辦理入住時間從14:00開始， 退房時間至11:00止。視客房供應狀況，您可以在訂房時提出「提前入住」或「延後退房」的需求。若住客在非指定時間辦理入住或退房，可能需支付額外費用。 飯店提供入住前及退房後的行李寄放服務。 前台提供全天候服務。
想要盡情體驗橫濱的精彩， 橫濱馬車道里士滿飯店絕對是您的最佳旅伴。 在這裡，旅客可輕鬆前往市區內各大旅遊、購物、餐飲地點。 對於喜歡冒險的旅客來說，馬車道十番館, Esperanza餐廳, A Monument of Ice Cream再合適不過了。
所有客房都有提供周到的設施，以確保無與倫比的舒適感。 不管您是健身愛好者還是只想在疲憊的一天後放鬆一下自己，住宿的頂級娛樂設施都是不二選擇，例如：按摩服務。 專業的服務與豐富的特色活動盡在橫濱馬車道里士滿飯店。
带父母来旅游的 工作人员的服务态度很好，宾馆设施也很好 只是宾馆的地理位置比较一般，离樱木町要走一段路，而且位置不是特别好找，商务用的话性价比挺好的，但如果手上行李很多的话就比较累了
Loved our stay at the Richmond Hotel Yokohama Bashamachi. Hotel was modern and stylish in a subdued way with welcoming and helpful staff. Very clean. Buffet breakfast, mainly Japanese, was in newly opened restaurant in hotel which had a good range of options . Bashamachi street area was very pleasant area to stay with numerous eating options and close enough to many attractions. Transport options also good.
Richmond Hotel Bashamichi is in a great location, close to great restaurants and bars. The train stations are very close and convenient. The staff at The Richmond is very accommodating and friendly. The rooms are very clean and has everything you need. I always have a great stay there. Will return soon.
Not at a good location, but very good room service”
14/3/2012 at 9:15pm, 6.1 earthquake hit northern part of Japan, we were in the hotel lobby, the building experienced shaking, with very quick response the receptionist advised all visitors to sit down and stopped them from using the elevator. There were well trained to handle this natural disaster.
Convenient hotel with good service and price”
We very much enjoyed our stay at the Richmond. We found th hotel to be within reasonable walking distance to China town, the seafront, and Minato Mirai area. The staff at the reception were especially helpful! Many thanks again to the hotel team!!
Fantastic stay great location lovely staff”
Fantastic stay great location lovely staff. The only small issue was I paid extra for a 28m2 room and it was more like a 21m2 but we were hardly there so was not really a problem.
Comfortable & Close”
Very comfortable single room and quite large for a Japanese hotel. Very clean and well maintained, excellent location right on Bashimachi - close to Starbucks, Tully's, convenience stores, shopping and transport.
good location and very nice room ”
the location was great, we can easy to find and you can find many restaurant nearby. Room was clean with free wi-fi. We are appreciated Richmond Group. This is the one of the Japanese hotel group I wonder stay again.
great location. Not many staff speak English”
Great location if you are traveling by train as hotel is only two minutes walk. It is a ten minute walk to the famous Chinatown, which is well worth visiting. Lots of competition so cheap to eat there.There are some museums and historical war sites eg, foreign. soldiers cemetary etc. It was a bit surprising that so few staff spoke English considering it is quite a large hotel.Nevertheless, they were very polite and helpful.
Room is small, but service is good”
I booked a 2 rooms and stayed 1 night in this hotel. The room is small (though it is considered ok with tokyo standard) but decent with necessary facilities. It is also very clean and tidy. Location is ok, a few minutes walk from Kannai JR station which is 1 station from china town (supposed to be the biggest china town in japan)and 2 stations from Yokohama. There seems to be quite active night life around the hotel, which is not very good for family like us.
Comfortable hotel in nice area”
nice hotel situated in yokohama's chinatown. staff is very helpful. rooms are "western size" so not as cramped as the average japanese room. room rates via agoda seem fair. there's a thai restaurant in the hotel and plenty of other restaurants, shops, bars and coffee shops in the hotel's direct surroundings. this was my second stay and i will be certainly be back for a third.