There was a wedding on while I stayed which meant there was a lot of noise and the walls are paper thin. My room got quite hot even though the radiator was off. Agoda made it seem like there was a roll top bath in the room with the photos it showed of the room when I booked it, so I was very disappointed to find there wasn’t.
The hotel was clean and the staff were very polite and (in the main) VERY attentive (one waitress at breakfast was not attentive but the rest of the staff I encountered were great).
The hotel is really well situated for the beach and a short walk into the town.
The breakfast was delicious.
Snow by the sea”
Our second visit and it did not disappoint. Even with our seventeen month old daughter the hotel was able to meet all our needs and the food was top notch. We hope to return again soon, but perhaps without the snow.
Lovely hotel but terrible bed”
I have stayed here before and it is an excellent hotel. The staff are exceptionally helpful and polite, the restaurant is great (not cheap, but high quality) and the decor is boutique. On this occasion however, we were allocated to a room with a very small double bed. I measured it and it was 4 feet across. Neither myself nor my partner are very large, but we still found the bed too small. When I stay in a hotel I expect to have at least the same level of comfort I would have at home, and on this occasion I did not. The room had plenty of space for a bigger bed so there is no excuse. Even Premier Inns have King Size beds and they are half the price of this hotel. I would consider going back but I would ask for written confirmation of the room and bed size before I booked. As I said, I've stayed there before and not had this problem so it may be that just a couple of the rooms have small beds. Whatever the case, it is unacceptable for a hotel charging these prices.
Lovely weekend break”
The hotel is in a perfect location. Facilities are great with a luxurious feeling. Breakfast was very well received and cooked fresh to order.
If you were a couple or staying longer than a couple of days there was insufficient drawer space. Apart from that the room was great.
Stunning building, right in centre but leafy and relaxing. Food is top quality, local and perfectly cooked. Staff friendly and helpful - a dream hotel
Lovely welcoming hotel...”
First impressions were very good and it carried on from there.....Greeted by a very welcoming receptionist who also showed us to our room which didn't disappoint. It was modern, clean and well proportioned with lots of extras such as hairdryer, tea & coffee and beautiful shower gels etc. Bedding and towels were luxurious, we were very happy with our choice. The in house restaurant had lovely decor and the food again did not disappoint, we had dinner there......amazing food. Breakfast was very good too. A really enjoyable trip to Bournemouth with help from our stay at The Green House hotel, will definitely be returning.
Luxurious hotel with second to none service”
Beautiful interior designed hotel. Excellent service, friendly and efficient staff, who looked after our wedding party and ensured that every detail was taken care of. The wedding was perfect in every way thanks to their organisation. Many thanks to all concerned
Nice place, Eco friendly”
Would be nice if the hotel had bikes to hire out for the day.
We phoned reception for an iron and ironing board and nothing arrived after 15 mins so had to call again. Waited another 10 mins until it finally arrived but no 'sorry' was given
poor value for money”
1. The room size is really small. So if you use to travel 5 stars, you find it is hard to believe this size is 5 stars quality.
2. There is no swimming pool and sauna ir steam room and no kids club....
3. Breakfast menu is boring, not so many choices
Great stay on the high of the cliffs”
Charming staff, lovely rooms.
Location, cleanliness, staff
Lovely stay although our room (a standard double) was a little small. Tea and coffee facilities were stored in the wardrobe which then had to be moved to allow the wardrobe to be used for clothes! Location was perfect.
Very relax but hot”
Relax, organic and fresh
The staffs are very friendly but the hotel doesn't have air conditioner and fan. Inside the room , it doesn't have the refrigerator as well in case you want to put something in . The bar and restaurant is quite small but fresh. It doesn't have swimming pool or gym.
Except that the hotel is quite nice.