All rooms are non-smoking, but the next door room customers smoked all the night. The air-con system links together, so we were forced to sleep in the disgusting smell. Called the reception but was told they could not distinguish the room. Very disappointed that they did not offer room change or act to check every room. This was the violation of the house rule and law Man!
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We will continue to work hard to innovate our services and fulfill our commitment to consumption.
Cloud Hotel Welcome to come again