Very nice hotel, secure, friendly staff and clean. Good breakfast and ok lobby bar/coffee shop. Rooms were nice and i received free upgrade to junior suite...seperate lounge area.
Ok gym and busy pool.
Close to a couple of nightlife areas AM/PM bar and a roof top high rise venue that gives a great view.
All round nice stay.
Room service was terrible.
Reception claimed that I had not paid for one of the two nights, whereas this is automatically done when booking through Agoda.
too much overpriced for its class. for the same amount I paid, I could have gotten a 5 star accommodation in other countries.
location is far off business district nor tourist area. (though walking distance, approx. 10-15 minutes to Accra Mall).
cleanliness is okay except that you need to watch out for mosquitos.
staff gave very poor customer service, from the bell boy, reception, restaurant.. they need to improve in their people skills i.e. customer service, need to smile more and talk gently/kindly.
facilities include gym (though quite old), swimming pool, and business office. they also have art exhibit from time to time featuring local artists - I was able to buy 3 paintings by a young Ghanaian artist.
Location friendly staff
Too many issues to mention. At check in 8 phone calls, yes 8 people on the 1st day to get things in my room. No wash cloths, shower head for hand held broke , door stop in bathroom broken, refrigerator not col, they unplugged it an forgot to return to plug it back in, now water all over the floor, no hot water in shower, no tea cups for tea, day 5 no bottled water in room. Staff very apologetic. One night I was asked to get up from a safari near the bar because they wanted to sit a group. Mind you when I got the that was the only open spot. I left and went to y room 'lights out' now I'm livid!. The manager did apologize the next day and offered me a free meal! HELLO...DEFINITELY NOT 5***
a pleasent stays with family
Ligger godt ift lufthavn - kun få minutter derfra.
Behageligt hotel lige ved lufthavnen ”
Dejligt hotel med masser af afrikansk atmosfære og smuk indretning. Til trods for, at det ligger i et trafikalt knudepunkt og lige ved lufthavnen er der dejligt fredfyldt både inde og i det lille poolområde.