Ziwa Beach Resort

3 stars out of 5
Malindi Highway, Bamburi Beach, Mombasa, Kenya, Bamburi Beach, Mombasa, Kenya, 99139 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bamburi Beach part of Mombasa, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Moi International Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Private beach

Currency exchange

Facilities

Private beach

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Restaurant

Bar

Water sports

Location 8.0
Value for money 6.0
Service 5.1
Cleanliness 5.0

Based on 334 verified reviews

Location

8.0

Value for money

6.0

Service

5.1

Cleanliness

5.0

Facilities

4.1

See map

8.0Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Mujahidin Mosque
2.4 km
Haller Park
3.4 km
Mombasa Marine National Park and Reserve
4.0 km
Kiembeni Catholic Church
4.3 km
Kingdom Hall Of Jehovah's Witnesses
4.6 km

Good to know

Value for money6.0
Location rating8.0

Rooms available at Ziwa Beach Resort

Superior Sea View Room
...
  • Room size: 85 m²/915 ft²
  • Sea view
  • 1 king bed or 2 single beds
Enter dates to see prices
Family Room with Garden View
...
  • Room size: 85 m²/915 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
King Room with Garden View
...
  • Room size: 85 m²/915 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Twin Room with Garden View
...
  • Room size: 80 m²/861 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Twin Room with Sea View
...
  • Room size: 85 m²/915 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe Garden View Room
...
  • Garden view
  • Balcony/terrace
  • 2 single beds or 1 king bed
Enter dates to see prices
Superior Double Room with Sea View
...
  • Room size: 92 m²/990 ft²
  • Balcony/terrace
  • 1 single bed and 1 king bed
Enter dates to see prices
Deluxe Double Room with Garden View
...
  • Room size: 92 m²/990 ft²
  • Balcony/terrace
  • 1 single bed and 1 king bed
Enter dates to see prices
Triple Room with Garden View
...
  • Room size: 80 m²/861 ft²
  • Shower
  • 1 double bed and 2 single b...
Enter dates to see prices
Triple Room with Sea View
...
  • Room size: 85 m²/915 ft²
  • Shower
  • 2 single beds and 1 double ...
Enter dates to see prices

Frequently asked questions

Does Ziwa Beach Resort have bars on-site?

Enjoy your favorite cocktails or mocktails at Ziwa Beach Resort with the property's readily available bar. Travelers can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and enhance your nighttime fun at nightclub.

What kind of non-water sports and outdoor activities are accessible at Ziwa Beach Resort?

Ziwa Beach Resort offers non-water sport and outdoor activities such as bicycle rental for you to sweat it out.

What kind of water sports activities are readily available at Ziwa Beach Resort?

Ziwa Beach Resort provides a wide array of remarkable water sport activities such as diving, wind surfing, canoe, fishing, snorkeling, and water sports (non-motorized) for you to enjoy all types of water sports offered at this property.

Does Ziwa Beach Resort offer laundry services?

Yes! Ziwa Beach Resort offers laundry service at your grasp for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

Does Ziwa Beach Resort feature an option for contactless check-in and check-out?

At Ziwa Beach Resort, guests can take part in contactless check-in and check-out option provided by this property for your benefit and safety.

What are the property's policies for children's bedding at Ziwa Beach Resort?

Ziwa Beach Resort's policy regarding children's bedding considers guests age 11 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

In which languages can Ziwa Beach Resort's staff members communicate?

Ziwa Beach Resort can communicate up to 3 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What is the average rating that verified Solo travelers' have given to Ziwa Beach Resort?

Past solo travelers that have stayed at this property have given Ziwa Beach Resort an average rating of 6.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Ziwa Beach Resort?

Verified couple travelers that have stayed at this property have given Ziwa Beach Resort an average rating of 7.3. You can look up on more specific customer assessments, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with young children have given to Ziwa Beach Resort?

Past families with young children that have stayed at this property have given Ziwa Beach Resort an average rating of 7.1. You can look up more in depth customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Is breakfast offered at Ziwa Beach Resort?

Wake up to a great continental and buffet breakfast at Ziwa Beach Resort. Guest visitors can enjoy breakfast offered with an additional charge of 1212 USD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

More about Ziwa Beach Resort

More about Ziwa Beach Resort

Experience Tranquility at Ziwa Beach Resort in Mombasa, Kenya

Welcome to Ziwa Beach Resort, a serene and picturesque 3-star hotel located in the vibrant city of Mombasa, Kenya. With its stunning beachfront location and a host of modern amenities, this resort offers a truly unforgettable experience for both leisure and business travelers. At Ziwa Beach Resort, you will find a total of 34 well-appointed rooms, each designed with comfort and style in mind. Whether you choose a cozy standard room or opt for a spacious suite, you can expect a relaxing ambiance and all the necessary amenities for a comfortable stay. The rooms are tastefully furnished and feature modern conveniences such as air conditioning, flat-screen TVs, and private bathrooms. Check-in at Ziwa Beach Resort begins at 11:00 AM, allowing you to start your vacation without any delay. The friendly and attentive staff will ensure a smooth and hassle-free check-in process, making you feel right at home from the moment you arrive. And when it's time to bid farewell, check-out is until 12:00 PM, giving you ample time to savor your last moments at this idyllic retreat. Please note that Ziwa Beach Resort has a child policy in place. While children are welcome to stay at the resort, there may be additional charges involved. It is advisable to contact the hotel directly for more information regarding the child policy and any applicable fees. The resort's dedicated staff will be happy to assist you and provide all the necessary details to make your stay with your little ones a memorable one. Experience the tranquility and beauty of Ziwa Beach Resort in Mombasa, Kenya. With its breathtaking beachfront location, comfortable rooms, and attentive service, this resort is the perfect choice for those seeking a peaceful and rejuvenating getaway. Book your stay at Ziwa Beach Resort today and create unforgettable memories in this tropical paradise.

Endless Entertainment at Ziwa Beach Resort

At Ziwa Beach Resort in Mombasa, Kenya, endless entertainment awaits you. From vibrant shops to a lively bar and even a thrilling nightclub, this resort has it all. Get ready to shop till you drop as you explore the variety of shops available on-site. Whether you're looking for souvenirs or trendy fashion items, you'll find everything you need right at your fingertips. After a day of exploring, unwind at the resort's bar, where expert mixologists will craft the perfect cocktail to suit your taste. Sip on your favorite drink as you take in the stunning views of the ocean and feel the gentle breeze on your skin. For those seeking a night filled with excitement, the resort's nightclub is the place to be. Dance the night away to the latest beats and let loose on the spacious dance floor. With a vibrant atmosphere and top-notch DJs, you're guaranteed to have an unforgettable night at Ziwa Beach Resort. If you prefer a more relaxed setting, the resort also offers a beautiful garden where you can take a leisurely stroll or simply sit back and enjoy the peaceful surroundings. Additionally, there is a shared lounge/TV area where you can catch up on your favorite shows or socialize with fellow guests. No matter your preference, Ziwa Beach Resort has entertainment options to suit every taste. So come and experience the excitement and relaxation that awaits you at this stunning beachfront resort in Mombasa, Kenya.

Experience a Paradise of Sports at Ziwa Beach Resort

At Ziwa Beach Resort, you'll find an impressive array of sports facilities that will make your stay unforgettable. Dive into the crystal-clear waters of the indoor and outdoor pools, perfect for a refreshing swim or a relaxing sunbathing session. The resort also boasts a private beach, where you can soak up the sun and enjoy the stunning views of the Indian Ocean. For water sports enthusiasts, Ziwa Beach Resort offers an exciting range of activities. Embark on an adventure with motorized water sports such as jet skiing and speed boating, or opt for a more tranquil experience with non-motorized water sports like kayaking and paddleboarding. You can also try your hand at fishing or diving, exploring the vibrant marine life that surrounds the resort. If you're in the mood for some adrenaline-pumping action, head to the water park where you can slide down thrilling water slides or enjoy a leisurely ride on a canoe. For those interested in wind surfing or snorkeling, the resort provides equipment and lessons to help you make the most of your experience. Whether you're a seasoned pro or a beginner, Ziwa Beach Resort has something for everyone. So pack your bags and get ready to make unforgettable memories at this sports lover's paradise.

Convenience at Your Fingertips: Ziwa Beach Resort's Top-Notch Facilities

At Ziwa Beach Resort, we understand the importance of convenience during your stay. That's why we offer an array of top-notch facilities to ensure your comfort and satisfaction. With our laundry service and dry cleaning options, you can keep your clothes fresh and clean without any hassle. Our dedicated staff is always ready to assist you with any room service requests, ensuring that you have everything you need right at your fingertips. For the safety and security of your valuables, we provide safety deposit boxes, giving you peace of mind throughout your stay. Stay connected with our complimentary Wi-Fi in all rooms and public areas, allowing you to stay in touch with loved ones or catch up on work. Our express check-in/check-out service ensures a seamless and efficient experience, saving you time and allowing you to make the most of your stay. Need to store your luggage? No problem! Our luggage storage service is available for your convenience. Lastly, our dedicated housekeeping team ensures that your room is always clean and tidy, providing daily housekeeping to make your stay as comfortable as possible. Experience true convenience at Ziwa Beach Resort and make your stay in Mombasa unforgettable.

Convenient Transport Facilities at Ziwa Beach Resort

At Ziwa Beach Resort, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of transport facilities to ensure your journey to and from the resort is hassle-free. Whether you're arriving at Mombasa Airport or exploring the vibrant city of Mombasa, our airport transfer service is available to whisk you away to the tranquility of our beachfront oasis. For those looking to explore the surrounding area, our tour desk can assist you in planning exciting excursions and activities. Whether you want to discover the rich cultural heritage of Mombasa or embark on a thrilling safari adventure, our knowledgeable staff can help you make the most of your time in Kenya. If you prefer the freedom of having your own vehicle, we offer car hire services, allowing you to explore at your own pace. Additionally, our valet parking and self-parking options provide convenience and peace of mind for guests traveling with their own vehicles. With our ticket service and taxi service, you can easily arrange transportation to popular attractions and landmarks in Mombasa. At Ziwa Beach Resort, we strive to make your stay as comfortable and convenient as possible, and our comprehensive transport facilities are a testament to that commitment.





Indulge in a Culinary Delight at Ziwa Beach Resort's Dining Facilities

At Ziwa Beach Resort, we understand the importance of excellent dining options when it comes to creating a truly memorable vacation experience. That's why we offer a range of dining facilities to cater to all your culinary desires. Whether you're in the mood for a quick bite or a leisurely meal, we have something to satisfy every palate. Start your day off right at our coffee shop, where you can enjoy a freshly brewed cup of coffee or tea along with a selection of pastries and light snacks. For a more substantial meal, head to our restaurant, where our talented chefs prepare a variety of delicious dishes using only the freshest local ingredients. Indulge in a mouthwatering feast while enjoying stunning views of the beach. If you prefer to dine in the comfort of your room, our room service is available to deliver a delectable meal straight to your door. For those who love the outdoors, our BBQ facilities are perfect for grilling up a tasty meal while enjoying the warm sea breeze. Additionally, our shared kitchen is available for guests who prefer to cook their own meals. At Ziwa Beach Resort, we understand that everyone has different dietary needs. That's why we offer a halal restaurant, ensuring that our Muslim guests can enjoy meals that adhere to their dietary restrictions. And to kickstart your day, we offer a breakfast buffet with a wide selection of dishes, including a mouthwatering continental breakfast. Rest assured that our dedicated staff will take care of your every need, with daily housekeeping ensuring that our dining facilities are always clean and ready for your enjoyment. So come and experience the culinary delights of Ziwa Beach Resort, where every meal is a feast for the senses.

Experience Comfort and Serenity at Ziwa Beach Resort's Luxurious Rooms

Indulge in ultimate relaxation and tranquility at Ziwa Beach Resort's exquisite room offerings. Choose from the Deluxe Garden View Room, featuring either two single beds or one king bed, or the Superior Sea View Room, offering a choice between one king bed or two single beds. Each room is thoughtfully designed to provide the utmost comfort and convenience, ensuring a memorable stay for every guest. By booking these stunning rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates, allowing you to save more on your accommodation expenses. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make a secure reservation with just a few clicks. Experience a seamless booking process and unlock exclusive deals when you book your stay at Ziwa Beach Resort through Agoda.

Experience Paradise at Bamburi Beach in Mombasa, Kenya

Welcome to Bamburi Beach, a tropical paradise nestled along the stunning coastline of Mombasa, Kenya. With its pristine white sandy shores, crystal-clear turquoise waters, and breathtaking views, Bamburi Beach offers an idyllic escape for beach lovers and adventure seekers alike. Immerse yourself in the vibrant coastal culture as you stroll along the palm-fringed shoreline, feeling the warm sand between your toes. Take a refreshing dip in the inviting waters, perfect for swimming, snorkeling, and other water sports. The beach is also known for its vibrant marine life, making it a popular spot for diving enthusiasts. Beyond the beach, Bamburi offers a range of activities and attractions to explore. Discover the rich history and heritage of the region by visiting the nearby Fort Jesus, a UNESCO World Heritage Site. Explore the Mombasa Marine National Park, home to a diverse array of marine species, or embark on a thrilling safari adventure at the Shimba Hills National Reserve. After a day of exploration, unwind at one of the beachfront bars or restaurants, savoring delicious local cuisine and enjoying stunning sunset views. Bamburi Beach truly offers a slice of paradise, where you can relax, rejuvenate, and create unforgettable memories. Whether you're seeking relaxation or adventure, Bamburi Beach in Mombasa, Kenya is the perfect destination for your next tropical getaway.

Getting to Ziwa Beach Resort from Mombasa's Nearest Airports

Ziwa Beach Resort, nestled in the stunning Bamburi Beach area of Mombasa, Kenya, offers a tranquil oasis for travelers seeking a beachfront escape. To reach this idyllic resort from the nearest airports, Moi International Airport or Ukunda Airstrip, you have several convenient options. If you arrive at Moi International Airport, which is approximately 20 kilometers away from Ziwa Beach Resort, the most hassle-free way to reach the resort is by pre-arranging a private airport transfer. This allows you to relax and enjoy the scenic drive along the coast, with the driver ensuring a smooth and comfortable journey. Alternatively, you can opt for a taxi or a ride-hailing service from the airport to Ziwa Beach Resort. It is advisable to negotiate the fare beforehand or use a trusted app to avoid any potential issues. The journey takes around 30 minutes, depending on traffic conditions. For those arriving at Ukunda Airstrip, located approximately 40 kilometers away from Ziwa Beach Resort, a private transfer is also recommended. The resort can arrange this service for you, ensuring a seamless and stress-free journey to the beachfront paradise. Whether you choose a private transfer or a taxi, the journey from the nearest airports to Ziwa Beach Resort sets the stage for a memorable stay. As you travel through Mombasa's vibrant streets and along the picturesque coastline, you'll catch glimpses of the rich culture and natural beauty that make this destination so captivating.

Discover the Beauty of Bamburi Beach near Ziwa Beach Resort

Nestled along the stunning shores of Mombasa, Kenya, Ziwa Beach Resort offers a tranquil escape with its prime location near the famous Bamburi Beach. Just a stone's throw away from the resort, Bamburi Beach is a picturesque stretch of golden sand that stretches for miles, inviting guests to unwind and soak up the sun. With its crystal-clear turquoise waters and gentle waves, Bamburi Beach is not only a paradise for beach lovers but also a haven for water sports enthusiasts. Whether you're looking to try your hand at snorkeling, diving, or windsurfing, this idyllic beach provides the perfect playground for adventure seekers. Aside from its natural beauty, Bamburi Beach is also home to a vibrant local community. Take a stroll along the shoreline and you'll find a variety of beach bars, restaurants, and shops where you can sample delicious seafood, shop for souvenirs, or simply enjoy the lively atmosphere. At Ziwa Beach Resort, you can enjoy the best of both worlds - a peaceful retreat in a serene beachfront setting, with easy access to the excitement and attractions of Bamburi Beach. Whether you're seeking relaxation or adventure, this captivating landmark is sure to leave a lasting impression on your stay.





Dining Delights Just Steps Away

When it comes to dining options, Ziwa Beach Resort is perfectly situated near a variety of fantastic restaurants. Just a short stroll away, guests can indulge in mouthwatering burgers at Burger World, known for their juicy patties and flavorful toppings. For those looking for a more elegant dining experience, Pavilions Restaurant offers a sophisticated ambiance and a menu filled with delectable international dishes. And if you're in the mood for some delicious coastal cuisine, head over to Big Tree Beach Hotel Mombasa Kenya, where you can savor fresh seafood while enjoying stunning ocean views. With these fantastic dining options just steps away, Ziwa Beach Resort ensures that every guest's culinary desires are easily satisfied.

Shop for Authentic Handicrafts at Akamba Handicraft

Located near Ziwa Beach Resort, Akamba Handicraft is a must-visit shopping landmark for those looking to take home unique souvenirs and authentic Kenyan handicrafts. This vibrant marketplace showcases a wide range of handcrafted items, including wood carvings, sculptures, jewelry, and traditional textiles. As you wander through the colorful stalls, you'll have the opportunity to interact with local artisans and learn about their craft. Whether you're searching for a one-of-a-kind piece to decorate your home or a meaningful gift for a loved one, Akamba Handicraft is the perfect place to find something truly special.









Unbeatable Value and Ideal Location

Ziwa Beach Resort in Mombasa, Kenya has garnered a reputation for its exceptional value and prime location. With an impressive average rating of 6.0 for value, guests can expect to receive top-notch amenities and services without breaking the bank. The resort offers a range of accommodation options to suit every budget, from cozy rooms to spacious suites, ensuring that guests can find the perfect fit for their needs. Each room is thoughtfully designed with modern furnishings and comfortable bedding, providing a relaxing atmosphere for a restful night's sleep. In addition to its unbeatable value, Ziwa Beach Resort boasts a fantastic location that has earned it a remarkable rating of 8.0. Situated in the heart of Mombasa, guests are just steps away from the pristine white sand beaches and crystal-clear waters of the Indian Ocean. Whether you're looking to soak up the sun, take a refreshing dip, or indulge in thrilling water sports, the beach is right at your doorstep. Furthermore, the resort's proximity to popular attractions, shopping centers, and dining options allows guests to easily explore and experience the vibrant culture and flavors of Mombasa. With its exceptional value and ideal location, Ziwa Beach Resort is the perfect choice for travelers seeking a memorable and affordable beach getaway in Mombasa, Kenya.

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Amenities and facilities

Review score4.1

Facilities

Languages spoken
  • English
  • Hindi
  • Italian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Diving
  • Fishing
  • Garden
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Private beach
  • Snorkeling
  • Surfing lessons
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water park
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Electric kettle
  • Free bottled water unavailable
  • Hair dryer
  • Internet access – wireless
  • Linens
  • Mirror
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Toiletries
  • Towels

Food and dining

Breakfast options
  • Continental
  • Vegetarian
Restaurants on site
Restaurant
  • Cuisine: Indian
  • Menu: Buffet

Location

Malindi Highway, Bamburi Beach, Mombasa, Kenya, Bamburi Beach, Mombasa, Kenya, 99139

Excellent8.0

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-10 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from11:00
  • Check-out until12:00
Getting around
  • Airport transfer fee30 USD
Extras
  • Breakfast charge (unless included in room price)1212 USD
The property
  • Number of rooms 34

Reviews of Ziwa Beach Resort from real guests

Provided by verified guests of

Agoda logo
6.1

Good

  • Location score 8 out of 10 and is a high score in Mombasa
    Location8.0
  • Value for money score 6 out of 10 and is a high score in Mombasa
    Value for money6.0
  • Service score 5.1 out of 10 and is a high score in Mombasa
    Service5.1
  • Cleanliness score 5 out of 10 and is a high score in Mombasa
    Cleanliness5.0
  • Facilities score 4.1 out of 10 and is a high score in Mombasa
    Facilities4.1
High score for Mombasa
Rating
9+ Exceptional (0)
8-9 Excellent (0)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (3)
Guest Type
Language
Showing 4 verified guest comments
  1. 8.0
    Excellent
    Lilian from Kenya
    Business traveler
    Deluxe Garden View Room
    Stayed 2 nights in May 2021

    Very good”

    It was agreat ace to be

    Reviewed May 29, 2021
  2. 4.0
    Nancy from Kenya
    Family with young children
    Stayed 3 nights in December 2018

    Poor service,dirty,not friendly, ”

    The service is very poor,arrogant, dirty,not friendly l can not refer anybody there.l did not enjoy my holiday with kids l regret thousand times....××××××××××××××××

    Reviewed December 11, 2018
  3. 3.2
    Hassan from Kenya
    Solo traveler
    Stayed 3 nights in February 2018

    would not recommend. horrible service from staff and not as listed”

    The experience was far worse than I expected. The resort does not provide amenities as advertised and rooms are Dusty. sheets are not washed on every checkout on top of this I had ants and lizards crawling on the wall. although the resort is beautifully designed, there is no up keep cleniness. Upon checking in, they first have me the wrong room with single beds where as I paid for a delux suit. After notifying the staff, they immediately switched me to the correct booking, however this room was filthy and lacked WiFi. When I complain to the staff, I was told that there is nothing they can do about it. I asked to shorten my stay so as to I don't have to pay for all three nights booked, I was told they'll still bill me the full amount. Upon complaining to Agoda and Booking.com, they changed my room yet again after 2 nights of stay. The last night I was there, finally I had Wi-Fi however it stopped working after 1hr for the rest of the night. And yet again disappointed that the 3rd room was yet again dirty even worse than the first 2 as the bathroom had not been cleaned at all. I requested the hotel for compensation (discount) for not having all the amenities I'm paying for and lack of cleniness, they refused to comply again. I would never stay here again and it was a total burn of my vacation money. Do your research, pay a little more as long as you get your money's worth. This place is a rip off

    Reviewed February 25, 2018
  4. 4.8
    Thomas from Germany
    Couple
    Stayed 3 nights in July 2019

    Nie wieder ”

    + Top Lage - Schlechter Gesamtzustand der Zimmer - Unsauber - Man muss sich die Terasse mit dem Nachbarn teilen - Extrem durchgelegene Matratzen, haben uns geekelt

    Reviewed July 08, 2019

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