3. Check out 當日寄放行李居然還需要額外一件收5磅，並且只放在走廊沒有盡保管責任，下午回去拿行李櫃檯沒人我們直接走廊拿走行李根本無人察覺。非常差勁誇張。
DO NOT BOOK THIS HOTEL!!!! ”
I initially booked The Park Hotel for its central location in London. I didn't see the past reviews prior to my booking - my bad. When I decided to change my booking while I was in London, I encountered worst nightmare ever.
I called them several times and it was very hard to reach them. The phone kept ringing and when a man (some Indian or Pakistani, I can tell from his accent) answered, he shouted at me immediately when I asked about an enquiry. He impatiently asked me "What do you want..." in an angry voice. Cut the story short, he hang up the phone even I have not finished speaking.
This is to show that the horrible service even on the phone. I didn't end up staying with them (Agoda.com also screwed my reservations). The hotel didn't help me out or compromise with my request. They just want to take your money, so PLEASE DO NOT STAY AT THIS HOTEL.
The room was completely disgusting! There was dust everywhere (even falling from the ceiling). The bathroom smelled, the bed linen had mold and was full of stains. The bedroom window faced a wall full of pigeon feces. Enough said
It's close to almost all the must-sees in London.
good location but very small room ”
location, can have early check up, wifi is quite stable
the floor (carpet) is quite dirty
the location is very nice
but not worth money
Walking distance to Victoria Station. Friendly and quick reception. Free wifi.
Room was small. I could just fit in the shower (and I am not overweight and of average height). No light switch at the bedside. Window onto the street didn't lock properly. Thank goodness I was only there for one night.
The worse nightmare”
Do not check into this hotel. They arrange the room for me and my friend with a new room fully with lacquer smell and the hot water was not work at all. We ask them to change us to the new room and they insist that the room is fully booked and there's no room left. They also suggest us just to take a shower in another room and will offer us the breakfast which is not the point...
My friend vomit once so we insist to change the room. End of the story is they have an empty niceer and bigger room but they don't want to give us that room...So they just lie.
close to attraction ”
near the tube station.
I'm not contented on this hotel, room is too small for two person though located at city area.For 4 days stay, the room was not clean, towels were not change and bed sheets as well. They don't even vacum the room and it was so dusty.
Comfortable enough for a night stay.”
fast internet, quiet and cozy bed
small room, but comfortable enough to have a good night sleep after a day tour.
good location, value for money and for backpack
suitable for backpack, good value and location but need improvement
Basic but adequate”
Staff were friendly
Blenkets dirty, stink form bathroom.”
If you are looking for cheap night, go to hostel, not for this hotel. To sure will be cleaner and beter smell...
Great location but have been bitten by fleas”
Good location but we both got bitten by fleas so not a pleasant experience.
Tiny rooms ”
Shower works very well
Tiles are broken in the bathroom but toilet and shower are nice and clean.Hair-drier doesn't work. Only one tea bag on the tray with the kettle.
low budget hotel, ok for a few hours kip”
Convenient location and good price
room was cramped but adequate for a night.
good location close to victoria station.
breakfast was basic and priced extra but ok.
hotel is good for a night stop over.
good location but small rooms and tiny bathroom...”
dint really enjoy the stay. very noisy . there were some loud music coming from outside through out the night. very very basic facilities. staff were not friendly at all.... looked like they dint want any customers. never felt like they want to help . overall, it was not a good time that we had in this hotel.
Terrible, 적극 않 추천”
strong cold room,방이 아주 춥습니다.
First is that this hotel don't give me a towel.
Second is that the room haven't heater so very cold.
Third is that the smell of room is terrible it's a kind of smell of fungi, can't not explain but it not good.
Can not keep luggage.
히터가 없어 방이 매우 춥고, 방에 곰팡이 냄새가 나서 아주 역겹습니다. 그리고 타워도 주지않고, 적극 않추천합니다.
Easy to find”
Came late in the midnight,went to the lobby and surprised by the receptionist who is sitting in the lobby in the dark.They sent us to other hotel because they are already full house.They help us with the luggage.
Room is good with bathroom inside.
Bed is comfort.
so,overall is ok.
Friendly service, room was bigger than I expected, shower was great!
Having read some reviews online I was a bit skeptical about our stay (because it was a surprise for my husband), but I actually found that it was perfect for what we needed it for - we were going to the theatre in the evening and so just needed somewhere to sleep before we travelled back in the morning! As I said, the room was bigger than I expected, lovely blanket, good tea and coffee facilities (though no milk, only whitener) and the shower was amazing! I'd definitely use it for that purpose again...
5 minutes walk from victoria station. 10 minutes from buckingham palace 20 minutes to westminster abby. this hotel is a great location to explore london. wifi was cheap and the staff very accommodation to our requests. they let us check in at 7am after a long flight.. we were just hoping to drop off luggage.