What makes a good hotel a great hotel is the staff at the Bernini .
We stayed for 3 nights to celebrate our anniversary and had a lovely room with a balcony .
Nothing was too much trouble and all staff were attentive
The concierge helped us map out our days and they got it right every time
The location is excellent
If you visit Rome then stay here
Everyone smiles and it's obviously a very well run hotel
We enjoyed our stay and will certainly return.
Simply a fantastic location. Although street cleaning at 2am and constant bus passenger noise is something you have to contend with. A busy hotel where breakfast is a race before the buffet runs out. Most staff are excellent especially at reception and concierge . Housekeeping services are not great. Service in the roof top restuarant at lunchtime was great. We returned in the evening with family and the service was awful. Some aspects are excellent others let the hotel down.
Ideal location,excellent for getting about Rome. Very helpful staff.
Excellent Hotel and Location”
1.the friendly staff 2.location 3 cleanliness
my wife and I thoroughly enjoyed our stay at the hotel and will most definitely return to this hotel.
Clear, location and staff
It was good
Good location and excellent staff”
location, staff and VFM
good location right next to the metro - but food very average
Staff were excellent
Overall and average stay
Staff excellent - but food very average”
Staff, location and VFM
Nice hotel - staff exceptional
Breakfast - very average
Culturally exciting, really enjoyable. ”
The comfort, location, room
Extremely pleasant. Throughly enjoyed the location, it was centrally located making it easy to get around. The style of the hotel was fantastic.
Great hotel and location”
Good location and service, restauarant lovely
Had a wonderful stay at Bernini. Great location, good service, room sizes were good and the rooftop restaurant amazing. Would stay here again.
Hmm, I can't believe this is 5-star hotel”
hotel was very outdated, turtle speed slow wi-fi with awful signal. the room was very outdated and small. unfriendly customer service must be improved throughout the hotels in italy. i understand that most hotels to be remained untouched due to the historic buildings which i think it is totally bs.
brilliant hotel,nothing was too much trouble”
a lovely 5 star hotel in the middle of rome..........could walk everywhere on the same side of the river
we were there the same time that italy was playing host to 51 presidents for its 150 year jubilee and 5 of the presidents were staying at the hotel but that made no difference to the attention that we received