Value For $$$ For A 5 Star hotel”

We Stayed In Club Deluxe Room(West Wing) & Were Able To Access The Club Lounge During Our Stay.We Loved The Spacious, Cosy & Comfortable Rooms (I've Booked 3 Rooms)& My Husband Loves The Spacious Bathroom.Breakfast Were Awesomely Delicious With Lots Of Varieties In The East Wing Lobby As We've Been Given A Choice To Choose To Have Breakfast In The Club Lounge Or In Temptations Restaurant(East Wing).My Family Loved The Gigantic & Olympic Sized Swimming Pool Too.The Staffs Were Friendly & Helpful Too.Opposite Bukit Nanas Monorail Station(2 Minutes Walk) & 10 Minutes Walk To Petronas Twin Towers & Suria KLCC.Overall,A Very Good Hotel.Will Definitely Come Back Again.Thank You Renaissance.

Great and friendly service topped with good value service ”

We had a great stay from the moment we checked in to when we checked out. The receptionist gave us insight to the facilities, values to the room upgrades etc. walking around the hotel, we were always greeted by the friendly staff which created a homey atmosphere. In terms of facilities, there’s a full fledge gym equipped with jacuzzi, sauna and steam room; a nice sized swimming pool. With our room upgrade we had access to the lounge and enjoyed having a common space we could hang out at apart from being in the room.

Simply fabulous!”

Every single moment of our time here was a joyous treat. Staff were amazing, with us and our 1 year old son, who was treated like family. Our room was fantastic, with a comfy bed and fabulous view of the Petronas towers. Location was great - a short walk to KLCC, and just a few minutes to both MRT/LRT train stations. Breakfast was incredible- sooo many delicious options! Our son adored the pool and playground, and my husband enjoyed the gym facilities. We have told everyone we know about our experience, and will return in time, for sure!

Excellent Hotel with Excellent Club Lounge”

We stayed in newly renovated room in west wings, we booked a room with club lounge access and we really enjoyed the lounge services, meal and drinks, the best club lounge so far that we experienced. Location is strategic, not far away from KLCC and Bukit Bintang, also walking distance to monorail and LRT station. I will definitely rebook this hotel when I am back to KL.

City Centre hotel close to KLCC”

I have stayed here on a number of occasions when visiting KL for business. The hotel has been renovated recently to further enhance an already excellent provision. I stayed in a renovated room. Bed and bathroom excellent. Wifi fast and reliable. Breakfast good. It is a short walk from KLCC so is ideally positioned. Definitely recommend.

great experience”

wonderful location ... near klcc, mrt stations, restaurants, music, culture fabulous swimming pool ... the best in kl piano -- near the 2nd floor ballroom ... great place to relax shopping -- petaling street is 3 stops away or a 10 minute taxi ride for great bargains; and klcc for upscale shopping (and much more expensive)

Everything was perfect ”

This hotel was incredible about location, service of all staffs and so clean. All these conditions made me very comfortable and felt big welcome. Thank you.

Second stay and no disappointment”

Great KL City location, walking distance to Petronas Towers and Eco Forest, also shopping malls etc. Monorail right by hotel to access old city, Chinatown and museums (Museum for Islamic Art is a gem and a must if you are at all interested in history and culture!). Staff are very helpful, anticipating and welcoming at all times (reception, navigators/concierge, restaurant, housekeeping). East Tower rooms could do with a revamp and bedside lamp was broken but all very clean. Fantastic leisure facilities - very big swimming pool, modern looking gym and sauna/steamroom included.

Fantastic Stay freindly professional staff with excellent service”

Highly recommend this hotel nicely appointed rooms stayed in West Wing, Great Buffet Breakfast with good slection, friendly professional staff in every department nothing to much trouble, lovely spacious pool, highly recommend club lounge good selection of drinks and snacks very good city centre hotel freindly professional and excellent value for money highly recommend it

luxurious stay”

my wife and i always enjoy a good and comfortable stay in any hotel. Renaissance provide luxurious comfort that we need after our hectic working life.

Good Hotel with excellent Staff”

I love stayed at this hotel not just a great location and facilities but also staff that very helpful. Thank you for the staff especially at the reception they are very wonderful.

超棒”

Everything from all the staff to room facilities and hotel amenities are top class. An absolutely great hotel in KL in a great location. Will definitely be recommending and look forward to staying again in the future.

Highly Recommended”

The hotel staff are very nice, approachable and accommodating. Although, Petronas Towers cannot be seen from the rooms, the hotel is very near to Petronas. There's also a train station just outside the hotel.

Excellent”

Very clean, strategic location(near to mrt), 10 mins walk to klcc, always come back to this hotel when we're in kl

Awesome”

We would like to thank Renaissance Kuala lumpur hotel for upgrading our room to junior suite. It was awesome and kids love the pool

Nice but showing signs of age...”

We stayed at Concorde before and decided to pay a bit extra this time for a 5-star stay here. On arrival the lobby is beautiful and the staff are incredibly helpful and professional. We stayed for 7 nights and found the following: - There was a water leak from the ceiling. We called reception who sent maintenance to fix it, they arrived after 30-40 minutes and fixed it - There was a water leak from under the bath whenever we used it - There were ants everywhere - bathroom sink, above the fridge, in the bed etc. - The 'insert card here to turn on electricity' slot by the door was broken, so the electricity stayed on permanently. Not a major issue just meant we had to remember to turn off the lights and TV before going out - The ironing board was broken and could only be used by leaning it on the wall - Air conditioning was weak The rooms (and plumbing!) are certainly showing signs of age, but they are spacious. We prefer Concorde as it's cheaper, newer and equally comfortable.

Good Price with Excellent Service”

This hotel is really like second home good location, facilities, great and helpful staff always having a wonderful time when stayed here

Lovely stay”

Cozy room, spacious and clean. My kids love the pool. Will definitely come again. Thumbs up!

Great”

Just one night stay with my sister to celebrate our graduation. The staff there was great . Our stay was wonderful.

Enjoyable Stay”

The room is clean and comfortable. Staffs are friendly and great location.