I sent a message a day before on agoda to request for free shuttle from fukushima station. I arrived at fukushima station about 30 minutes early and went about looking for the shuttle at west exit and apparently the driver was already there waiting. He checked my name on his name list and i was the only guest on the list but despite that he told me to wait until the exact time (2:30 pm) before he leaves. That kept me wondering but i was fine as i went to nearby bookstore and 30 mins easily past. After getting on board the shuttle, I realized the driver was not only expecting me but also on the look out for any potential guests that might needed a ride. Thumbs up for the discipline and courtesy of the hotel staff for being sensitive even for the little things.
Very nice outdoor Onsen”
Location could be tricky for public transport travelers but hotel provide shuttle bus
Japanese-style Room *Mountains may not be visible or only partially visible from some rooms
Good public/private onsen with waterfall view and nice garden.”
Nice hotel, nice garden, public onsen with waterfall view. Good dinner set. Nice Staff.
Thankyou for staying at our hotel.
It is our pleasure to serve you and glad to know that you enjoyed your stay.
Thank you for noticing the small touches that we had created and we really appreciate your comments regarding our associates who show sincere care in providing a memorable experience for our guests.
I look forward to welcoming back you soon.
amazing experience overall!”
Surrounding area is beautiful, as is the hotel itself. The staff are incredibly friendly and helpful, the rooms are spacious and comfortable, and the breakfast buffet is great!
Dear Guest, Greetings from Sansuiso Tsuchiyu Spa. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. We greatly value your patronage and look forward to welcoming you back to our hotel