a great week ahead. Sincerely, Dongha Shin Director of Guest Experience
Good location indeed ”
Perfect but if staffs pay more attention to customers would be great!
Dear Ariyaporn, thank you for choosing to stay at our hotel and for taking the time to share your experience with us. I am glad you had an overall enjoyable stay with us. Regarding lack of attention, It is by no means the usual excellent service our team strive to deliver and necessary corrective action is being taken with the team involved. Thank you once again for sharing your comments, the team and I hope we will have the pleasure to welcome you again to our home in the future. Kind regards, Dongha Shin Director of Guest Experience
Still good value for the money”
Even though the hotel can not be compared with what it was 20 years ago when it was still called Sofitel Ratcha Orchid and was the only real five star hotel in the wider area with excellent restaurant (European, Vietnamese, Chinese) and unbeatable promotions, it is still good value for the money and has the advantages of its central location and easy and safe car parking.
Dear Hans, We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback from our 20 years of loyal guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve and maintain the quality of our services and product that you experienced 20 years ago. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience
Ingemar from Finland”
Execellent stay. Fantastik staff, especially the receptionist who really cared about my stay. Execellent facilitets. Stayed also at two other hotels in Khon Kaen. This hotel is the best of them. Best beds and pillows in the town.
Dear Ingemar, Thank you for choosing Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. It gives me great pleasure that you enjoyed you stay. We appreciate your comments on our fantastic staff! We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khonkaen Raja Orchid. Yours sincerely, Dongha Shin Director of Guest Experience
Front desk staff here are very friendly and helpful. They are close to fluent in English and can assist you with any queries. The hotel has an amazing light filled lobby which is a great place to relax if you have some time to kill. The rooms are in excellent condition and are very clean. I also found the rooms to e very quiet despite being located near some nightclubs and bars. The hotel features an well equipped gym and commendable pool. The hotel is in a central location and easy to get to by foot to many restaurants, cafes and bars. Some of the bars in the immediate vicinity however are a little sleazy which might be a turn off for some people.
Dear Paul, Thanks for leaving such a glowing feedback . Your kind feedback is certainly most appreciated as you know us so well. Keeping our rooms & restaurants offering to be able to exceed our guest satisfaction is what drive this team and it is extremely rewarding to read that our effort have been noticed. I shall pass your kind compliment to the team and I’m sure this feedback would bring a lot of smiles to them. Pullman Khonkaen is looking forward to welcoming you back home. Best Regards, Dongha Shin Guest Experience Manager
Should be the best in Khon Kaen but it is not!”
The Pullman in Khon Kaen is a very fine building and has a big 'Wow Factor' on arrival. However, I have stayed here a great many times over the last ten years and slowly but surely they are letting their standards slip, which, is why they are no longer No.1 hotel in Khon Kaen, a position that they have held for years. The rooms are fine but the Reception and coordination of requirements is quite chaotic. Having requested a 'High Floor Non Smoking Room' two month is advance on my Agoda Booking Request and then again in two emails. (neither of which were answered), we were allocated a room on floor 5, (out of 19), facing the main extractor fans, The breakfast Buffet is unimaginative and very average for such a large and prestigious hotel. No 'Wow Factor' here at all. I would not say 'Do not stay here' but you can find better for less money in Khon Kaen.
Dear Mr Charles Thank you for posting your review and of course terribly sorry that your experience did not meet your expectation especially as one of our loyal guest. I personally investigated with the team and they confirmed me your request of high floor was clearly put in our system. We try our best to time our service levels well, tailored to each of our guests, your room was upgraded to one of our suite room. However please accept my sincere apology for the disappointment with low floor offering due to high occupancy. Most guest are usually very positive on this forum about it but we certainly take your comment very seriously. Breakfast experience and selection are something we work hard on all the time to improve the quality and service in order to fit any of our guest preferences. Rest assured that your constructive feedback has been taken on board for further improvement and our sharp reminder that complacency has no place at Pullman KK Dongha Shin Front Office Manag
I love staying at this hotel. The staff are very friendly and helpful. The location is very central and easy to find. Rooms are very comfortable and if you are prepared to pay a little extra, the higher grades of rooms are great. Restaurant and night club are nice. Breakfast is a highlight. I would recommend this hotel and I’ll be staying here again.
Dear Roger, Thank you for sharing your superb review We are thrilled to read such wonderful feedback and very pleased to hear that you love to stay with us! This is exactly what we want our guests to feel; A warm welcoming check-in, comfortable bed, good quality of foods and the great service that is above and beyond. Big credit to #teampullman who made your stay extraordinary. We can’t wait to welcoming you back to your home away from home. Best Regards, Dongha Shin Guest Experience Manager
Love the room, not as much the breakfast. ”
Love the room. The pillows and blankets are so soft it felt really cosy :) There’s a cupboard that connects to the closet from inside the bathroom. Pretty convenient to get dressed up or even to get the bathrobes. There’s also the bathtub to warm up a little. Not that hot the water, but hot enough. Breakfast is good if you are not expecting so much on the tasty food.
Dear Preeda, Thank you very much for your heart warming review! I am thrilled to read that you loved your bedroom and enjoyed enjoyed our Pullman Signature Pillow and Blankets. We always strive to deliver the best experience for our guests and I am pleased that you found our cosy and comfortable. Once again, thank you for staying with us and we all look forward to welcoming you again in the near future. Kind Regards Dongha Shin Guest Experience manager
Just an overnight stay before flying out of Khon Kaen to Bangkok early next morning”
Beautiful hotel & pleasant type of atmosphere & good vibe around the place. Nice swimming pool but the price of a beer at the pool is way over the top Great view from the room & shows KK at its best at nighttime Will stay here again but will not be drinking beer at the swimming pool
Dear Terry, Thank you for your gracious review. Our iconic views of the Khonkaen skyline is indeed breathtaking and the perfect location for the any kind of purposes. Not only is our location central but also extremely convenient. We are only a stroll away from the Central Plaza, Bars & restaurants, and various tourists’ hot spots with good vibes as you mentioned. I will be sure to pass on your kind comments to all. We greatly look forward to welcoming you on your next stay! Kind Regards, Dongha Shin Director of Guest Experience
Nice City Centre Hotel ”
Nice City Centre Hotel Nice Room but have to improve breakfast
Dear Varanyoo, Thank you for your wonderful review. Our iconic views of the Khonkaen skyline is indeed breathtaking and the perfect location for the any kind of purposes. Not only is our location central but also extremely convenient. We are only a stroll away from the Central Plaza, Bars & restaurants, and various tourists’ hot spots In regards to our breakfast, I shared your review already to our Chef to look into the room service items in order to improve or rearrange our setup in order to meet every guest expectation. We greatly look forward to welcoming you on your next stay! Kind Regards, Dongha Shin Director of Guest Experience