出發前的書信往來相較於他家飯店,用詞即令人十分愉快! 個人認為一個成功的飯店應首重於員工的熱忱與態度,,如何令旅客感受賓至如歸遠優先於其他項目,當然硬體不能太差, 在此,我願意因客服Ayako Ishida小姐給這家飯店滿分! 以下為回信部分內容,請參閱~
Thank you for your quick response!
We will happily accommodate you in the Essential Twin Non-smoking
for 2 nights, and prepare an extra set of towels and tooth brush for
your little prince/princess :)
If there is anything else that we can do for you to make your stay
comfortable and memorable, please feel free to contact us anytime.
We look forward to seeing you in August!