I give it 90/100 for its public hot spring experience, but not so much for the overall stay. Villa 32就在地热谷景点隔壁,院子占地面积很小,门面也相当容易错过,周围都是大大小小的温泉旅馆,如果不是装修风格比较和风禅意,真的就是个小旅馆的底子,不适合多住几日. 虽然说客房做的也还不错,可以打个80分,但似乎感觉其在大陆的人气应该更靠定位和高端杂志等上面的营销. 结合RMB3500一晚起的价格,个人感觉不是特别值得, 根据个人住国际五星度假酒店的经验看,2500比较符合价值. 关于服务方面,个人认为太过了,泡汤出门吃饭散步一举一动都有人上前招呼问候,而实际上大家都明白只是一种形式而已,一有不慎就会觉得虚伪. 总体来说,单纯的来泡个汤还是不错的.
No hot water from shower!”
No hot water from shower after hotspring in room and we were wet and cold for several minutes. We called frontdesk and the staff said they will check and get back. 10 more minutes without reply we called again and the staff told us the heater was out of order and just asked us to use the public bathroom!!! This is absurd and unbelievable given the high pricing of this most expensive hotel in taiwan! There are also other things that do not meet the expected standard.... we were so disappointed.
Dear Ms. Lau,
Thank you for taking time to share your experience with us and sincerely apologize all the inconveniences caused during your stay again. We will conduct a careful review and improvement of every points you mentioned for better services in the future.
Thank you for your attention to this matter and stay with us again.
Good experience ”
It was enjoyable. Service, food and hotspring are the best in town.”
If more skincare products can be provided in the hotspring area, it would be perfect!
Was excellent choice. Probably the best hotel in Taipei area. Food and wine menu were fantastic. Service was excellent (thank to Frankie- GM). And room with personal hot spring bath- was just a dream! we loved it and will surely return there for future special occasions.
Dear Mr. Geraldine Le Meur,
Thank you for taking time to share your experience with us. We are happy to know that you had a good time here and enjoyed our food and services. Your feedback is vitally important to us and we sincerely look forward to welcoming you again.
Superb hotel with great Onsen, spacious room, very comfortable Futon.
Alot of complementary food and drinks and fruits. The Italian restaurant is fine dining, hope we can revisit soon.