Wonderful spot. Perfect hotel. Everything to perfection. The staff was also wonderful and welcoming and attentive. Very elegant hotel.
Dear Mr. Franco,
On behalf of the entire Team we would like to thank your feedback regarding your recent stay at Tivoli Marina Vilamoura.
We are delighted to know we succeeded in meeting your holiday expectations and contributed to a fantastic experience!
Your opinion is truly important to our Team in order to improve each day the excellent service that we want to provide.
It will be a pleasure to welcome you back in our property to continue to provide you memorable moments.
We wait anxiously for you!
Very Nice Hotel”
The hotel is wonderful and the location next to the marina is perfect. We upgraded from a marina view to a see view; but this is very pricey.
The people are great, the bars are okay but not outstanding. The area around the pool is nicely done, but the pool isn't heated so watch out for the first entry, and due to the hotel being next to the sea it can get a little windy.
Still really enjoyed the whole experience.
Dear Mr. Jay,
Thank you for sharing your lovely review. Your opinion is truly important to our Team improves the service.
It will be a pleasure to welcome you back soon at Tivoli Marina Vilamoura.
Too Large & Inpersonal”
Great location but Hotel too large and busy. Breakfast was like being in a canteen and we never saw the staff smile of interact with any guests. To top it all, we had a massive Cockroach in our room on the last night - not what you expect from a 5 star hotel!
Dear Ms. Alistair,
Thank you for your feedback regarding your recent stay in Tivoli Marina Vilamoura.
We apologize for the not so good situations mentioned.
Please note that your comments were carefully analized and passed on to the respective departments so that we may improve our services.
We look forward to receive you and change your opinion.
Perfect short break ”
Perfect location with beach and pools on one side and marina on the other. Rooms clean and comfortable and amazing selection of fresh choices for breakfast
Fantastic location, lovely hotel, would definitely stay again.
Great location on Marina. Close to beach. Staff very efficient. Breakfast very good quality - loads of choice. Ate in Peppers restaurant for romantic dinner which was lovely. Rooms good size - loads of storage. Very comfy beds.lovely with fab bed linen . Bathroom beautiful with gorgeous soft towels.. Turn down service each night.
Great pool area - lots of sun beds. Nice menu at lunch time near pool. Great hotel - will be back next year.
Will stay here again”
Location, staff, comfort of bed.
Really enjoyed our 3 day stay. Great location with superb sea views. All the staff were helpful and very polite. The breakfast was great but there was limited choice for lunch - probably because of the time of year - early March
Good value for money”
Great room service
We stayed over New Year in order to join the party in the next door night club Seven and had a absolutely perfect. The location is the best possible, the views are extraordinary, parking and check-in and out completely hazzle free, the views are spectacular and the rooms are well decorated. An upgrade to the suites are well worth it. And most extraordinarily, even your favourite is not on the room service menu, the hotel will go out of their way even out of hours to get it for you. This is rare!!
pricy but worths it”
lovely beach, great service... the steackhouse is awful though
Nice overall stay... the parking was free, the view awsome, the steakhouse awful and super pricy
Good hotel with poor water service around the pool”
Good standard of rooms and excellent location
Standard of service when ordering drinks and sandwiches e.t.c around the pool was very poor indeed.
Nice locations but poor rooms”
Great spa and locations and views
We were given rooms on unrefurbished 1st floor which had horrid bathrooms and old furniture/ fittings.