皇家阿姆薩拉姆飯店為商務和休閒旅遊遊客而設計，位於得天獨厚的中部地區地區，是本市最受歡迎的住宿選擇之一。 在這裡，旅客可輕鬆前往市區內各大旅遊、購物、餐飲地點。 對於喜歡冒險的旅客來說，麥地那媒體博物館, Masjid al-Qiblatain, 先知清真寺綠色圓頂再合適不過了。
在這家舒適的麥地那住宿中享受尊貴的服務與設施。 入住期間，客人可享受24小時前台服務, 配有無障礙協助設備, 快速入住/退房服務, 可寄放行李, 公共區域WiFi。
這裡設有180間精美的客房，其中部分房型配有空調, Mini Bar, 電話, 電視, 衛星頻道/有線電視。 除此之外，住宿的各種娛樂設施一定會讓您在留宿期間享受更多樂趣。 不管您是來麥地那出差還是旅行，皇家阿姆薩拉姆飯店都能讓您在留宿期間擁有一段難忘的回憶。
when I reached the hotel for check in they asked me to stay..I kept on waiting after two hrs the receptionist told me that the hotel is full and they can't make me saty in hotel...I tried to contact Agoda but no one picked up the call for 1 hr..I continuously asked them that I m not leaving anywhere i'll saty in lobby...then after two hr they said u can saty in out other hotel amjad algharra...where I was given a two bed room with one extra third bed making room too conjested (although I booked for four but we were three to check in)
Price high, room not cleaned, staff not ready to listen not cooperative staff I will never go to this hotel, picture given on Agoda was different than actual... Very dissatisfied experience... Only thing is it is little bit near to haram
My stay was for two days. Check in process was quite horrible and there was no care or respect by the reception. They didn't even know the process via Agoda and rooms were normal. Needed a bit more of a touch up. The sheets were like really used and needed to be changed. Water in the sink and bath area were clogged and had asked for it to be cleaned. Nice hotel and close to location of Masjid Nabawi
Gr8 location and staff”
We stayed one day but hotel location is very near to Haram and it has basement parking which is available to customer. Room was clean but no wifi in the room which we don't mind, we use in the lobby area. Gr8 place and will stay here again.
excellent customer service with very clean room,”
excellent, much enjoyable, friendly staff, very clean room, good house-keeping, nice tea and coffee bar at hotel near reception. overall the staff working there are very nice, polite and customer focused.
The location is good About 5 minutes walk to the haram Price is excellent Easy booking
They took 1 and a half hour to provide me room”
I reached the hotel around 2pm. It took them 1 and half hour to provide me room.
Very very bad room service”
Not even a 3 star hotel. No Wifi
Very good..close to haram.. Only Not recommend for those traveling with old ladies....
Reception doesn't listen to complaints. I complained for basic missing items in the room like towels and hair dryers but nobody bothered to provide for. I complaint thrice and then gave up. No house keeping showed up for my entire stay; 48 hours. Will never stay in this hotel again and certainly not recommend to anyone.
Near to haram. Cheaper with agoda”
Alhamdulillah Nice n comfortable hotel. The hotel is near to haram. Easy check in. No big document required. Clean room. No smelly. Many big elevators serve to go to room. Not crowded n small compare to other hotel. Unfortunately no wifi in room. N water stagnant in bathroom while bathing. Can be improved. Save big with agoda. My next booking will be via agoda insha-Allah Will definitely
Bad staff, Bad facilities, good location”
1. No wifi in room and lobby is always full of men where ladies can't sit to use wifi. 2. Staff can't speak English especially the night staff. 3. We booked double room, we were given a room with two single beds joined which was very uncomfortable. Staff was not even able to understand simple questions so decided not to complain about bed. 4. Only advantage is its just 4 minutes walk to Masjid e Nabvi. 5. I received much much better service at 3 star hotel in Makkah.
Hotel location is reasonable with Masjid e Nabwi. Hotel entrance is good and well maintained. Bad thing is that no water bottles will be provided, no WIFI connection, no complementary tea arrangements are present. Washroom tiles poorly repaired. Staff is very good and very helpful.
They do not like AGODA people”
First the receptionist told me they do not accept AGODA reservations then he accept. We have been given a room that needs to be renewed and better maintenance. We could not control the temperature of the air conditioner. There was a high window that can not be covered so the light is much and it is not good if you want to sleep at day.
Value for money ”
It was a good stay. But their promise of providing free parking spaces isn't true. We stayed there for two days and whenever I asked them about the parking space they always repeated the same response, "The parking is full and we'll inform you as soon as we have a free space." Their parking lots remained full (as per their saying) during our entire stay! I had a hard time finding a parking lot in the surroundings.
Covering and bed clothes were not clean
Front Office is rude and un co-operative”
There was no internet the whole hotel. Complained but nobody was listening, room phone was not ok. This hotel can be compared with 30Riyal hotel same facilities
No internet Need mentance No body come to clean room within 5 days My bags no body bring to my room