This is the first time I write a review in Agoda. My friend and I had a great experience during our stay in this villa. The breakfast was amazing; there were 9 options to choose from (5 western style, and 4 local style) every day. There was also complementary snack every afternoon/night when we came back. It is pity that I cannot attach the photos in the review as the food was really nice, and we certainly enjoyed the fruit juice that came with the snack.
The staff is very kind and helpful; they tried to help even when they couldn’t fully understand our request since they are not very good at English. They even helped us order delivery and they delivered it to our room! When we came back from our Rinjani trekking trip and they saw that we had a few injuries on our legs, they immediately took out some first-aid items for us to cleanse our wounds. John, the owner of the villa, is also very helpful and hospitable. He helped us gather information on the available tour packages and arranged a day tour to visit Tiu Kelep waterfall and also a shuttle service to the Gili Islands. Also, as our departure flight is very early (6am in the morning), he let us store our luggage at a store room the night before, book our taxi to the airport, and even woke up in the morning to pass us our luggage and open the gate for us!
The hotel is about 20 mins walk to the beach. The weather was very sunny during our stay, so it was a bit hot when we walked around in the afternoon. The local food is nice and cheap. There is a warung near the villa that sells cheap local food. The taste is not bad in our opinion, so just give it a try if you want to try some Indonesian food. The transportation is also affordable; it won't cost much for you to grab a taxi.
Overall, we feel that Lombok is a really nice place for vacation, provided that you are fine with hot weather. If you like hiking, do sign up for the Rinjani trekking trip as the view is superb! If you want to chill at the beach, d
Thank you so much for your wonderful and comprehensive review! We are so glad that you enjoyed your visit to Lombok and your stay at Villa Mataano. We definitely try to offer our guests the most comfortable experience possible. Please do visit again.
Very spacious room,lot of tv channel,calm place, nice landscaping,helpful staff and got hi tea
No lift, very limited option for breakfast and pool not suitable for those height 155cm and below,unless know how to swim
Thank you for your positive review. We are so glad you enjoyed the room, staff service and amenities. As we are located on the side of the hill, there are a few steps to climb, especially if you are located in one of the higher rooms (Suite Mountain View or Standard Twin). However, the views from those rooms are pretty good. We have a breakfast menu with about 8 different options, including Western and Indonesian food. The pool is about 145 cm in depth so we ask that all guests take this into consideration. Despite these inconveniences, we are grateful for your visit and hope to see you again.