The location is a bit inconvenient as it is located on a small road behind the main roads. Clean apartment. Staff was friendly and helpful. They only provide 1 key which is inconvenient when you are sharing this w/ friends. Wifi internet is reliable. They provided free cupcakes. :)
Awesome place and outstanding service!”
When I booked this place I didn't know what to expect but was surprised how awesome this place was for me and my family.
The size of the place is quite generous for my young ones to run around and has Baby First TV on cable and provides all your basic stuff such as towels, soap, shampoo etc and also has a nespresso machine and capsules for the morning coffee hit I needed and the cupcake Elin provides is the icing on the cake!
Elin who showed me the place has the best customer service, even better than some 5 star hotels in the area. Differently worth the stay.
The apartment also has some restaurants, dry cleaning and pharmacy which is quite convenient.
One thing to note is to contact Elin before you reach the place to obtain the keys as the security might be a bit confused on which apartment is the correct one.
high floor. good views. ”
beautiful view of city from 35th storey.
Neat place, near shopping malls”
When we arrived at this apartments, the staff wasn't there for quite a long wait. We tried to reach her by phone, no answer. We even called agoda to fix this because it made us think that we were being scammed. Agoda gave us another number of the staff but we couldn't reach it too. But thankfully after an hour(?) the staff came, she told us that she left her phone at the apartment. To compensate, she gives us a few hours (more time than we supposed to check-out from the property).
Besides that, the room was very clean and spacious. Nothing to complain. There's even balcony with city view. Also the place is very close to shopping centers.
Good location for city apartment”
Having holiday with family need a large space for staying and The Cupcake Apartment can provide it. Despite all the disadvantage, the cupcake apartment can be a one of the choice for long staying during holiday with families. Good location and easily to find.
Nice place to stay”
Feel so comfort to stay for a long time
Good Location, clean, but quite small”
Good Location at the center of jakarta, clean and the furniture is good and new, but the space consider quite small
Green Tea 套房
So so Apartment”
Wifi excellent. Good & courteous security guards.
Ok ok. But sewage smell was horrible. Management of the building should do something or suction suggested to reduce the horrible smell. Toilet too small. The toilet floor and shower area and glass partition need to be thorough clean. Water heater not hot. Fridge not clean. Dining Table glass not cleaned.
Brownie Suite: Fantastic View of the City”
My family of 6 rented the Brownie Suite during the first week of December 2015. Via Agoda.com, we initially booked the Red Velvet Suite (which has 3 beds), but upon checking in, requested to switch to the Brownie Suite (which has 4 beds). Elin the property manager agreed to our request without even blinking an eye. Great service, Elin. We made a good choice: Brownie Suite is on the top floor of this 36-storey apartment complex and affords a fantastic panoramic view of the city that's unblocked by any other building. There's an Alfamart, a nasi padang restaurant, a dimsum restaurant, and a PHD outlet on the ground floor, so you should be able to find food quite easily. My kids walked through the streets of Semanggi to the Ciputra World Mall, and it took us about 10 minutes to get there. The neighborhood streets are narrrow though, but perhaps that's what adds up to the character of Jakarta.
Overpriced. & Not convenience hotel”
Difficult to find one example of best thing about this hotel
Uncomfortable feeling when reached the hotel. No sign on Cupcake Suite Apartment. The real name of apartment is Tamansari Apartment. Do not expect to find a real beautiful reception lobby and this is medium level apartment in the context of overall apartment performance/rate. Difficult to find representative restaurant within/nearby the apartment/hotel. In summary : This apartment is quite OK if you just need the place to sleep and take a rest. Do not expect too much when you need something else than a place to sleep.
fitness and swimming pool, Padang restaurant at the gf
They did not change or clean my bedsheets during a 5 day stay, there were ants and I would not recommend if you need a clean place to stay
Small apartment and overpriced.
Hard to find for taxi drivers, exit and entry just difficult and not near facilities outside and the mall is not as near as they claim
I had a choice of next to the elevator or next to the garbage/waste place at the hall....no picknick for such a long stay
Price quality you can get much better than this elsewhere
Service, location, cleanliness
Fantastic apartment, great service, Elin really looked after us. Good location, will certainly come back
Green Tea 套房
good place to stay”
clean, comfort, feel like home
i like to stay in the cupcake suites. the room is very clean and comfortable. the stay is very kind.
Great location, very clean and comfortable”
Location, staff, cleanliness
Lovely, clean facilities at a very central location. Personal welcome by extremely friendly and helpful staff. Perfect WIFI/cable. Awesome swimming pool and gym.
Best place to stay in Jakarta without a doubt!”
Warm reception (with yummy cupcakes!) by super friendly staff, stylish interior, excellent location and facilities
After spending 4 nights at a different hotel that didn't have room for our final night, we moved to the Red Velvet Suite of the Cupcake Suites Apartments. It was such a welcome change, I wish I had known about these apartments before! Staff is super friendly and welcoming and the box of homemade cupcakes was an unexpected but much appreciated touch. The well-maintained and fully equipped apartment has two bedrooms (very comfortable beds!) and is tastefully decorated with pops of red to give a modern and stylish interior. We really enjoyed our one night stay and would definitely recommend the Cupcake Suites Apartments to others!
Clean, friendly staff, efficient
We enjoyed our short stay, the staff were friendly and efficient always ready to help in any way. We will be back!