Great hotel but Agoda led us to believe that we had dinner included which was apparently not the case as we found out when we arrived, very annoying especially as I was with my 82 year old mother! Suggest you check the small print before booking anywhere through Agoda.
Staff great. Room comfortable. Pillows need to be replaced. Great location, nice walk to the town centre. Good stay.
Inner Wheel rainbow girls”
Had a great time at this hotel,the staff were very helpful and friendly.Its a 20min walk to BIC centre.Food was good,hot and fresh and the service.
Hope we stay here again,can recommend it.
Quite okey hotel near the beach. Customers are pretty old ones.
Been there before but now needs upgrading, looking old and tired but still charging high rates. Food choices limited and quality average, again charging high prices for what you get. Very disappointed.
From the outside the hotel is looking a bit run down, and inside could use a refurb. apart from that it was reasonably priced and comfortable. Breakfast was good but parking is a major issue.
Good location. Average rooms. ”
Very cold, old fashioned room
Great place but the beds are woeful. If you have a bad back like me,keep away! otherwise you get your moneys worth.
Such great value ”
The staff were lovely, the facilities are plenty (pool, gym, evening entertainment to name a few), the food is such good value and quality, the location couldn't be better - right on the sea front with incredible views, and the cost is so reasonable and good value for money. Nothing bad to say about this place at all.
The room was ok but the bathroom in need of up dating. The staff where very helpful.
Lovely view of the sea”
We had a lovely view of the sea. We found the double bed quite small and uncomfortable. Staff were polite. Food was ok.
Bournemouth Spa Break”
The facilities are great but the whole place is very tired looking and needs doing up and maintaining (which I am told they are gradually doing.) The indoor pool was lovely but a bit grimy for instance and our bathroom tiles (3rd Floor) I remembered from my 'Seventies childhood! The staff are fantastic, very friendly and welcoming. It was adequate for our needs. Nice cocktails, food very average and a lovely spa attached the the next hotel along, which is well worth a visit!
家庭房 - 可住3人
We were greeted by a friendly receptionist..given the room 225 I was not impress with the roon so we moved to room 110. It was over 3 hours journey from home so we agreed to stay.
Breakfast was alright ..pool needs a lot of updating.. we used it changing room locker room doesn't look inviting and gym was locked with a key code.
Parking was the worse..you're car keys were left with the reception with friendly parking attendant trying his best to moved more than 5 carsenal at a time.
Overall this place have a potential but sadly the building, the decor , the supposed facilities should be useful and functional. There's a few health and safety concerns like the uneven floor the clutter of chairs on the squash viewing room. Lastly room service is charged at £5.00 per tray although on the information menu it only says £3.50 bit despite this I still got charged.
家庭房 - 可住3人
Not 3stars better camping”
Room to small for 3 outdated furniture mould all over silicone flooring seen better days carpet thru out thread bear needed map to find room showers not working in ladies changing room in men's skirting rusty all skirting just used whatever was left when we told reception we wanted to leave they told we could not do anything about a refund just gave us a number to ring and guess what not available spoke to other guests and they were in agreement not very could needs updating if mine would knock down rebuild And redesign as to many ups and down to rooms on each floor my wife finally saw manager he did say some rooms had been updated but still a lot to do
家庭房 - 可住4人
Short weekend stay”
The staff were all very helpful. The breakfast was lovely. The location is fantastic
My family had a lovely weekend break here, the location was great, fantastic sea view. The staff in the hotel were very helpful and always cheerful.
leaving , left , gone
done this before
The Hotel location
There are 3 hotels all interlinked therefore they have the ability to shift residents around where they seem fit.
The hotel location was excellent right next to the beach. The staff could do with being more friendly had to change the room 3 times as being a couple they originally gave us a 2 single beds room, the second room was dirty and the 3rd pleasant but the windows didnt open properly.