Lovely staff very polite and helpful
The roof top restaurant is absolutely stunning
Very delicious food
would love to visit again
Nice hotel everything outside dirty full of graffiti garbage on the streets
Conveniently located to the main subway good value for money”
Conveniently located to the main subway good value for money Hotel was clean offered an excellent breakfast included in the price. Only negative comment pillows on the bed or extremely hard understood you can get a softer pillow if you paid after we suffered
Nice clean good location, really nice and helpful staff”
Only problem was very noisy at night , not in the hotel but outside with constant caveman style horn blowing from cars throughout night. This resulting in keeping windows etc on lock down and not getting any comfortable ventilation.
Great Hotel Great City”
The hotel is on the busy Piazza Garibaldi so traffic noise can be an issue at the front of the hotel however we requested such a room with a balcony. The triple glazing works well though so got a good nights sleep and the aircon is good so although we visited late February I don't think you would need to open the windows. The staff are brilliant nothing too much touble lovely roof terrace and breakfast was excellent very fresh food and great choice. If you walk over the road the airport bus is opposite as i the underground and Circumvesuviana to get you to Herculaneum Pompei and Sorrento. Underground 1 euro and under 3 euros to get to ruins
Will definitely be going back in the future and staying here again. Thank you!!
Thank you for the time you dedicated in writing a comment regarding your recent stay at UNA Hotel Napoli
It is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations.
We thank you for your kind words of appreciation, it is a pleasure to learn you felt comfortable and welcomed as this is constantly what we strive to achieve
We are looking forward to welcoming you again in the nex future.
Bad experience with the hotel”
Though location of the hotel is near the train station and easy to find, but the neighbourhood is not exactly tourist friendly, with hoods of unsavoury characters always loitering at its vicinity. This makes it unsafe for guests to come back at night. The hotel facilities are not to par, we were made to change rooms because the lights are faulty, not even apologies were given. Breakfast food was mediocre and the bread taste stale. On the whole, we had a bad experience with them, and will not return.
Two thumbs up”
Clean, cozy, nice rooftop for breakfast
Excellent Hotel with great facilities. Rooms great and public areas great. Rooftop bar brilliant.
The room is great, big enough, close to the Napoli Centrale station which only less than 10 mins walk, but doesn't have many great restaurants choices around it. One of their staff serviced us is toooooo slow and not that friendly, it took us over 30mins to check-in, the other staff in the reception had finished 4 guests in the same time with the Napoli travel introduction.
Safe hotel in a tough area.”
The rooms were spacious and sound proof even though there's allot of action outside.
The only problem was the restaurant was understaffed for the number of guests they had.
room, location, price
The hotel was amazing. The location was perfect due to the location by the train station. I was worried about the noise and the large windows; however, the heavy wooden indoor shutters dampened the noise and did not allow light into the room. The hotel has good food; however, there are plenty of small eateries around the hotel.
Comfortable, efficient, welcoming hotel deserving ”
clean, comfortable, modern room with balcony overlooking frenetic city life. Wonderful breakfast and good restaurant. convenient for business and training station.
Enjoyed staying there. Couldn't fault it.
Nice hotel close to train station”
Location, close proximity to shops and clean
Grotty area but rooms surprisingly nice”
The area isn't great – there didn't seem to be any good bars or restaurants nearby. However the room were really nice. The only issue was the noise – our room looked out onto the square and there was a lot of noise from traffic etc.
Good if you need to stay close to the station”
Good location, helpful staff , good breakfast
Conveniently located next to Napoli Centrale train and metro stations, however not the best spot for experiencing the atmosphere of Napoli as the area around the station is pretty dirty and noisy with too much car honking. Room was clean, breakfast was nice. Staff was helpful.
Good location only
good location. and no more good things...
only a few staff know English, it is not easy to communicate if you didn't know Italian.