The staff was super friendly and accommodating. The place itself though was run down and felt more like a motel in eastern europe. There was blood stains on the sheets, the "garden" was super tiny. The hot baths were satisfactory though.
Be mindful that the whole city seems like a ghost town more or less. From the bus stop you pass by the ruins of buildings from the time that this twon saw its prime. The view from the room was the ruins of a neglected house, the shower-thingy-room was very unclean and there was no wi-fi connection in the room neither.
The staff and the food made the experience decent. But I would never recommend a friend to go there.
標準日式房 - 附早餐及晚餐
Suddenly needs to change Onsen cause the original Onsen doesn't accepts children's!!!!?????”
The worst Onsen experiences ever! It is likes we went back the 50 era! Everything's is old and dirty! They just turn on half the light, and no water at the room bathroom. The Public Onsen is scary, during the night we stay only 2 light were on at the Onsen and it was dark. Some light. We Oder the room for 2 adults and 2 children, and only 2 adults gets to eat dinn
The perfect Ryokan! Exceeded all of our expectations--which were quite high to begin with!”
Incredible staff, stunning grounds, and virtually unknown to Westerners. Beautiful mountain location and unreal baths. Best food we've had in Japan so far! A little out of the way, but really not hard to get to, even by public transit. Much more affordable and more authentic than Hakone. Couldn't recommend more highly!
It was a litte bit difficult to come to the Hotel butour the effort was worth it.
The staff don't speack english but we hadn't any problems.
Old and traditional.”
There is an abandon Onzen Ryokan behind which makes the area looking shabby and sad feel.
標準日式房 - 附早餐及晚餐
Fantastic osen experience”
We stay there for one night and have the most fantastic travel experience in the hotel. Nice osen. Friendly service. Beautiful traditional room. Delicious traditional catering. Only accessible with driving.