入住時間自3:00 PM起，退房時間至12:00 PM止。視客房供應狀況，您能申請「提前入住」或「延後退房」的服務。若房客在非指定時間辦理入住或退房，可能需支付額外費用。住宿提供入住前及退房後的行李寄放服務。前台提供全天候服務。
從機場到Titanic Gendarmenmarkt Berlin Hotel十分方便。額外花費EUR 210，您就能提前預訂「機場接送服務」，省去一樁煩惱事！只要在預訂頁面中的「需要加註特殊需求嗎？」欄位，告知飯店您的機場接送需求，他們將會透過Agoda的訊息功能與您聯絡。Titanic Gendarmenmarkt Berlin Hotel也提供便利的接駁服務，讓您可以輕鬆探索周邊地區。想自駕的房客們也別擔心，Titanic Gendarmenmarkt Berlin Hotel內即設有停車場，十分方便。該住宿設有停車場，停車費每日EUR 23。您可以選擇飯店的代客泊車服務，省去麻煩。若您想坐車或自行開車，隨心所欲暢遊柏林，飯店可以協助安排計程車或租車服務。
Titanic Gendarmenmarkt Berlin Hotel的客房全面禁菸，但可在指定區域吸菸。Titanic Gendarmenmarkt Berlin Hotel設有吸菸房及禁菸房。您可以在預訂時提出房型需求，但最終房型仍需視空房情況而定。
位於柏林的絕佳購物, 文化, 觀光地段，柏林禦林廣場泰坦尼克飯店提供最好的環境，讓您遠離塵囂。 這家5星級飯店離機場僅有9.7 km的路程，交通方便。 住宿位置優越讓旅客前往市區內的熱門景點變得方便快捷。
柏林禦林廣場泰坦尼克飯店的一流設施和優質服務能確保客人住宿愉快。 入住期間，客人可享受24小時送餐服務, 所有房型皆附免費WiFi, 每日客房清潔服務, 無障礙友善設備, 代客叫車服務。
共有208間溫馨舒適的客房，每間客房都配有完整的設施，能讓您馬上放下一天的疲憊獲得充分休息，部分客房另配有平面電視, 免費WiFi, 禁菸房, 空調, 暖氣。 住宿的娛樂設施豐富多樣，包括瑜珈室, 健身房, 桑拿三溫暖, Spa, 按摩服務等。 柏林禦林廣場泰坦尼克飯店地理位置優越，能為客人提供一流服務。
接待人員非常親切。 飯店位於市中心，位置非常好。 房間設備高檔，網路品質也不錯。 房間空間稍小，可能是因安排互通型家庭房，多了私人門外走道佔用空間，實際房內空間目視約只剩15平方米。但看樓層平面圖，其他雙人房型應還是有22平方米空間。 因這次住到特價期間，是蠻划算的；不過如果以原價或週未價來比的話，房間空間就有點小。
1. 淋浴的水忽冷忽熱，會變超燙。 Water will become really hot or really cold when taking shower everyday. Not a pleasant experience. 2. 用房內的平板點客房服務等了一小時，打去櫃臺問後他們才發現房間內的平板竟然是隔壁房的，所以不能用它點餐，還是要打去櫃臺，重點是酒店沒有要修正，我待了五天，都一直是隔壁房的。 The tablet in my room belongs to next door. The reason why we found out was because I wait for one hour for a Mac. and Cheese which was ordered from tablet in room, but food send to next door. For the following 4 days, they didn't change the tablet. So I still need to call to reception if I need anything.' 3. 房內的備品和毛巾每次給的都不一樣，不知道標準是什麼。 The amenities and towels that housekeeping provided every time are different. Wondering what is the standard of this hotel. 4. 有兩天按了請勿打擾，他們還是進來打掃！覺得恐怖。 There were two days the DO NOT DISTURB bottom was on, but housekeeping still made my room. Luckily I was not in the room, or it will be terrible if they enter while I'm sleeping.
everything's fine except the last night after I had shower and went out, I was so shocked that I found a spider on my arm. I shook and it flew away. After this I called the hotel and they sent someone to catch the spider, but he never found it, which was obvious. How could this happen in a five-star hotel? Apart from this, this hotel was satisficted.
Dear Hongchen, On behalf of all of us here at the TITANIC Gendarmenmarkt Berlin, we were thrilled to welcome you during your last visit and we thank you for taking the time to post such gracious review. We were honored to welcome you and we look forward to your next visit! With kindest regards from the Gendarmenmarkt, Sami Elair Duty Manager
It was an excellent stay”
The whole 5 days stay was perfect. The only negative side for me is we didnt get new bottle of water every single day. To be a 5 star hotel this should be provided. The rooms are clean but quite small. The breakfast is amazing, really excellent standard of breakfast. You should never miss the hotels breakfast.
generally happy but staff did not seem to care”
Hotel room and location as well as the amenities were really nice. On the first day upon check in I was asked whether I would like to upgrade my room, which I did. Upon entering the room we noticed that the tablet used for the room was not functioning as well as that our balcony did not have a small table like other rooms on the same floor had. Even though we raised this on the first day it was not possible to resolve this during a three day stay at Titanic. Maybe my expectations were to high.
Dear Janniy, Thank you very much for your recent stay and your valuable feedback. We take responsibility for the satisfaction and wellbeing of all our guests and I am very sorry that we were unable to meet your expectations.. We continuously strive to exceed the expectations of our guests and once again apologize for the missing table on the balcony. You can be rest assured, that we have spoken to the staff and supervisor involved, to ensure you that something like this will not happen again. We truly hope, that one day, we will be able to welcome you back and convince you of our wonderful service and product. With my best wishes, Sami Elair Duty Manager
Good but sometimes breakfast staff were a little racist and sexist”
I noticed they treated white men better than any other race or gender and white women better than other races. Otherwise, this hotel was great!
Dear Zijun, Thank you for taking the time to provide us your feedback on Agoda. We are a family Turkish hotel group managed by owners. Therefore, we are proud to have a very international staff from different countries and cultures, and we attach great importance to each other to make our guests a memorable stay. We look forward to welcoming you again to TITANIC Gendarmenmarkt Berlin in near future. Warm regards, Sami Elair Duty Manager
Staff so passionate to their work ”
Staff so passionate to their work and friendly service to the clients
Dear Paul, Thank you so much for taking the time to share your impressions regarding your recent stay in the TITANIC Gendarmenmarkt Berlin. We all look forward to welcoming you back in the not too distant future. Sincerly, Sami Elair Duty Manager
Great Hotel in perfect location-we walked everywhere or went by bike. The concierge Mr. Sonnemann was super helpful with recommendations and got us great tickets for a sports event . Would definitely stay there again.
Front desk not professional”
It's a nice hotel.. My biggest issue is the staff at check in. I observed two front desk staffers that loudly announced the guests'room numbers. It happened to myself. When it happened I kindly asked the man checking me in not to read out my room number aloud as it is a security issue and is just not done. The answer was a rather arrogant question asking if I were superstitious. I said I am not but it's a security issue and not everybody should know my room. Instead of a short apology, the staffer went on to demonstratively look around the room and then say that nobody was around to hear it, Well, hopefully nobody heard my room number but I heard the room number of the guest ahead of me. The tone and response was unacceptable and I spoke German with him, so there was no misunderstanding. Especially as a single female traveler, I expect much more discretion. And any guest deserves more respect from a front office clerk.
Great hotel great staff ”
We loved this hotel - great location near the beautiful square with the two domed buildings at either end. As it’s xmas time there were Xmas markets being set up. Hotel beds are delicious and the breakfast was super good - a great many selections - good service and lovely staff. Hotel would benefit from adding some foxtell channels as there are no English channels to speak of. But all in all an amazing hotel - will return
Comfortable Hotel, Great Location!”
Titanic Gendarmenmarkt is beautiful hotel located close to good shopping and excellent restaurants. My room was very well-appointed, clean and comfortable. The staff were very attentive and helpful. Highly Recommended to anyone visiting Berlin.
I can honestly say that I will return asap. The staff was exceptional from beginning to the end of my stay. I had a lovely room on the 5th floor with a tiny balcony. Loved it. The bedroom, albeit small, was perfectly clean with everything you need, especially as a solo traveler. The bed was so very comfortable, the room, even though it was close to the elevator, exceptionally quiet. Great gym and lovely spa as well, but somehow from somewhere, I was under the impression that there is a swimming pool. That, in fact, is the only thing missing in this hotel. The breakfast is wonderful, with a touch of the Turkish heritage, without overpowering. But these little things made a big difference. Overall I can say, that I will be back asap. @ the staff: Thank you for making my stay such a joyful experience.
EVERYTHING ALL RIGHT EXCEPT... ”
Everything was fine : service, food, cleaning... but the room... Yes, the room was the very last in the corridor when the carpet is finished and after the cleaning staff room!!! Please explain it when we are booking because it had been like we were punished for something we didn't do!!!
Excellent location. Excellent accommodation.”
Stones throw from the opera, museum island, Brandenburg Gate. 5 minutes walk to Checkpoint Charlie. Metro 2 blocks away. Staff friendly, helpful and efficient. Good size bedroom. Enormous bed. Sauna, steam room, rest room and hamman perfect for relaxing after a busy tourist day. A swimming pool would have been the icing on the cake, but you can't have everything. I recommend breakfast in the hotel. Good selection. Options such as pancakes or egg benedict. Very good quality.
Make business travel easy”
The reasons I stay at the Titanic are quite straightforward. They make life so easy. The room is always prepared, and the staff super-attentive. I was at another restaurant in Berlin, where wine was spilled across the better suit I brought, and I had a meeting the next da. I dropped off the suit for cleaning late – probably about 2am – and it was back with me by noon in time for the meeting. Pressed and sorted. Shoes shined. The breakfast is exceptional. I love that there's a coffee machine and you can make your own espresso, and have as many as you would like. The hammam is simply fantastic. And I love the space. It's a nice place to be in. The area is awesome during the day. At night, it's a bit light on places to go. One day, I presume they'll figure out what this hotel is worth. Until then, it's the best value in Berlin.
We stayed here 2 nights. The hotel is centrally located, very close to the city's attractions. Very polite, dedicated staff. Rich breakfast types and very quality. We really feel satisfied.