Nice hotel in a quiet neighborhood. Great value when you consider the breakfast and afternoon tea/happy hour. The staff was very helpful for getting around, dinner reservations, etc.
Only negative is the a/c was pretty anemic. It never really got cool.
Our room was small, the bathroom too small”
I felt like I was given the wrong room, I didn't request a change because I believed I would have not been given a choice and I didn't want the hassle of looking for another hotel. From the advertising the selection of rooms was presented favorable, but in reality, the bathroom was too small. These rooms with such small bathrooms should not be offered to guests. It's an insult.
thank you for taking the time to share your feedback in Agoda.
We are sorry if you partially enjoyed your stay with us. It is always worthwhile to speak with the reception concerning the assigned room. We work hard to satisfy all the clients’ expectation and when possible we are glad to change the room in case it is not suitable with one’s exigency.
Excellent location. Everything from landmarks to vaporetta stops, gondal rides to shopping and restaurants is all within a few minutes walk. Staff were welcoming and always helpful. The breakfast was lovely; wasn't expecting a cooked breakfast just as I wasn't expecting the afternoon tea with prosecco - delightful and always beautifully presented. Thank you.
Snack and wine bar closed too early”
The welcome orientation is good. We were told the snack and wine is provided in cafeteria until late evening. But when we back to hotel about 9, seems everything is closed and even couldn't find anybody in reception.
Great little hotel”
Our stay was short but nice. The beds and pillows left a lot to be desired. The pillows were hard as rocks. It was a great location to get to the tourist sites. Would stay again.
It is a luxurious hotel.”
Friendly staff, Professional Service,Near Major Attractions
The hotel is a luxurious hotel. The staff are very professional and friendly. It is very near to the major attractions. Generally, the stay in the hotel is very enjoyable. However, the size of our room is very small so the price for the room is too expensive. Before you book this hotel, you must check the pictures on the website carefully. The size for different types of rooms varies a lot. It might be better for you to pay a little more to get the bigger room.
Unforgettable Second visit”
Grandeur , Quietness and peaceful
This was my second visit to the same hotel after a year. i fell in love with the hotel the moment saw from the distance.
It is a quiet Luxury hotel by the river. everything was the same except this time, i was staying in a higher floor.
The tea break and breakfast are the other feature we looked forward too. great ambience and fine food. the crowds are well mannered adults. the hotel is near to shopping streets and very close to the grocery. there is one thing which i find that they should provide is free wifi.
Much smaller than expected, average at best”
Room size was decent, free wine and snacks in the afternoons
we were surprised when we arrived at the hotel. we spent a decent amount on our room and expected to be staying in a great hotel, but it turned out to be very small and difficult to find. the lobby was very small. this may be because everything in venice is small, but anyway i was surprised.
the staff was slightly rude right from the get go. i wasn't pleased. the breakfast is served in a small room with no windows but it was enough to start the day. eggs, sausages, and a mix of bread and hams.
the brightest point was their free wine, coffee, juice, and snacks in the afternoons. i just wish they had a terrace or something to enjoy it outdoors instead of that dingy little dining room.
the room size was good. the bed was comfortable, the bathroom was big, and they were very clean. i was happy with the room.
they were kind enough to give a free plug adapter for us to use. that was a bonus.
there were no other hotel features to speak of. no terrace, no restaurant, no pool, nothing. just a lobby, a small room with tables for breakfast, and your room.
all in all, i would have been happy, for what we paid it was way overpriced for the hotel we walked in to.
Great Hotel In A Little Off Location”
Good Breakfast, Good Rooms
We stayed there for 2 night in Early Jun. They upgraded us to a larger room to accommodate a sofa bed for my 2 children. Rooms are clean and well appointed.
Location is a predominately residential area but 3 mins walk from a main street. 15 to 20 mins walk to key tourist sites.
Staff are mix and match, some are really helpful, others are indifferent.
comfortable nice hotel”
quite hard to find location, good service of reception peoples, they will tell you how to go around to visit and where is the shortcut to take water bus.clean and comfortable room. also room serivice is good and not too expensive.
Extremely comfortable and quiet. Great service.”
Breakfast was abundant. Staff were extremely polite. Room was cosy.
i loved the choice of pillow types- it is something i'll feel is missing from hotels in the future. staff very helpful with information and made us feel welcome at all times.