Never crowded, even when fully booked. House red wine not acceptable!
Nice 4* resort”
We traveled with small kids. There are 3 swimming pools, all have section for small kids. The breakfast is good, but nothing special. The burger truck is really good. The dinner buffet was really tasty and had a variety of food. I liked the kids buffer during dinner, so. no matter what was the theme of dinner (international, indian, etc), there is always something for kids. It is nice that it includes also water activities. in the evenings there is either a show or live band. The variety of drinks is limited - I would expect to have more fruit shakes and non-alcoholic cocktails.
Excellent stay, all staff go out of their way to make your stay comfortable and enjoyable.
Staff, service, facilities
Amazing resort, beautiful location, lovely food but most of all - staff are just unbelievably brilliant!!! Absolutely amazing through and through!
Great for family holidays”
Great pools. Beautiful and relaxing spa. Excellent beach bar with amazing sunset views.
Very relaxing stay, we were in a family room and really liked it. All the staff were really friendly with kids and food choice was great.
Staff, service and food
We had a fantastic stay at the Tamassa resort. The food and drinks were fantastic, the rooms are a great size and immaculate. The spa is wonderful and the treatments are truly relaxing. The best thing about the hotel was the staff, the service is warm and friendly but not over the top. I would recommend this hotel to anyone! Loved it!
Poor customer service ”
Lovely beach and stunning location, buildings are in keeping with the location and very modern
We were disappointed after reading good reviews, there are only 2 bars and restaurants so the food choices are very limited. What ruined the experience for us was the poor customer service, you would order a drink which would take up to 30 minutes to be served to find it flat as they leave all the lids off the bottles. There are minimal public toilets so you have to walk for up to 5 minutes if you are by one pool to use the toilet. They have pool service for drinks but only between 11-4pm and even then you'll see someone every hour if you are lucky, this isn't ideal when the nearest bar is 5 minutes walk away, and it's 30 degrees. Another annoyance is the obsession with signing for everything, we were all inclusive and you would normally have a wristband showing this so to as avoid this, it wouldn't have been so bad if they gave you the bill promptly but we become more than frustrated waiting 15 minutes after each meal to sign. You even had to sign for towls which seemed over the top given we had towl cards as well. Given this our stay didn't represent good value for money even though the setting was perfect they let themselves down with poor customer service so we would recommend Mauritius 100% but this particular hotel a big fat 0%.
Good food & bed but not worth the money ”
Lovely food, good customer service. Strong wifi
Pros- good food for breakfast and dinner (which changed daily), comfortable bed with good quality, clean linen, strong wifi, good selection of English channels on cable TV, nice pools, bars, spa area, and included free activities.
Cons- isolated location on southern coast line of Mauritius, with nothing else except other high end resorts nearby, no option to have a la carte meals so we had to buy a meals package. The isolated location and the all inclusive meals meant that we could not go out of the resort to eat, which is what we generally prefer to do, to try lots of the local food options. The maintenance in the rooms was poor. We stayed in 2 rooms. The first room the AC remote didn't work, charging power points didn't work, blown light globe in the shower, fridge not cold,and then the floor in the toilet started to get flooded, which we told them about but had to live with for 3 days before being relocated. The second room the ceiling fan didn't work properly. All issues resolved after we chased up. For the amount of money we should not have had to keep asking for things to be fixed.
Fantastic vale and great staff”
location beach andd food
Nice place to stay and relax”
we had gone to mauritius for our honeymon and stayed in tamassa for 7 days. its a huge property adjacent to the beach and has everything you would want for a vacation. nice restaurants, bar, three swimming pools, spa, sports facilities, watersports etc.
the rooms are compact but comfortable. almost every room has a nice view. in our case, we had the pool right in the front!! the complimentary facilites like sauna, water rides, gym, tennis courts, etc offered are up to the mark and satisfy you. we had a nice water polo session followed by beach volleyball and it was a lot of fun!
the hotel directly opens up to the beach and there are no boundaries/walls preventing you from walking up to the beach. a couple of more hotels share the same coastline(movenpick for sure and sofitel i think) in fact, due to this, once, we entered movenpick after a long walk on the beach and ended up buying stuff from their shop thinking it to be tamassa!!!
staff is nice and courteous and not too invasive
Great hotel,with amazing service & couteous staff”
Courteous, smiling and very helpful staff, value-for-money all-inclusive packages, superb service be it at night or day, great location and good facilities included
We got a warm welcome upon our arrival. The staff were very welcoming and helpful. Our rooms were ready when we reached. The lobby is very nice and well-decorated. There is an amazing view from the lobby. We enjoyed all of the facilities included in our package: jacuzzi, hammam, boating, etc. We were very pleased with the staff at the spa. They were so enchanting and very glad to offer advice. We had a nice session at the spa. The food offered at the Show restaurant was good. There was a large choice of food offered; be it for breakfast, dinner or lunch. The service was good and without complaints. In the early morning, we requested for some creamer; as night service was over, we instead got a full bottle of milk as there was an infant with us. This was really nice on the part of the staff who attended our call at the reception. We requested for late check-out on our departure day. We thought it would be at 12.00 instead of at 11.00. To our amazement, they said we could extend our stay until 15.00. And we finally checked out at 16.00. The staff were very smiling and helpful at all times.
The best hotel at south Mauritius..”
Awesome location and super awesome staff..
tamassa hotel is a beautiful resort with the most magnificent location and awesome staff.
right from our arrival till departure our stay was decorated with beautiful smiles and greetings of the staff and enhanced by their courteous gestures and service.
we were on our honeymoon and no better place to celebrate the same could have existed..the staff made our stay most comfortable and beautiful.
the cherry on the cake was a romantic dinner arranged specially for us at their premium resturant playa, which was an outstanding experience and such was a complimentary effort.
a special thanks to kelly - who coordinated our stay, her courtesy and cheerful nature is highly appreciable.
the breakfast buffet at their show restaurant was also nice and well spread, not to forget the must mention of the courteous nature of the staff at the restaurant as well..
the rooms are clean and nicely located.overall a fabulous and pleasant stay.
Good dining room
A classy hotel, located in a quiet neighbourhood. The service was good, the food was very good and the Staff went out of their way to be friendly and helpful. The hotel is a long way away from any large towns or cities. The bar has a band playing rather too loudly every night.
Not bad but service is so so”
Nice rooms, good food but poor beach
we have stayed one night there. about 1 hour away from the airport. family atmosphere, not really suitable for couple. the beach is really so so and not convenient for a bath. the room was very nice with large bathroom. reception process too long (over 30mn). even you are begging to get your room because you are tired, you have to wait over 30mn to let them finish reception process. upon arrival, a member of the staff told us that dinner is included in our package. actually we discover at the checking out that we have to pay our dinner, even we never signed any bill. reception never recognized their mistake. not very important but not very nice and professionnal. how would they deal with an important problem?
Brilliant and stunning”
superb location, staff, food, drink, facilities and service. worth every penny but you do need to be all inclusive!
Nice Modern Room, No Lagoon”
We were positively surprised by the room. The room was very modern and confortable and spacious and had a nice little terrasse facing the sea. However, the beach is not what you expect from Mauritius. No turquoise lagoon. All sun chairs are on the grass and not on sand. The restaurant concept is not convincing at all:if you dont like buffet, you need to order room service or go to an overpriced restaurant.
smiling staff and good value for money”
customer service is quite good
Tamassa is located in the south part of Mauritius, the environment is serene with not so many customers. The staff there are incredibly friendly and willing to help. The all-inclusive package includes most of the food and drinks as well as the mini bar in the room. Several swimming pools, and the deepest place is only 1.2m, quite safe for the beginners.
Lovely vacation in Tamassa hotel, Mauritius”
great value for money, honest presentation on website, friendly personnel
The hotel is quite new and it's reflected in design and decoration in modern style. The territory is big, you never feel crowded, and very well taken care of. The landscape is beautiful.
The room was very nice and fully correspoding to website photos. Unusual to my previous eexperience, the hotel's territory, rooms, inside and outside, were exactly like shown on the website - a very pleasant discovery!
Meals - All Inclusive package is worth for money: if you prefer, you can realy spenf zero additional money for anything. Special mentioning of the Playa restaurant - delicious and sophisticated meals.